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Ocean Hyaline Hotel
Double Room - Bed, Ocean Hyaline Hotel in Hualien
Lobby, Ocean Hyaline Hotel in Hualien
Lobby, Ocean Hyaline Hotel in Hualien
Interior view, Ocean Hyaline Hotel in Hualien
Interior view, Ocean Hyaline Hotel in Hualien
Fitness center, Ocean Hyaline Hotel in Hualien

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7.4

Very good

162 reviews

162 reviews

See map
See map

7.6

Very good

Location rating score

Very good location - 670 meters from city center
Parking
FREE
Popular landmarks
Hualien Cultural & Creative Industries Park
1.8 km
East Gate Night Market
2.5 km
Pine Garden
3.1 km
Farglory Ocean Park
8.1 km
Eternal Spring Shrine
20.9 km
Closest landmarks
Paodao Food
450 m
Shen'an Temple
500 m
Cihui Temple
560 m
Ji'an Train Station
700 m
General Hall
910 m

Ocean Hyaline Hotel

No.2-2, Yichang 1st St., Jian Township, Ji'an Township, Hualien, Taiwan, 973 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ji'an Township part of Hualien, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taroko Gorge. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

700 meters to public transportation

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Fitness center

Swimming pool [indoor]

Car park

Shuttle service

Your dates are popular among travelersUsers are booking a place in Hualien every 1 minutes on Agoda.com
Value for money7.4
Location rating7.6
Nearest airportHualien Airport (HUN)
Distance to airport6.5 km

Rooms available at Ocean Hyaline Hotel

Double Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Standard Quadruple Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Standard Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • 1 double bed
Enter dates to see prices
Warm Quad Room
...
  • Room size: 33 m²/355 ft²
  • 2 double beds
Enter dates to see prices
Junior Triple Room
...
  • Room size: 30 m²/323 ft²
  • 3 single beds
Enter dates to see prices
Classic Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices
TRIPLE ROOM 2 BEDS 3 TWIN BEDS
...
    Enter dates to see prices

    Frequently asked questions

    Does Ocean Hyaline Hotel have bars on-site?

    Experience your holiday retreat the ideal way with a beverage in your hand at Ocean Hyaline Hotel's bar available right in front of your doorstep for whenever you need a sip or two.

    Does Ocean Hyaline Hotel offer airport transfer?

    Ocean Hyaline Hotel offers airport transfer services for free upon request. To request, check the box on the booking form just before the payment page.

    Does Ocean Hyaline Hotel offer spa services?

    You can enjoy your stay at Ocean Hyaline Hotel even more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

    What types of entertainment are available at Ocean Hyaline Hotel?

    Ocean Hyaline Hotel features games room while you lounge at this property, supplying guests with entertainment value all throughout your remain here.

    What attractions are close by Ocean Hyaline Hotel that are in walking range?

    While residing at Ocean Hyaline Hotel, start off your vacation by checking out the closest points of interest that are within walking distance to the property which include Paodao Food, Shen'an Temple, and Cihui Temple.

    How long do visitors typically stay at Ocean Hyaline Hotel?

    Verified past guests that have stayed at Ocean Hyaline Hotel had an average nightly stay of 1 night at this property.

    What was the average room rate for Ocean Hyaline Hotel been in the past month?

    The average room rate for Ocean Hyaline Hotel in the past month is 2884.83 TWD, compared to city's average of 2365.0 TWD.

    What payment options are supported at Ocean Hyaline Hotel?

    Ocean Hyaline Hotel supports up to 5, with payment card selections including MasterCard, Cash, Visa, and UnionPay.

    What is the average rating that past Group travelers have given to Ocean Hyaline Hotel?

    Past group travelers that have stayed at this property have given Ocean Hyaline Hotel an average rating of 7.1. You can look up more specific customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

    Is breakfast offered at Ocean Hyaline Hotel?

    Start your days right, with the buffet breakfast options offered at Ocean Hyaline Hotel.

