Exterior view, Phela Grande Hotel in General Santos City
Phela Grande Hotel
Phela Grande Hotel
Phela Grande Hotel
Phela Grande Hotel
Phela Grande Hotel
Phela Grande Hotel

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8.4Excellent

103 reviews

103 reviews

Service 9.0
Room comfort and quality 8.7
See map

8.3Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
AMA Computer Learning College
90 m
The Church of Jesus Christ Latter Day Saints
120 m
Dypianco Dental Clinic
120 m
Rosa Pharmacy
130 m
Mercury Drugstore
140 m

Phela Grande Hotel

Magsaysay Avenue, Dadiangas (General Santos), General Santos City, Philippines - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Dadiangas (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Check-in [24-hour]

Breakfast [free]

Air conditioning

Daily housekeeping

Garden

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Breakfast [free]

Room service

Safety deposit boxes

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in General Santos City every 19 minutes on Agoda.com
Value for money8.5
Location rating8.3
Nearest airportGeneral Santos International Airport (GES)
Distance to airport9.7 km

Rooms available at Phela Grande Hotel

Excellent
Room comfort & quality

8.7

Matrimonial Standard
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Matrimonial Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family for Three Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed and 1 single be...
Enter dates to see prices
Twin Bed Standard
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
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Family for Three Standard
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Queen Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 double bed
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Standard Single Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 single bed
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Matrimonial Deluxe Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 1 king bed
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Family Room (3 Adults) Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
Enter dates to see prices
Matrimonial Standard
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Phela Grande Hotel offers adjoining rooms?

Phela Grande Hotel offers adjoining rooms for visitors who would like to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be exclusive to certain types of room only.

How many floors does Phela Grande Hotel have?

Phela Grande Hotel has a total of 4 floors.

How many rooms does Phela Grande Hotel have?

Phela Grande Hotel has a total of 57 rooms.

What is the average rating that past Business travelers' have given to Phela Grande Hotel?

Past business travelers that have stayed at this property have given Phela Grande Hotel an average rating of 8.5. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Phela Grande Hotel?

Verified couple travelers that have stayed at this property have given Phela Grande Hotel an average rating of 8.5. You can look up on more detailed customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Phela Grande Hotel?

Verified families with young children that have stayed at this property have given Phela Grande Hotel an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Phela Grande Hotel?

Verified group travelers that have stayed at this property have given Phela Grande Hotel an average rating of 7.1. You can find more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Phela Grande Hotel?

The closest train, metro, or bus station is Yellow Bus Lines Inc, 1337.84 m away from Phela Grande Hotel.

What time is check-in and check-out at Phela Grande Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Property ranking|Compared to 126 General Santos City properties
Room comfort score
8.7/10
Service score
9/10
Couples review score
8.5/10
Room size
23 sqm.
Better than
96
%
of General Santos City properties
Better than
91
%
of General Santos City properties
Better than
85
%
of General Santos City properties
Bigger than
83
%
of General Santos City properties
More about Phela Grande Hotel

More about Phela Grande Hotel

Phela Grande Hotel

Phela Grande Hotel is a smart choice for travelers to General Santos City, offering a relaxed and hassle-free stay.
The range of services provided by Phela Grande Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Phela Grande Hotel are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Phela Grande Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Phela Grande Hotel begin with a complimentary breakfast.


Reasons to stay here

This hotel's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 91% of the city's accommodation.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

11 mentions

Breakfast

5 mentions

Food & Dining

4 mentions

Internet

3 mentions

Languages spoken
  • English
  • Filipino
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Dining, drinking, and snacking
  • Breakfast [free]
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • LAN Internet in room [free]
  • Non-smoking
  • Satellite/cable channels
  • Shower

Location

Magsaysay Avenue, Dadiangas (General Santos), General Santos City, Philippines
Excellent
Location

8.3

Airports
  • General Santos International Airport (GES)
    9.7 km
  • Francisco Bangoy International Airport (DVO)
    125.1 km
Public transportation
  • Yellow Bus Lines Inc
    1.3 km
Hospital or clinic
  • Dypianco Dental Clinic
    120 m
Convenience store
  • Jollee Ann Store
    310 m
Cash withdrawal
  • ATM
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi feePHP
The property
  • Non-smoking rooms/floorsYes
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 57
  • Room voltage220

