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Enjoy impressive architecture, commissioned art, urban spa with Onsen concept, Jellyfish Bar with skyline views, and infinity pool at I'M Hotel in Makati. Conveniently located near attractions, perfect for a memorable stay for two travelers. Experience vibrant urban Makati, Manila. Explore bustling streets, iconic skyscrapers, upscale shopping, trendy restaurants, and thriving nightlife. Enjoy a refreshing swim with stunning views, in-room breakfast, and relaxing hot spring baths at the exclusive property. Modern comforts include AC, free WiFi, and in-room safe. Indulge in invigorating showers and complimentary toiletries. Convenient and unforgettable stay awaits two travelers at I'M Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
Located in heart of Manila
Check-in/out [express]
Airport transfer
Great Breakfast
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Fitness center
Spa
Luggage storage
Swimming pool [outdoor]
23 travelers have booked today.
Location rating score
Value for money | 8.4 |
Location rating | 8.8 |
Nearest airport | Ninoy Aquino International Airport (MNL) |
Distance to airport | 6.0 km |
What kinds of entertainment are available at I'M Hotel?
I'M Hotel offers karaoke while you stay at this property, providing travelers with entertainment value throughout your stay here.
Does I'M Hotel offer laundry services?
Yes! I'M Hotel offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
What procedures does I'M Hotel take in terms of hygiene, safety, and cleanliness?
I'M Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, doctor/nurse on call, staff trained in safety protocol, free face masks, body thermometer, and first aid kit for more rounded safety precautions and hygiene protocols.
What is the average travel time to a nearby airport from I'M Hotel?
The average travel time to get from I'M Hotel to the airport is 50 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What public parks are in close proximty of I'M Hotel?
While residing at I'M Hotel, cherish your morning or evening stroll at nearby park which include Bel-Air 2 Park, St. Andrew The Apostle Park, and General Pio Del Pilar Monument Park.
What are the property's policies for children's bedding at I'M Hotel?
I'M Hotel's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do travelers generally stay at I'M Hotel?
Verified past guests that have stayed at I'M Hotel had an average nightly stay of 2 nights at this property.
What was the average room rate for I'M Hotel been in the past month?
The average room rate for I'M Hotel in the past month is 7745.76 PHP, compared to city's average of 3136.33 PHP.
What do visitors like most about I'M Hotel?
Verified guests that stayed at I'M Hotel have given this property a rating of 8.962 for its outstanding cleanliness as the primary highlight for their stay.
What is the average rating that verified Couples' have given to I'M Hotel?
Past couple travelers that have stayed at this property have given I'M Hotel an average rating of 8.7. You can look up on more descriptive customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.
What is the closest train, metro, or bus station to I'M Hotel?
The nearest train, metro, or bus station is Buendia 3 MRT Station, 1233.08 m away from I'M Hotel.
What time is check-in and check-out at I'M Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.
Experience Luxury and Convenience at I'M Hotel in Manila
Welcome to I'M Hotel, a luxurious 5-star hotel located in the heart of Manila, Philippines. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers.
Featuring a total of 434 beautifully designed rooms, I'M Hotel ensures that every guest enjoys a comfortable and relaxing stay. Each room is thoughtfully furnished with modern amenities and stylish decor, creating a chic and contemporary ambiance. Whether you're traveling alone or with a group, there is a room type to suit your needs, from cozy and intimate spaces to spacious suites with breathtaking city views.
Check-in at I'M Hotel is available from 02:00 PM, allowing you to settle in and start your stay at your own pace. The hotel's friendly and attentive staff will be there to assist you with a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. If you have any special requests or need recommendations for exploring the city, the concierge is always ready to assist you.
When it's time to check-out, you can enjoy a leisurely morning as check-out is until 12:00 PM. This gives you ample time to savor a delicious breakfast at one of the hotel's dining outlets or to indulge in a rejuvenating spa treatment at the renowned I'M Onsen Spa. With its holistic approach to wellness, the spa offers a range of therapeutic treatments and facilities, including hot and cold pools, steam rooms, and a relaxation lounge.
Families traveling with children will be pleased to know that I'M Hotel has a child-friendly policy. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a variety of amenities and services to cater to the needs of young guests, ensuring that everyone has a memorable and enjoyable stay.