    Overall rating:

    7.4

    Very good
    162 reviews
    Cleanliness
    7.5
    Facilities
    6.9
    Location
    7.6
    Read all reviews >
    More about Ocean Hyaline Hotel

    More about Ocean Hyaline Hotel

    Experience Luxury and Comfort at Ocean Hyaline Hotel in Hualien, Taiwan

    Indulge in the ultimate vacation experience at Ocean Hyaline Hotel, a 4.0 star hotel located in the serene city of Hualien, Taiwan. Our hotel boasts a wide range of facilities that cater to all your needs, including 24-hour room service, bar, restaurant, safety deposit boxes, airport transfer, tours, concierge, air conditioning, hair dryer, television, mini bar, balcony/terrace, massage, indoor pool, fitness center, spa, outdoor pool, Wi-Fi in public areas, car park, designated smoking area, refrigerator, games room, Free Wi-Fi in all rooms, express check-in/check-out, BBQ facilities, car hire, luggage storage, shared lounge/TV area, daily housekeeping, taxi service, ticket service, breakfast buffet, car park onsite, and free fitness center. Our facilities are designed to provide you with the utmost comfort and luxury during your stay with us. Book now and experience the best of Hualien at Ocean Hyaline Hotel.

    Comfortable and Spacious Rooms for Every Traveler

    Ocean Hyaline Hotel in Hualien, Taiwan offers a variety of room types to cater to the needs of every traveler. The hotel has Twin Rooms with 2 Single Beds and Double Rooms with 1 Double Bed, perfect for couples or friends traveling together. For families or groups, the hotel offers Family Standard Rooms with 2 Double Beds and Triple Rooms with a choice of 1 Single Bed, 1 Double Bed, or 3 Single Beds. All rooms are spacious, with sizes ranging from 28 to 35 square meters, ensuring a comfortable stay for every guest.

    Discover the Best of Hualien's Landmarks and Night Market

    Ocean Hyaline Hotel is situated in the heart of Hualien, surrounded by some of the city's most popular landmarks and attractions. Just a few minutes' walk away, guests can visit the Hualian Jian Shrine, a stunning temple that offers a glimpse into the city's rich cultural heritage. For those looking for a taste of local cuisine, the Zhiqiang Night Market is a must-visit destination, with a wide range of delicious street food and traditional snacks. And for nature lovers, the Jhih Ka Syuan Forest Park is just a short drive away, offering beautiful hiking trails and breathtaking views of the surrounding mountains. With so much to see and do nearby, Ocean Hyaline Hotel is the perfect base for exploring all that Hualien has to offer.

    Experience Exceptional Service and Comfort at Ocean Hyaline Hotel

    With an overall rating of 7.4 and exceptional scores for staff performance and cleanliness, Ocean Hyaline Hotel in Hualien, Taiwan is the perfect choice for travelers seeking a comfortable and stress-free stay. The hotel's friendly and attentive staff go above and beyond to ensure guests feel welcome and at home. The rooms are clean, spacious and comfortable, providing a relaxing retreat after a day of exploring Hualien's stunning natural beauty. While the facilities may not be the most luxurious, the hotel's prime location and exceptional value make it an excellent choice for budget-conscious travelers. Book your stay at Ocean Hyaline Hotel today and experience the best that Hualien has to offer with exceptional service and comfort.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.9

    Languages spoken
    • English
    • Chinese [Mandarin]
    Outdoor
    • Bicycles
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Game room
    • Garden
    • Massage
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • BBQ facilities
    • Breakfast [buffet]
    • Kitchen
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • Buzzer/wireless intercom
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Shuttle service
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Bicycle rental [free]
    • Blackout curtains
    • Closet
    • Clothes dryer
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Daily newspaper
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Internet access – wireless
    • LAN Internet in room [free]
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Pets allowed in room
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Sewing kit
    • Shower
    • Slippers
    • Smoke detector
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Umbrella
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Asian
    • Vegetarian
    Restaurants on site
    Restaurant
    • Cuisine: Asian
    • Menu: A-la-carte

    Location

    No.2-2, Yichang 1st St., Jian Township, Ji'an Township, Hualien, Taiwan, 973
    Very good
    Location

    7.6

    Airports
    • Hualien Airport (HUN)
      6.5 km 19 min drive
    • Taichung Airport (RMQ)
      105.0 km
    Public transportation
    • Ji'an Train Station
      700 m 11 min walk
    • Eastern Railway Site
      2.3 km
    Hospital or clinic
    • Green Spot Pharmacy
      1.9 km
    Shopping
    • East Gate Night Market
      2.5 km
    Convenience store
    • 7 Eleven
      770 m 3 min drive
    Cash withdrawal
    • ATM
      430 m 7 min walk

