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- Many guests have praised the view at this property
The room was spacious, great view especially the beachfront.
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Private beach
Private beach
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Massage
4 travelers have booked today.
Based on 1,529 verified reviews
7.7
7.4
7.3
7.2
7.1
Location rating score
| Value for money | 7.3 |
| Distance to city center | 24 km |
| Location rating | 7.7 |
| Nearest airport | Hamad International Airport (DOH) - Qatar |
| Distance to airport | 21.4 km |
While relaxing at Water Front Hotel and Apartment, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.
Water Front Hotel and Apartment offers free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily training session in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Water Front Hotel and Apartment has car park nearby free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Water Front Hotel and Apartment's most popular month where verified visitors have stayed the most is in October.
Enjoy the comfort of easy payment at Water Front Hotel and Apartment which supports up to 7, with payment card options including Cash, UnionPay, MasterCard, Visa, and American Express.
Verified business travelers that have stayed at this property have given Water Front Hotel and Apartment an average rating of 6.6. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Water Front Hotel and Apartment an average rating of 7.8. You can find more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Water Front Hotel and Apartment an average rating of 7.4. You can look up on more in depth customer evaluations, and comments for this property down in the review section.
The nearest train, metro, or bus station is Lusail Station, 3619.45 m away from Water Front Hotel and Apartment.

Stay Active at Water Front Hotel and Apartment's Sports Facilities
Water Front Hotel and Apartment in Doha, Qatar, is the perfect destination for fitness enthusiasts and sports lovers. With its state-of-the-art sports facilities, guests can indulge in a variety of activities to stay active and energized during their stay.
One of the highlights of Water Front Hotel and Apartment's sports facilities is its indoor pool. Take a refreshing dip in the crystal-clear waters or swim a few laps to start your day on a high note. Whether you are a seasoned swimmer or just looking to relax, the indoor pool offers a serene and inviting environment.
For those who prefer a more intense workout, the hotel features a fully equipped fitness center. This free 24-hour facility is designed to cater to all your fitness needs, with a wide range of modern exercise equipment. Whether you want to lift weights, do cardio, or engage in a high-intensity workout, the fitness center at Water Front Hotel and Apartment has you covered. Stay motivated and achieve your fitness goals in a welcoming and well-maintained environment.
Convenience Facilities at Water Front Hotel and Apartment
Water Front Hotel and Apartment in Doha, Qatar offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. The hotel provides safety deposit boxes, allowing guests to securely store their valuables during their stay. Whether you're traveling for business or leisure, staying connected is essential. Water Front Hotel and Apartment offers complimentary Wi-Fi in all rooms, ensuring that guests can easily stay connected with friends, family, and colleagues.
In addition, the hotel also provides Wi-Fi in public areas, allowing guests to access the internet from anywhere on the premises. For guests who prefer to smoke, the hotel has a designated smoking area, ensuring that non-smoking areas remain smoke-free. Furthermore, daily housekeeping services are available to ensure that the rooms are always clean and tidy. With these convenient facilities, Water Front Hotel and Apartment strives to provide a seamless and enjoyable stay for all its guests.
Convenient Transport Facilities at Water Front Hotel and Apartment
At Water Front Hotel and Apartment, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your travel needs are taken care of.
For guests arriving by car, we provide self-parking facilities, making it easy for you to park your vehicle securely. Our car park is free of charge, allowing you to save on additional expenses. Whether you're traveling solo or with your family, you can rest assured knowing that your vehicle is safe and easily accessible throughout your stay.
Additionally, our hotel is strategically located, providing easy access to public transportation options. If you prefer to explore the city without the hassle of driving, you can take advantage of the nearby bus stops and metro stations. These convenient transport facilities allow you to navigate Doha effortlessly, ensuring that you make the most of your time in this vibrant city.
Luxurious and Comfortable Room Facilities at Water Front Hotel and Apartment
Experience the perfect blend of comfort and convenience in our well-appointed rooms at Water Front Hotel and Apartment. Each room is equipped with air conditioning to ensure a cool and relaxing environment, complemented by a private balcony or terrace that offers stunning views and a breath of fresh air. Stay entertained with a modern television featuring satellite and cable channels, while the separate living room provides ample space for relaxation and socializing.