With its convenient location and world-class facilities, I'M Hotel is the perfect choice for discerning travelers seeking luxury, comfort, and convenience in Manila. Whether you're visiting for business or pleasure, this hotel guarantees a truly exceptional experience that will exceed your expectations.
Unwind and Indulge at I'M Hotel's Extravagant Entertainment Facilities
At I'M Hotel, your entertainment needs are taken to a whole new level with an array of luxurious facilities designed to help you unwind and indulge. Whether you're in the mood for a lively night out or a relaxing retreat, this Manila gem has got you covered.
Step into the trendy bar and let the expert mixologists craft you a signature cocktail while you soak in the vibrant atmosphere. For those seeking ultimate relaxation, immerse yourself in the soothing waters of the hot tub or indulge in a rejuvenating massage at the spa. The sauna and steam room provide the perfect escape to detoxify and rejuvenate your body and mind.
If you're in the mood for some fun and excitement, head over to the karaoke lounge and unleash your inner superstar. Sing your heart out to your favorite tunes in a private and stylish setting. With I'M Hotel's extensive range of entertainment facilities, you'll never run out of options to have a memorable and enjoyable stay.
Stay Active at I'M Hotel's State-of-the-Art Sports Facilities
At I'M Hotel in Manila, Philippines, staying active and maintaining your fitness routine is a breeze with our top-notch sports facilities. Our fitness center is equipped with state-of-the-art equipment, ensuring that you can enjoy a comprehensive workout during your stay. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to stay in shape.
In addition to our well-equipped fitness center, we also offer an outdoor pool where you can take a refreshing dip or swim a few laps. Surrounded by lush greenery and a tranquil ambiance, our pool provides the perfect setting for a relaxing swim or some leisurely water exercises. After a long day of exploring Manila, you can unwind by the poolside, basking in the warm sun and enjoying the serene atmosphere.
What's even better is that our fitness center is completely free for all guests, allowing you to maintain your fitness routine without any additional costs. Whether you're a fitness enthusiast or simply looking to stay active during your stay, I'M Hotel's sports facilities are designed to cater to all your needs. So, pack your workout gear and get ready to enjoy a rejuvenating stay at I'M Hotel in Manila.
Convenience Facilities at I'M Hotel
I'M Hotel in Manila, Philippines offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. From laundry service to room service, the hotel caters to all your needs. You can avail of the laundry service to have your clothes cleaned and pressed, allowing you to travel light and fresh. The room service is prompt and efficient, providing you with delicious meals and refreshing beverages right to your doorstep.
For the safety of your valuables, the hotel provides safety deposit boxes where you can securely store your belongings. The concierge is always available to assist you with any queries or requests you may have, ensuring a seamless stay. Stay connected with complimentary Wi-Fi in public areas, allowing you to browse the internet or catch up on work effortlessly.
In addition, the hotel offers a designated smoking area for guests who smoke. Free Wi-Fi is available in all rooms, allowing you to stay connected and entertained throughout your stay. The hotel also provides dry cleaning services, express check-in/check-out, and luggage storage for your convenience. With daily housekeeping, you can expect a clean and tidy room every day. Experience the utmost convenience and comfort at I'M Hotel in Manila.
Convenient Transport Facilities at I'M Hotel
At I'M Hotel in Manila, Philippines, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a seamless and hassle-free stay.
For those arriving by air, our airport transfer service provides a convenient and comfortable way to reach the hotel. Our professional and friendly drivers will be waiting to greet you at the airport and whisk you away to the hotel in style.
If you prefer to drive yourself, you'll be pleased to know that we have a car park onsite. This means you can conveniently park your vehicle and explore the city at your own pace. Best of all, our car park is free of charge, providing you with added value during your stay.
For those who don't have their own vehicle, we also offer a car hire service. Whether you're looking to explore the city or venture further afield, our reliable and well-maintained cars are at your disposal.
If you prefer to leave the driving to someone else, our taxi service is available to take you wherever you need to go. Our knowledgeable drivers will ensure you reach your destination safely and efficiently.
At I'M Hotel, we prioritize your comfort and convenience. With our range of transport facilities including airport transfer, car park, car hire, and taxi service, you can relax and enjoy your stay without worrying about transportation logistics. Book your stay with us today and experience the ease of getting around Manila.