    What's nearby

    Popular landmarks
    • Hualien Cultural & Creative Industries Park
      1.8 km
    • East Gate Night Market
      2.5 km
    • Pine Garden
      3.1 km
    • Farglory Ocean Park
      8.1 km
    • Eternal Spring Shrine
      20.9 km
    • Shakadang Trail
      21.2 km
    • Taroko Gorge
      22.7 km
    • Qingshui Cliff
      25.5 km
    • Taroko National Park
      26.4 km
    Nearby landmarks
    • Paodao Food
      450 m
    • Shen'an Temple
      500 m
    • Cihui Temple
      560 m
    • Ji'an Train Station
      700 m
    • General Hall
      910 m
    • San Jhong Circle
      970 m
    • Jian Afternoon Market
      1.1 km
    • Zhiqiang Night Market
      1.3 km
    • Wu Ku Temple
      1.3 km
    • Far Eastern Department Store
      1.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee0 TWD
    The property
    • Number of rooms 74
    • Year property opened2008

    Reviews of Ocean Hyaline Hotel from real guests

    Provided by verified guests of Agoda
    7.4
    Cleanliness7.5
    Facilities6.9
    Location7.6
    Room comfort and quality7.2
    Service7.9
    Value for money7.4
    High score for Hualien
    Rating
    9+ Exceptional (9)
    8-9 Excellent (6)
    7-8 Very Good (10)
    6-7 Good (11)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (14)
    Jun - Aug (5)
    Sep - Nov (9)
    Dec - Feb (22)

    Show reviews that mention 

    Showing 50 verified guest comments
    123
    7.2
    Very good
    Leisha from Taiwan
    Family with young children
    Standard Quadruple Room
    Stayed 1 night in February 2022

    Good”

    Spacious and convenient

    Reviewed February 09, 2022

    See room deals

    親愛的貴賓您好:感謝您給予我們的反饋,很高興這次的住宿體驗能讓您滿意,放鬆自在愜意的旅程,花蓮便是您的最佳首選,期待下次您有機會再來走走,我們竭誠歡迎您的光臨,有您的支持,我們將更用心經營、提升服務水準,展現應有的完善住宿品質,謝謝您。

    Responded February 10, 2022
    Ocean Hyaline Hotel
    7.0
    Very good
    Tsao from Taiwan
    Couple
    Stayed 2 nights in September 2015

    it's clean, pretty convenient ”

    easy to find; pretty clean, nice view if you stay on the 8th floor

    We stayed there since it's so closed to the cycling event we went this time in Hualien. It's easy to find and quite convenient in a way for us to go around the downtown by walk. I think i would stay here again if I participate the event again next year.

    Reviewed September 28, 2015

    See room deals

    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    7.7
    Very good
    Victor from Singapore
    Group
    Stayed 3 nights in December 2011

    Lovely Hotel but a little far from town”

    Big clean rooms

    Rooms are clean and big. However, it is a bit far from town area. Need to take a cab of about TWD 150 to reach town. Food is easily available around hotel area.

    Reviewed January 02, 2012

    See room deals

    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    6.3
    Good
    Richard from Australia
    Couple
    Stayed 2 nights in July 2012

    Ok hotel, often used for tours”

    Free pick up from train station, but you gad to ask. They did not promote. We found out by a Chinese person who rang them asking for address

    They use this motel for bus tours of Chonese people so there is often a lot of people in foyer and noisy. Ask for a room in higher floor and it is ok

    Reviewed August 11, 2012

    See room deals

    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    6.0
    Lee from Malaysia
    Family with teens
    Twin Room
    Stayed 1 night in March 2017

    Trip to taiwan”

    Please be friendly

    Reviewed March 26, 2017

    See room deals

    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    6.3
    Good
    WANG from Hong Kong SAR, China
    Family with teens
    Stayed 2 nights in March 2013

    good hotel but location is a bit far from station.”

    clean, good service and good price.
    Reviewed April 09, 2013

    See room deals

    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    9.6
    Exceptional
    I from Taiwan
    Couple
    Stayed 1 night in December 2020

    位置好”

    位置好,又有停車場,CP值超高,我們住在八樓視野寬廣而且有個超大的圓弧造型落地窗像極了愛情真棒。

    Reviewed December 13, 2020

    See room deals

    親愛的貴賓您好,感謝您入住花蓮碧海藍天飯店並利用寶貴的時間給予我們評等,提供好的服務給每位貴賓是我們的初衷,期待您再次光臨,給您另一次更棒的住宿體驗,祝福您日日美好,闔家平安。歡迎加入我們的官方粉絲專頁,可以在第一時間獲得好康與最新消息。 花蓮碧海藍天飯店敬上。

    Responded April 16, 2021
    Ocean Hyaline Hotel
    8.4
    Excellent
    Yi from Taiwan
    Family with teens
    Twin Room
    Stayed 2 nights in February 2021

    服務人員親切 寵物友善 大推”

    非常適合帶毛孩,已放入口袋名單,CP值爆表!!