Our rooms are thoughtfully furnished with essential amenities, including a refrigerator, coffee and tea makers with complimentary instant coffee and tea, and complimentary bottled water to keep you refreshed. Luxurious linens and towels enhance your stay, and the stylish toiletries add a touch of elegance. For added warmth and ambiance, some rooms feature a cozy fireplace, making your stay at Water Front Hotel and Apartment truly memorable.
Indulge in Exquisite Dining at Water Front Hotel and Apartment
At Water Front Hotel and Apartment, we understand the importance of a memorable dining experience. Start your day off right with our delectable breakfast buffet, featuring a wide variety of options to satisfy every palate. From freshly baked pastries to a selection of hot and cold dishes, our continental breakfast is sure to fuel you up for a day of exploring the vibrant city of Doha.
After a day of sightseeing or business meetings, treat yourself to a culinary journey at our on-site restaurant. With a diverse menu inspired by international flavors, you'll find something to please even the most discerning taste buds. Indulge in mouthwatering dishes expertly prepared by our talented chefs, using only the finest ingredients sourced locally.
For those who prefer a more relaxed dining experience, our hotel also offers room service. Enjoy a delicious meal or a late-night snack in the comfort of your own room, while taking in breathtaking views of the waterfront. With our attentive staff and impeccable service, we strive to make every dining experience at Water Front Hotel and Apartment a truly unforgettable one.
Luxurious and Spacious Room Options at Water Front Hotel and Apartment in Doha
Water Front Hotel and Apartment offers a diverse selection of thoughtfully designed rooms to suit every traveler’s needs. Guests can choose from elegant options such as the 2-Bedroom Apartment, featuring 145 square meters of space with a comfortable King Bed and two Single Beds, or the 1-Bedroom Apartment, spanning 150 square meters with a luxurious King Bed. For those seeking the ultimate in opulence, the Penthouse Three-Bedroom provides an expansive 570 square meters, accommodating three King Beds for a truly lavish stay. Additionally, the hotel offers stylish and comfortable options including the Deluxe Studio King, Deluxe King Room, and Deluxe Twin Room, ensuring a perfect fit for both leisure and business travelers. Booking your room through Agoda guarantees you access to the best prices available, making your stay more affordable without compromising on quality. The platform also offers a seamless and hassle-free booking experience, allowing you to reserve your ideal room quickly and easily. Whether you're planning a family getaway or a luxurious retreat, Water Front Hotel and Apartment’s diverse room offerings combined with Agoda’s convenience ensure a memorable and stress-free stay in Doha.
Experience Luxury at The Pearl in Doha, Qatar
Nestled on the picturesque coastline of Doha, Qatar, The Pearl is a breathtaking man-made island that offers a truly luxurious experience. This exclusive destination is renowned for its opulent waterfront living, world-class shopping, and vibrant dining scene. With its stunning architecture, pristine beaches, and stunning marinas, The Pearl is a haven for those seeking a sophisticated and indulgent getaway.
As you explore The Pearl, you'll be captivated by its Venetian-inspired canals, lined with elegant boutiques and cafes. Indulge in a shopping spree at the luxurious Porto Arabia, where you'll find a plethora of high-end fashion brands and exquisite jewelry. After a day of retail therapy, unwind at one of the many waterfront restaurants, offering a delectable array of international cuisines.
For those seeking relaxation, The Pearl boasts several pristine beaches, where you can soak up the sun and enjoy the crystal-clear waters of the Arabian Gulf. Take a leisurely stroll along the promenade, admiring the stunning views of the marinas and yachts. With its vibrant nightlife, The Pearl comes alive after dark, offering a variety of bars and clubs where you can dance the night away.
Located just a short distance from The Pearl, Water Front Hotel and Apartment offers the perfect base to explore this exclusive destination. With its luxurious accommodations, impeccable service, and stunning views, this hotel is the ultimate choice for a memorable stay in Doha, Qatar.
Convenient Transportation Options from Doha Airports to Water Front Hotel and Apartment
Located in the prestigious area of The Pearl in Doha, Qatar, Water Front Hotel and Apartment offers luxurious accommodation and breathtaking views of the Arabian Gulf. Getting to this stunning destination from the airport is a seamless experience, with multiple transportation options available.