Indulge in Exquisite Dining at I'M Hotel
At I'M Hotel, guests can experience a culinary journey like no other with its exceptional dining facilities. Start your day off right with a scrumptious breakfast buffet that offers an array of delectable options to suit every palate. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every craving.
For those looking to enjoy a meal in the comfort of their own room, I'M Hotel offers a convenient room service option. Whether you're craving a late-night snack or a full-course dinner, the extensive menu is sure to please even the most discerning taste buds. From local Filipino delicacies to international favorites, the skilled chefs at I'M Hotel are dedicated to creating culinary masterpieces that will leave you wanting more.
With daily housekeeping services, you can rest assured that your dining experience at I'M Hotel will be nothing short of exceptional. The attentive staff will ensure that your dining areas are kept clean and tidy, allowing you to fully enjoy your meals without any worries. Whether you choose to dine in the elegant restaurant or in the privacy of your own room, I'M Hotel promises a dining experience that is both memorable and satisfying.
Luxurious and Spacious Rooms at I'M Hotel
Experience ultimate comfort and luxury at I'M Hotel with a wide range of room offerings. From the spacious 2 Bedroom Executive Suite, perfect for families or groups, to the cozy Classic Studio, there is a room type to suit every traveler's needs.
Indulge in the opulence of the 2 Bedroom Junior Suite, featuring a plush King Bed and an additional King Bed for extra comfort. For a more intimate stay, the One Bedroom Suite offers a generous space of 57 square meters, complete with a luxurious King Bed.
Booking your stay at I'M Hotel on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the luxurious amenities and spacious rooms at I'M Hotel without breaking the bank. Plus, Agoda's user-friendly platform makes it easy to browse and book your preferred room type with just a few clicks. So why wait? Book your stay at I'M Hotel now and experience the ultimate in comfort and convenience.
Discover the Vibrant City of Makati in Manila, Philippines
Welcome to Makati, the bustling financial and commercial hub of Manila, Philippines. Nestled in the heart of the country's capital, Makati is a vibrant city that offers a perfect blend of modernity and tradition. From towering skyscrapers to historic landmarks, this thriving metropolis has something for everyone.
One of the highlights of Makati is its world-class shopping and entertainment scene. Explore the upscale shopping malls like Greenbelt, Glorietta, and Power Plant Mall, where you can indulge in a shopping spree or enjoy a delicious meal at one of the many restaurants. For a taste of local culture, head to Ayala Museum, which showcases the rich history and art of the Philippines.
Makati is also known for its lively nightlife. Packed with trendy bars, clubs, and lounges, the city comes alive after dark. Whether you're in the mood for a relaxing drink at a rooftop bar or want to dance the night away in a trendy nightclub, Makati has plenty of options to keep you entertained.
Beyond the urban hustle and bustle, Makati is also home to picturesque parks and gardens. Take a leisurely stroll in Ayala Triangle Gardens or relax by the serene Salcedo Park. These green spaces provide a welcome escape from the city's fast-paced atmosphere.
With its convenient location, Makati serves as a gateway to other attractions in Manila. Visit the historic walled city of Intramuros, explore the vibrant neighborhood of Chinatown, or immerse yourself in the cultural wonders of Rizal Park.
Whether you're a business traveler or a leisure seeker, Makati offers a dynamic and diverse experience. Stay in the heart of this vibrant city at I'M Hotel, where you can enjoy luxurious accommodations, world-class amenities, and easy access to all that Makati has to offer.
Convenient Transportation Options from Manila Airports to I'M Hotel in Makati
When arriving in Manila, Philippines, you'll find several transportation options to reach I'M Hotel in Makati. The nearest airports to Manila are Ninoy Aquino International Airport (NAIA) Terminal 1, Terminal 2, Terminal 3, and Terminal 4. From any of these airports, you can easily make your way to I'M Hotel by taxi, private car, or public transportation.
If you prefer a hassle-free and direct journey, taking a taxi or booking a private car is the most convenient option. Taxis are readily available at the airport terminals, and you can easily find a metered taxi or book a ride-hailing service. The journey from NAIA to I'M Hotel usually takes around 30 minutes, depending on traffic conditions.
For a more budget-friendly alternative, you can also take public transportation to reach I'M Hotel. From NAIA Terminal 3, you can ride the Airport Loop bus to MRT Taft Avenue Station. From there, you can transfer to the MRT and alight at Guadalupe Station. I'M Hotel is just a short walk from the station, making it a convenient option for those who prefer to explore the city using public transportation.