Reviews of Phela Grande Hotel from real guests

Provided by verified guests of Agoda
8.4
Service9.0
Room comfort and quality8.7
Cleanliness8.5
Value for money8.5
Location8.3
Facilities7.6
High score for General Santos City
Rating
9+ Exceptional (25)
8-9 Excellent (16)
7-8 Very Good (20)
6-7 Good (5)
<6 Below Expectation (2)

Show reviews that mention 

Showing 68 verified guest comments
12345
9.7
Exceptional
Leslie from Canada
Solo traveler
Stayed 3 nights in September 2012

Small hotel with friendly service”

friendly service, nice room, good location

I had a good time at the Phela Grance. The staff are very friendly and attentive, the hotel is very clean, there is good security at the hotel entrance, and it's close to downtown General Santos. The only criticism I can offer is that the coffee served with my free breakfast was instant and the breakfast sausage was bad. In retrospect, I should have chosen another dish for breakfast instead.

Reviewed December 22, 2012
9.6
Exceptional
Anthony from Australia
Couple
Matrimonial Standard
Stayed 10 nights in June 2017

Great value for money!”

If you are looking for a 5 Star hotel then perhaps this is not the one for you. However, if you are like me, and looking for good value, clean spacious and quiet rooms, excellent friendly staff, good restaurant/café and meals and a central location which is a reasonable distance from the airport (30 minutes), then this is most certainly the hotel for you. A special mention for the very friendly and very helpful housekeeping staff, the 'guys at the front door', the excellent restaurant staff and not to forget the smiling and helpful staff at the front reception counter. The airport shuttle bus pick-up & airport return service is excellent with a friendly helpful driver and a modern, clean and air-conditioned mini-bus. The hotel also has excellent reception rooms (available at a very reasonable rate) if you have a party, wedding or function to organize. All food & drinks are catered for by the hotel for these functions. I have stayed here 4 times now and I will most certainly return. I have no hesitation whatsoever in recommending the Phela Grande Hotel.

Reviewed July 02, 2017

Dear Valued Guest: Wow, what an incredible review! We can't thank you enough for your kind words and for taking the time to share your experiences with us. Thank you for being a loyal guest and choosing to stay with us multiple times. We look forward to welcoming you back for your fifth stay and beyond. If there's anything specific you'd like for your next visit or any way we can enhance your experience, please don't hesitate to let us know. Safe travels until we have the pleasure of hosting you again!

Responded October 14, 2023
Phela Grande Hotel
9.3
Exceptional
Roy from United Kingdom
Couple
Stayed 4 nights in September 2014

Gensan”

The staff, The room, The service

Our stay was excellent and the staff were always there when needed. The security staff were also excellent and very helpful. We would recommend The Phela to anyone staying in General Santos.

Reviewed September 11, 2014
8.3
Excellent
Clifton from United States
Family with young children
Stayed 2 nights in April 2014

Not bad, if they would just turn on the hot water ”

Food was excellent, rooms were clean, great staff

The island of Mindanao has serious infrastructure issue so I cannot fault the hotel. Rolling blackouts, water shortages and lousy Internet. The electricity went off two, three times a day which knocked out the Internet if the Internet was working at all, again not always the fault of the hotel. Never did have hot water in any of the three rooms we were moved to, not big deal if you are Filipino and you come from the province but for everyone one else, the water was chilly at best. On the last day, no running water most of the morning, again the fault of the hotel. The further North you go, the worst conditions get. This location was General Santos. The food was excellent. No need to eat anywhere else and the prices were more then reasonable. The staff was very well trained and when I started handing out tips, it got even better!

Reviewed April 12, 2014
10.0
Exceptional
rosene from Philippines
Business traveler
Stayed 1 night in August 2013

Still the best hotel in Gensan”

Good Food. Great Accommodation. and Very friendly Staffs

I was a regular customer of Phela Grande Hotel and that's because of the exceptional services that they offer. Rooms were clean, comfy,and now newly rennovated! Used towels were being replaced by clean ones everyday. They do also offer great food downstairs @ " meilih restaurant & cafe eduardo" just within the hotel. Very accommodating and friendly staff. Still there's nothing more I can say, my stay here is at its best.

Reviewed August 23, 2013
12345
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