Hamad International Airport, the main airport serving Doha, is conveniently located just a short distance from Water Front Hotel and Apartment. Upon arrival, travelers can easily find taxis outside the airport terminal. Taxis in Doha are reliable and equipped with meters, ensuring a fair and hassle-free journey to the hotel. The ride from the airport to The Pearl usually takes around 30 minutes, depending on traffic conditions.
For those who prefer public transportation, there is also a convenient bus service available from the airport to various destinations in Doha. The bus stop is located just outside the airport terminal, and buses are equipped with air conditioning and comfortable seating. Travelers can take Bus Route 777, which stops at The Pearl, and get off at the nearest bus stop to Water Front Hotel and Apartment.
Alternatively, Water Front Hotel and Apartment offers a convenient airport transfer service for guests who prefer a hassle-free arrival. This service can be arranged in advance, ensuring a smooth journey from the airport directly to the hotel. The hotel's friendly staff will be waiting at the airport to greet guests and assist with their luggage, providing a seamless and comfortable transfer experience.
No matter which transportation option you choose, arriving at Water Front Hotel and Apartment is a breeze. With its prime location in The Pearl and easy access from the airport, this luxurious hotel offers a perfect starting point for exploring the vibrant city of Doha.
Discover the Vibrant Surroundings of Water Front Hotel and Apartment
Nestled in the heart of Doha, Qatar, Water Front Hotel and Apartment offers an ideal base for exploring the city's vibrant surroundings. Just a stone's throw away, you'll find The Pearl-Qatar, a luxurious man-made island that boasts stunning architecture, upscale shopping boutiques, and a dazzling marina. Take a leisurely stroll along the picturesque promenade, admiring the yachts and enjoying the serene waterfront atmosphere.
For those seeking a taste of luxury, The Qatar Pearl is a must-visit landmark. This iconic development showcases opulent residential towers, high-end retail outlets, and a vibrant dining scene. Immerse yourself in the lavish surroundings as you indulge in a shopping spree or savor a delectable meal at one of the many gourmet restaurants.
If you're a nature enthusiast, make sure to explore The Oyster, a beautiful waterfront area that offers breathtaking views of the Arabian Gulf. With its lush greenery, tranquil ambiance, and charming walkways, it's the perfect place to unwind and soak up the natural beauty of Doha.
For a touch of Mediterranean charm, head to Riviera Gardens, an enchanting residential complex inspired by the French Riviera. Take a leisurely stroll through the landscaped gardens, relax by the poolside, or enjoy a picnic with loved ones in this serene oasis.
Golf enthusiasts will be delighted to discover the prestigious Doha Golf Club, located just a short distance from the hotel. This world-class golfing destination features a championship course designed by golfing legend Jose Maria Olazabal, offering a challenging yet enjoyable experience for players of all levels.
With its prime location and proximity to these remarkable landmarks, Water Front Hotel and Apartment ensures that guests can experience the best of Doha's attractions, whether it's indulging in luxury shopping, exploring picturesque waterfront areas, or enjoying a round of golf in a stunning setting.
Diverse Dining Experiences Await
Water Front Hotel and Apartment's prime location in Doha puts guests within walking distance of an array of dining options. Indulge in traditional Qatari cuisine at Yasmine Palace Restaurant, where you can savor flavorful kebabs and aromatic biryanis. For a taste of Lebanese delicacies, head to Burj Al-Hamam, known for its delectable mezze platters and succulent grilled meats. MADO Qatar offers a delightful fusion of Turkish and Mediterranean flavors, with their signature ice cream being a must-try. Craving some local street food? Karak Mqanes Signature is the place to be, serving up authentic Qatari snacks and their famous karak tea. Volume Cafe is perfect for coffee lovers, boasting a cozy ambiance and a wide selection of specialty brews. Health-conscious guests will appreciate Evergreen Organics, a vegan-friendly eatery offering nourishing salads, smoothie bowls, and cold-pressed juices. If you're in the mood for Spanish tapas and Latin American delights, La Casa Twenty Eight is the place to be. Gahwetna is a charming cafe that serves traditional Qatari coffee and sweet treats, while Basta Qatar offers a modern twist on Middle Eastern cuisine. For a unique dining experience, head to Krane, a rooftop restaurant with panoramic views of the city and a menu inspired by international flavors.