No matter which transportation option you choose, you can look forward to a comfortable and convenient journey from the airports to I'M Hotel. With its central location in Makati, you'll be able to easily access the vibrant city center and explore the many attractions and dining options that Manila has to offer.
Explore the Vibrant Surroundings of I'M Hotel in Manila
Situated in the heart of Manila, I'M Hotel offers a prime location surrounded by a plethora of landmarks and attractions. Just a short distance away, you'll find the Greenbelt 3 Theaters, perfect for catching the latest blockbuster or enjoying a live performance. Take a leisurely stroll through the Palm Promenade Park, a serene oasis amidst the bustling city, where you can relax and unwind.
For those interested in history and culture, the Embassy of Spain and Museo Ng Makati are must-visit destinations. Immerse yourself in the rich heritage of the Philippines as you explore the exhibits and artifacts on display. If you're a sports enthusiast, the Makati Aqua-Sports Area (MASA) offers a range of water activities for all skill levels, from kayaking to jet skiing.
If you're looking to cool off on a hot day, head over to the Fraser Palace Swimming Pool, where you can take a refreshing dip and soak up the sun. For sports events and concerts, the Makati Coliseum is just a stone's throw away, providing entertainment for all ages. In case of any medical needs, the RG Medical Center and Tejeros Barangay Health Center are conveniently located nearby.
Additionally, the Makati City Hall is within easy reach, making I'M Hotel an ideal choice for business travelers or those attending meetings and conferences. With its central location and proximity to these landmarks and attractions, I'M Hotel offers a truly immersive and convenient experience for guests visiting Manila.
Convenient Public Transport Stations Near I'M Hotel
Located in the heart of Manila, I'M Hotel offers easy access to several public transport stations, making it an ideal choice for travelers looking to explore the city. Just a short distance away, you'll find the Magallanes 3 MRT Station, Guadalupe 3 MRT Station, and Pasay Road. These stations provide convenient connections to various parts of the city, allowing guests to easily reach popular attractions, shopping centers, and business districts.
For those who prefer to travel by train, the Ayala MRT Station and Buendia 3 MRT Station are also within close proximity to the hotel. These stations offer quick and efficient transportation options, allowing guests to navigate the city with ease. Additionally, the PNR Pasay Road Station is just a stone's throw away, providing an alternative mode of transportation for those looking to explore Manila.
With Dela Rosa Street and EDSA nearby, guests can also take advantage of the numerous bus routes available in the area. Whether you're heading to the airport, exploring historical sites, or visiting popular tourist destinations, the well-connected public transport network surrounding I'M Hotel ensures that you can reach your desired destination conveniently and efficiently.
A Culinary Haven Just Steps Away
Located in the vibrant neighborhood of Makati, I'M Hotel is surrounded by an array of exceptional dining options. Just a short stroll away, you'll find Filling Station Bar And Cafe, a retro-themed restaurant that serves up delicious American comfort food. For those seeking breathtaking views while indulging in delectable dishes, Firefly Roofdeck Restaurant is the perfect choice. Makati, a renowned foodie destination, is home to Blackbird Makati, a sophisticated restaurant housed in a restored 1930s Art Deco building, and Nikkei Nama Bar Rada, a trendy spot offering a fusion of Japanese and Peruvian flavors. Craving some Mexican fare? Look no further than El Chupacabra, a lively taqueria known for its mouthwatering tacos and margaritas. If you're in the mood for Thai cuisine, People's Palace is a must-visit, serving authentic dishes in a stylish setting. For those looking to explore Middle Eastern flavors, Hummus Elijah is a hidden gem offering a variety of delicious hummus and kebabs. Manam Greenbelt is another nearby gem, serving up Filipino comfort food with a modern twist. For a unique dining experience, Toyo Eatery is a must-visit, offering innovative Filipino dishes that showcase local ingredients. And if you're looking for a truly elegant dining experience, Old Manila at The Peninsula Manila is the place to be, with its refined menu and stunning views of the city. With such a diverse and exciting culinary scene right at your doorstep, I'M Hotel is the perfect base for food lovers looking to explore Manila's vibrant dining scene.