    Reviewed February 10, 2021

    See room deals

    親愛的貴賓您好,感謝您入住花蓮碧海藍天飯店並利用寶貴的時間給予我們評等,提供好的服務給每位貴賓是我們的初衷,期待您再次光臨,給您另一次更棒的住宿體驗,祝福您日日美好,闔家平安。歡迎加入我們的官方粉絲專頁,可以在第一時間獲得好康與最新消息。 花蓮碧海藍天飯店敬上。

    Responded April 16, 2021
    Ocean Hyaline Hotel
    8.0
    Excellent
    Tsung-Ying from Taiwan
    Family with teens
    Triple Room
    Stayed 1 night in January 2020

    雖然訂房過程有些問題,但是櫃台及餐廳員工態度很好,早餐不錯。”

    一開始訂房時,可能是飯店人員不熟悉訂房網的操作流程,在完成訂房後,飯店人員才反應價格標錯,希望我們補足差價或是取消訂房,但因此專案是無法取消的...,所幸在多次溝通後,雙方各退一步達成協議,雖不滿意但勉強接受;不過值得一提的是櫃台接待的員工,尤其是當天那位小哥,還有隔天早上在餐廳的幾位阿姨,服務態度都很好,房間的床軟硬適中,隔音還不錯,值得推薦的一間飯店。

    Reviewed January 31, 2020

    See room deals

    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    9.2
    Exceptional
    JAMES from United States
    Couple
    Twin Room
    Stayed 1 night in February 2020

    舒適”

    乾淨舒適

    Reviewed February 25, 2020

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    親愛的貴賓您好,感謝您入住花蓮碧海藍天飯店並利用寶貴的時間給予我們評等,提供好的服務給每位貴賓是我們的初衷,期待您再次光臨,給您另一次更棒的住宿體驗,祝福您日日美好,闔家平安。歡迎加入我們的官方粉絲專頁,可以在第一時間獲得好康與最新消息。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    6.0
    CHIHCHUNG from Taiwan
    Couple
    Double Room
    Stayed 1 night in March 2020

    春遊”

    離市中心不遠,接洽人員和善,感覺是有點年份飯店,裝潢行是比較舊式,但空間很大、乾淨,附早餐卷及停車場,浴室水壓不足,隔音尚可.

    Reviewed March 16, 2020

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    5.6
    jung from Taiwan
    Couple
    Triple Room
    Stayed 2 nights in March 2020

    感覺不好”

    1.網站上看到的是碧海藍天主館照片,入住時被帶到另一間透天類似民宿的新館 2.住宿2天,第二天白天外出,回來時房間竟然沒有清潔整理,問了之後才趕快換1房間給我

    Reviewed March 09, 2020

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    5.2
    Mahuachun
    Family with teens
    Triple Room
    Stayed 2 nights in April 2019

    失望”

    1、電梯消防檢驗過期 2、櫃檯員工專業訓練明顯不足,非常不清楚與訂房中心的合作關係,飯店和訂房中心的拆帳與發票內部問題丟給顧客,造成顧客困擾!! 3、花蓮觀光局活動,飯店櫃檯人員一問三不知 4、住宿二晚,第二晚沒有水果餅干,大浴巾變小薄

    Reviewed April 10, 2019

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    6.8
    Good
    Jhang from Taiwan
    Group
    Triple Room
    Stayed 1 night in February 2019

    Good”

    地下停車場停一個晚上後,車子被滴下來的似乎是冷氣水(水+水泥)滴到烤漆跟前擋玻璃,隔天離開後,整個硬掉處理不掉,有點困擾不知道怎麼處理這個後果。

    Reviewed February 07, 2019

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    8.4
    Excellent
    WEI-JU from Taiwan
    Family with teens
    Family Standard Room
    Stayed 1 night in September 2018

    寵物友善飯店,員工親切服務好,有機會還會再來”