Affordable Luxury at Water Front Hotel and Apartment
Experience the best of Doha without breaking the bank at Water Front Hotel and Apartment. With an average room price of just $132, this stunning hotel offers unbeatable value for money. Compared to the average price of a hotel room in Doha, which stands at $155, Water Front Hotel and Apartment provides a budget-friendly option without compromising on quality or comfort.
Nestled on the picturesque waterfront of Doha, this hotel boasts breathtaking views of the city skyline and the tranquil Arabian Gulf. The rooms at Water Front Hotel and Apartment are elegantly designed, offering a perfect blend of modern amenities and timeless charm. From spacious suites to cozy apartments, there is an accommodation option to suit every traveler's needs and budget.
Whether you are visiting Doha for business or leisure, Water Front Hotel and Apartment ensures a memorable stay without burning a hole in your pocket. Book your stay today and discover the affordable luxury that awaits you at this exceptional hotel in the heart of Doha.
Excellent Staff, Beautiful Views, and Spacious Rooms
Water Front Hotel and Apartment in Doha, Qatar has received rave reviews from its satisfied guests. One of the standout features of this hotel is its excellent staff who go above and beyond to ensure a memorable stay. Guests have praised the staff for their helpfulness and accommodating nature, making them feel welcomed and valued throughout their stay.
The beautiful view is another highlight of Water Front Hotel and Apartment. Guests have enjoyed waking up to stunning vistas and being able to walk straight down to the beach. This direct beach access adds an extra level of convenience and enjoyment to the stay, allowing guests to easily relax and soak up the sun.
The spaciousness of the 2-bedroom apartments has also been highly praised by guests. These rooms are described as big and clean, providing ample space for families or groups of friends. With nice views and all the basic amenities, guests have found the rooms to be perfect for quick getaways or longer stays. Additionally, the fully furnished kitchen allows guests to cook their own meals, adding to the overall value and convenience of the stay. Overall, Water Front Hotel and Apartment offers a wonderful experience with its excellent staff, beautiful views, and spacious rooms.
A Memorable Stay at Water Front Hotel and Apartment
Water Front Hotel and Apartment in Doha, Qatar, is a haven for travelers seeking a memorable and comfortable stay. With an impressive overall rating of 7.7, this hotel has garnered positive customer reviews for its exceptional value, top-notch facilities, impeccable cleanliness, convenient location, and commendable staff performance.
One of the standout features of Water Front Hotel and Apartment is its exceptional value for money. With a rating of 7.6 for value, guests have praised the hotel for offering affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel provides excellent amenities and services that exceed expectations, making it a great choice for budget-conscious travelers.
The hotel's facilities have also received high praise from satisfied guests, with a rating of 7.6. Water Front Hotel and Apartment boasts modern and well-maintained facilities that cater to the needs of every traveler. From a well-equipped fitness center to a refreshing swimming pool, guests can indulge in a range of recreational activities to unwind after a long day of exploring the vibrant city of Doha.
Furthermore, the hotel's commitment to cleanliness is evident with a rating of 7.9. Guests have commended the meticulous attention to detail in maintaining a spotless environment throughout the property. Whether it's the pristine rooms, sparkling bathrooms, or well-maintained common areas, Water Front Hotel and Apartment ensures a hygienic and comfortable stay for all guests.
Conveniently located, this hotel has earned a rating of 7.9 for its prime location. Situated in the heart of Doha, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're here for business or to explore the city's rich cultural heritage, Water Front Hotel and Apartment offers a strategic base for your adventures.
Last but not least, the staff at Water Front Hotel and Apartment have received accolades for their exceptional performance, with a rating of 7.5. Guests have praised the friendly and attentive staff who go above and beyond to ensure a pleasant stay. From providing helpful recommendations to addressing any concerns promptly, the dedicated team at this hotel strives to create a warm and welcoming atmosphere for all guests.
Overall, Water Front Hotel and Apartment is a highly recommended choice for travelers seeking a comfortable and enjoyable stay in Doha. With its exceptional value, top-notch facilities, impeccable cleanliness, convenient location, and commendable staff performance, this hotel promises a memorable experience for all guests.