Shop 'til you drop at I'M Hotel’s surrounding shopping landmarks
I'M Hotel is conveniently located near a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away is the Landmark Department Store in Makati, where you can find a wide range of fashionable clothing, accessories, and home goods. A. Venue Mall is also nearby, offering a mix of local and international brands, as well as a variety of dining options. For those looking to bring home unique Filipino souvenirs, Balikbayan Handicrafts is the perfect place to shop for intricately crafted items. Bookworms will delight in the proximity of Filipinas Heritage Library, Power Books, CTLink, and Bibliarch Bookstore, where they can browse through shelves filled with literary treasures. Greenbelt 1 and Powerplant Mall are just a short distance away, offering high-end designer boutiques, trendy fashion stores, and gourmet restaurants. With such a diverse range of shopping options, guests at I'M Hotel will be spoiled for choice when it comes to retail therapy.
Luxury at an Affordable Price: I'M Hotel's Average Room Rates Compared to Manila's Average
Experience the epitome of luxury without breaking the bank at I'M Hotel in Manila, Philippines. With an average room rate of just $111, this stunning hotel offers exceptional value for money.
When compared to the average price of a hotel room in Manila, which stands at $57, I'M Hotel truly stands out as a remarkable choice. Despite its affordable rates, I'M Hotel does not compromise on quality or comfort. Each room is thoughtfully designed and meticulously furnished, providing guests with a haven of relaxation and tranquility.
From the moment you step into the lobby, you'll be greeted by an ambiance of elegance and sophistication. The hotel boasts a range of top-notch amenities, including a luxurious spa, a rooftop infinity pool, and multiple dining options that cater to every palate. Whether you're a business traveler or a leisure seeker, I'M Hotel offers an unforgettable experience at a fraction of the price you would expect for such opulence. So why settle for less when you can indulge in luxury without breaking the bank? Book your stay at I'M Hotel today and discover the perfect blend of affordability and extravagance in the heart of Manila.
Fantastic Hotel with Excellent Service
I'M Hotel in Manila, Philippines has received rave reviews from its satisfied guests. With its great location, friendly staff, and top-notch services, it's no wonder that guests are eager to return. The hotel offers a wide range of amenities, including multiple restaurants, ensuring that guests have plenty of dining options. The staff at I'M Hotel are known for their friendliness and accommodating nature, going above and beyond to make guests feel welcome. The hotel's cleanliness is also highly praised, with guests appreciating the well-maintained rooms and common areas. Additionally, the breakfast served at I'M Hotel is delicious and the food quality is outstanding. Overall, guests highly recommend I'M Hotel and are eager to stay here again.
Luxurious Accommodations and Stellar Service at I'M Hotel
With an impressive overall rating of 8.7, I'M Hotel in Manila, Philippines has garnered positive reviews from satisfied customers. Guests have praised the hotel for its luxurious accommodations and stellar service, making it an excellent choice for travelers seeking a memorable stay.
One of the standout features of I'M Hotel is its exceptional value. With a rating of 8.4 for value, guests appreciate the affordable rates without compromising on quality. The hotel offers a range of well-appointed rooms and suites, each thoughtfully designed with modern amenities and stylish decor. From spacious layouts to comfortable beds, guests can expect a comfortable and relaxing environment during their stay.
Furthermore, I'M Hotel boasts impressive facilities that have earned it an impressive rating of 8.7. Guests have access to a state-of-the-art fitness center, perfect for those looking to stay active during their trip. The hotel also features a stunning rooftop infinity pool, offering breathtaking views of the city skyline. Additionally, guests can indulge in a pampering session at the hotel's renowned spa, providing a tranquil oasis amidst the bustling city.
Another aspect that sets I'M Hotel apart is its commitment to cleanliness, with a rating of 9.0. Guests have consistently praised the hotel's immaculate rooms and public areas, ensuring a hygienic and comfortable stay. The dedicated housekeeping staff goes above and beyond to maintain the highest standards of cleanliness, ensuring that guests feel at ease throughout their stay.
In terms of location, I'M Hotel receives a rating of 8.8, making it an ideal choice for both business and leisure travelers. Situated in the heart of Manila, guests have easy access to popular attractions, shopping centers, and dining options. The hotel's convenient location allows guests to explore the vibrant city with ease, while also providing a peaceful retreat after a day of sightseeing.