    早餐部分團體客走完就沒再補新的菜,吃他們剩下一點點的菜,觀感不是很好!除此之外都還不錯,會再去

    Reviewed September 04, 2018

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    6.4
    Good
    Anonymous
    Family with teens
    Family Standard Room
    Stayed 2 nights in August 2018

    還不錯”

    房間很大

    Reviewed August 13, 2018

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    親愛的貴賓您好,謝謝您利用寶貴的時間給予我們評價。針對評價希望我們改進的問題有機會給予我們說明,讓我們有機會改進的空間,我們深感抱歉,將會立即做硏討改進措施。謝謝! 敬祝 闔家平安。 花蓮碧海藍天飯店敬上。

    Responded June 28, 2020
    Ocean Hyaline Hotel
    6.4
    Good
    Lai from Hong Kong SAR, China
    Family with teens
    Triple Room
    Stayed 2 nights in April 2017

    基本的平價飯店, 民宿會有較多性價比高的選擇”

    房間和床舖寬敞, 三人房設三張單人床是朋友出遊之舒適首選;無線網路接收很好,員工服務親切, 早餐亦可;離吉安火車站10分鐘步程, 附近亦有餐廳食店, 飯店樓下可免費停車, 有蓋停車位非常方便。價格便宜。 當天住的三人間房況頗舊, 尤其浴室櫃、鏡子及浴缸邊老舊甚至變黃發霉, 浴簾有明顯污漬, 惟房間尚算整潔。親友住的雙人房房況較佳。若不是太晚到達花蓮, 入住民宿會有較多性價比高又有特色的選擇。

    Reviewed May 16, 2017

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    感謝您的寶貴意見。針對您最近一次入住期間所遇到的問題,我深感抱歉。我向您保證,針對您所提到的每一項缺失,我們都會進行深入的檢討與改善,以避免類似情形再次發生。如果方便的話,我希望能夠更進一步的了解造成您不愉快的細節,歡迎您隨時透過下方的電話與我聯絡,讓我們有改善飯店及服務的機會,以提供您及其他客戶更好的服務。 再次感謝您入住本飯店,並期待仍有機會能再次會您服務。 平安順心 客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    4.7
    gary from China
    Group
    Stayed 2 nights in January 2015

    不佳”

    房間隔音很差,晚上有空調或風機的低頻聲很吵.

    Reviewed January 21, 2015

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    感謝你花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,今年冬天將會完成宴會與會議區的更新工程,以提供住客更好的住宿體驗。期待您再次入住Saskatoon! 平安順心, 顧客客務組長 小周

    Responded June 07, 2018
    Ocean Hyaline Hotel
    10.0
    Exceptional
    Yu from Taiwan
    Couple
    Double Room
    Stayed 1 night in April 2022

    完美的旅程”

    雖然因為疫情有影響,但是飯店位置好,有停車位跟早餐,房間隔音好,浴室也沒有發霉跟蟲,超讚的飯店。

    Reviewed May 05, 2022

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    親愛的貴賓您好:感謝您給予我們的反饋,很高興這次的住宿體驗能讓您滿意,放鬆自在愜意的旅程,花蓮便是您的最佳首選,期待下次您有機會再來走走,我們竭誠歡迎您的光臨,有您的支持,我們將更用心經營、提升服務水準,展現應有的完善住宿品質,謝謝您。

    Responded August 13, 2023
    Ocean Hyaline Hotel
    8.4
    Excellent
    Chiao from Taiwan
    Couple
    Warm Quad Room
    Stayed 1 night in September 2022

    寵物房很棒”

    我們住戶4人寵物房型, 很棒, 但清潔度不大夠,馬桶不大會通, 有點塞住,木地板很好,但是我們狗狗會認地方, 晚上不睡一直走來走去, 和地板的聲音很大聲,倒致我們整晚無法睡,但是我們狗狗自身的問題和飯店無關唷

    Reviewed September 12, 2022

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    親愛的貴賓您好:感謝您給予我們的反饋,很高興這次的住宿體驗能讓您滿意,放鬆自在愜意的旅程,花蓮便是您的最佳首選,期待下次您有機會再來走走,我們竭誠歡迎您的光臨,有您的支持,我們將更用心經營、提升服務水準,展現應有的完善住宿品質,謝謝您。

    Responded August 13, 2023
    Ocean Hyaline Hotel
    123
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