Very good7.1
Facilities
Very good7.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Very good
10 most recent verified ratings received by the property
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The hotel's location is highly praised with a breathtaking view of the waterfront. Guests loved the excellent hospitality provided by the staff. The cozy and well-decorated rooms equipped with modern facilities are worth mentioning. The spacious rooms offer an excellent opportunity to enjoy the beautiful sea view.
Few reviews noted cleanliness and maintenance concerns. Some amenities, like towels and cutlery, were not always provided. A few guests experienced slow response times from staff.
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Stayed here a week :- Pros:- Staff could not help enough Very clean Taxis cheap Location away from hustle and bustle Nice quite beach Negative Restaurant was being refurbed so breakfast delivered to room , cold and never what you ordered. Pool area being refurbished Beach area facilities limited , work was being done. Nothing near by had to get taxis everywhere . Whole area being redeveloped. Overall Enjoyed out stay , staff were really helpful , facilities once completed will be amazing , plenty of building work in the area but did not bother us. Would I stay again yes probably when it’s been developed.
Good Stay for Families, Minor Issue with Room We had a good experience staying at this hotel with our young children. The staff were welcoming and helpful, and the room was clean and family-friendly. It was spacious enough for the kids. The only downside was that the lock on the master bedroom door wasn’t working, which was a bit inconvenient. It didn’t affect our stay too much, but it’s something that could be improved. Overall, we still enjoyed our stay and would consider coming back!
This used to be one of my favorite hotels for a weekend getaway, but sadly, my recent experience was extremely disappointing. I will definitely not return. Here’s what we faced: 1. Delayed Check-In: We waited over 30 minutes because the apartment wasn’t ready. 2. No Cooking Equipment: A two-bedroom apartment with no pots or pans – unacceptable. 3. Lack of Kitchenware: The apartment is meant for 4 adults and 2 children, yet we found only 3 plates, no cutlery, and just one coffee cup. 4. Towel Shortage: There are 4 bathrooms, but only hand towels were provided – no bath towels. When we requested more, they said laundry was delayed and towels would arrive after 7:30 PM. 5. Poor Room Service Response: I called reception 5 times for basic items like plates and cutlery. Every time, I was told they were “too busy”, and by the time anything arrived, our food had gone cold. 6. Unclean, Overcrowded Pool: The Friday brunch included pool access, making the already small pool extremely crowded. The area was dirty, with food on the ground, messy tables, and flies everywhere. 7. Insufficient Bedding: We requested 2 extra blankets and received only 1 after 2 hours. When we called again, they refused to send a second, saying they had already provided one – unacceptable for a family-sized apartment. 8. Minimal Bathroom Amenities: Only two toothbrushes in a 4-bathroom unit – not reasonable. 9. No Valet Parking: There was no valet service at all. We had to park our own cars, which was disappointing for a hotel of this category. 10. Room Not Properly Cleaned: The apartment was not clean at all – completely different from my previous stays which were far more pleasant. 11. No Blackout Curtains in Bedroom: The bedroom had no blackout, so we were woken up early with sunlight directly in our faces. Zero comfort or privacy. Bottom Line: This hotel has gone downhill. It no longer provides the quality, service, or comfort it once did. I used to love staying here, but this time was truly disappointing. Definitely do not recommend it. ⸻ كنت دايمًا حبّ أقضي الويكند بها الفندق، وكانت تجاربي السابقة ممتازة، بس بصراحة، زيارتي الأخيرة كانت أسوأ شي مرق عليّ. هي النقاط يلي خلّت الإقامة جدًا مزعجة: 1. تأخير بتسجيل الدخول: اضطرينا ننطر أكتر من نص ساعة لأنو الشقة ما كانت جاهزة. 2. ما في أدوات طبخ: شقة بغرفتين نوم، وما فيها لا طناجر ولا حلل – شي ما بينقبل. 3. قلة بالأدوات بالمطبخ: الشقة بتسَع ٤ كبار وطفلين، ومع هيك لقينا ٣ صحون بس، وما في لا شوك ولا معالق، وفنجان قهوة واحد! 4. قلة بالفوط: الشقة فيها ٤ حمّامات، وما لقينا إلا فوط لليدين، بدون فوط استحمام. ولما طلبنا، قالوا إنو الغسيل مأخّر وبنوصل بعد الساعة ٧ ونص. 5. الخدمة بطيئة جدًا: حكيت مع الرسيبشن ٥ مرات مشان يجيبوا صحون ومعالق، وكل مرة نفس الجواب “في ضغط”، ولما وصلوا كان الأكل برد! 6. المسبح وسخ وزحمة مش طبيعية: يوم الجمعة كان في برانش وسمحوا للناس تدخل عالبول، والمسبح بالأصل صغير. المنطقة كانت فوضى، أكل مرمي، طاولات وسخة، وذباب – منظر كتير مقرف. 7. ألحفة ما كفّت: طلبنا لحافين، وصل واحد بعد ساعتين، ولما طلبنا التاني، رفضوا وقالوا “أعطيناكم واحد وما في زيادة” – طب كيف؟ والشقة مفروض تسع عيلة كاملة؟ 8. مستلزمات الحمّام ناقصة: بس فرشتين أسنان لأربع حمّامات! 9. ما في خدمة فالي باركينغ: اضطرينا نركن سياراتنا لحالنا، وما في حدا يساعد – هيدا الشي ما بيناسب فندق بهالمستوى. 10. الغرفة ما كانت نظيفة: عكس المرات السابقة، الشقة كانت مهملة ومش مرتبة أبدًا. 11. ما في ستاير تعتيم: غرفة النوم ما فيها بلاك أوت، ووعينا من الصبح لأنو الشمس ضاربة بعيونا – عن جد مزعج كتير! نسيت اقولكم اني اول مدخلت لقيت. منشفه وجه قذره حدا مستعملها ينضف انفو وهم حاطينا بلحمام .... شي مقزز جدا الخلاصة: للأسف الفندق ما عاد مثل قبل. الخدمة تراجعت بشكل واضح، وما عاد في أي اهتمام براحة الضيف. صراحة، ما بنصح حدا فيه.
I have booked the reservation a month before, due to some family emergency I tried to contact the hotel multiple times in different platforms: via phone, reservation email, Facebook page, and Instagram. I was told on the phone that I will be contacted my the manager but no one has responded in all platforms. When I reached the hotel, I mentioned this to Jason, the receptionist and immediately he said that he is still new to the company at that time, hence, he is not aware of my concern. I told him that I understand that he is new and that he may be unaware of the situation but I am not trying to get anything out of the situation or blaming him. I just want them to be improved that when someone raises a concern, being defensive will not help, instead just hear out the guest and acknowledge the concern. He proactively understood and spoke to his manager about it. I was able to check in within 20 minutes. The room was spacious, and decently clean. There is no restaurant in the hotel where you can dine in. The beachfront is amazing but can be improved with added facilities or in-house dine in facilities. The housekeeping service takes forever to answer any request. Parking lot is completely dark (no sensored lights) at least especially at night. I think whatever lacks in the property can be compensated with good customer service. Training must be given to all staff. Other than that, we have a great stay and they gave us a room with a great view and late checkout.
Airport transfer
Private beach
Free Wi-Fi in all rooms!
Sauna
“Very good”
We stayed in this hotel during our wedding anniversary. The hotel itself is good and the location is really good because it has a beach access, and aside from that, the price is really affordable. But what makes me rate it 1 star, is because of the STAFF here. Seems like they don't know how to handle their customers. Especially the frontliners. We are happy that they gave us a good room with a good view facing the beach and with balcony also. But when we checked, there's no Bath towel inside the room. We called them thru telephone to ask for it and the staff who answered told me that they do not have stock for the bath towel and it's still on going laundry. So we tried to understand. I asked him how many hours will it be available and he told me after an hour. So we decided to go to the beach then after an hour of staying there, we returned to our room and called them again to ask for the bath towel. Thry said that they will bring it to our room. Another hour had passed, we called them again and the lady staff who answered seems like she doesn't undertsand english and just answering us "okay, okay". Then we waited again for a few minutes, the housekeeper knocked at our door and asked us if we wanted our room to be cleaned. I told him, no need, just give us a bath towel and he said "okay Mam, just a minute". Then afterwards, nobody came to give us bath towel. Imagine, just because of the bath towel? The bath towel should also be available once the guest arrived to the room. Poor service from the staff. The staff are the problem here. They need to focus and take care of the guest's needs to provide customer satisfactory. If a customer was satisfied, for sure they will come back again.