Lastly, the staff performance at I'M Hotel has been consistently praised by guests, earning a rating of 8.7. The friendly and attentive staff members go above and beyond to ensure that guests have a memorable and enjoyable stay. From the warm welcome at check-in to prompt assistance throughout the stay, the staff's dedication to providing exceptional service is evident.
Overall, I'M Hotel offers a luxurious and unforgettable experience for its guests. With its exceptional value, impressive facilities, commitment to cleanliness, convenient location, and stellar staff performance, it is no wonder that this hotel has received such positive customer reviews.
Excellent8.7
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Located in heart of Manila
Free Wi-Fi in all rooms!
Hot tub
"매우 좋은 호텔" translates to "very good hotel" in English.”
This is the accommodation where I stayed for two days on vacation. All the staff are friendly. The interior is very clean, there is a high-speed elevator, and a breakfast buffet that changes its menu every day. There is a beautiful swimming pool, and it is located in Makati, which is a safe environment. There is also a free shuttle service, so it is good to use it well. I highly recommend experiencing the rooftop bar, which is the biggest advantage. I also recommend trying the onsen spa. The quality of the onsen spa massage is very high. The shower pressure in the bathroom is very strong, so you can enjoy a pleasant shower. However, the one-day deposit is somewhat high at 3,000 pesos. It is 6,000 pesos for a two-night, three-day stay. You will get it back when you check out, but I recommend exchanging enough money before you go. The most important advantage is that the bed is very comfortable. It seems to be a great place to get a good night's sleep. I want to use it again next time.
Worth to visit again”
Decided to stay here for my birthday chose their prestige room. The place is definitely worth the money, and you will really enjoy and be relax here. Staffs are nice and accommodating. Place is clean and love the vibe as well. The hotel itself os also very accessible if you want to go to the mall or visit other places. Better to book here for more days so that you can really maximize their other amenities. Foods at Common Good are delicious, might be pricey but the serving is large. If you don't want to go outside or be hassles because of traffic, their Antidote bar is also a good one. My booking includes access to their Onsen, Steam and Sauna but I still booked a massaged service. Unfortunately, for the massaged service I wasn't satisfied and my back even hurts. There was an instruction from me like what area to focus on, no stretching, medium massage only and no back massage because of my scoliosis but all instructions were not followed and instead the therapist did the whole opposite of what I instructed them. Overall, will still go back but will no longer avail their massage service
Poor Management Poor Services”
Booked for three nights traveling with my wife. We usually stay next door at city garden but needed to extend our stay and they are already fully booked so we tried this hotel. We needed help to get our luggage but they refused to help, nobody from this hotel helped us with our luggage. City gardens manager helped us move our luggage personally as we joked about showing IM Hotel why CITY GARDEN GRAND is still above them in terms of hospitality. Downside of this hotel is they have limited food during their breakfast buffet and they don't refill as early as 10:30 AM but still accepts guests who are paying in full amount till 11:00 AM. Alot of the guests were asking for refills, they did cook bacon for us when we asked, there's really not much choice of food left at the counter at that point. It is also extremely difficult to get services by the pool, the bar is close and you literally have to beg to be served as there are no restaurant staff ready to get your order, they mostly stand on a corner near the entrance. When you are in the pool you want refreshments and snacks. Anyway, in fairness, we loved our room and as we expected it to be. Clean and spacious. Bed was comfortable too. Location is perfect for our stay. Not sure if we are coming back to this hotel, my wife was just curious about their pool and this stay satisfied that curiousity already.
Best Hotel in Makati, Manila”
"I had an incredible stay at I'M Hotel in Manila! The location was perfect, making it easy to explore the city. The room was spacious, beautifully designed, and exceptionally comfortable. The pool was simply stunning – the perfect place to relax and unwind. The customer service was outstanding; every staff member went out of their way to ensure we had a fantastic experience. The buffet breakfast was another highlight, with a wide variety of delicious options to start the day. I can't recommend this hotel enough and will definitely stay here again on my next visit to Manila!"
Comfortable Stay and Onsen Access, but Maintenance Disrupted My Morning”
I stayed at I’m Hotel for one night. The hotel is quite new with great facilities, and the access to the Onsen is definitely a highlight. However, since it’s located on the 2nd floor and close to the street, it wasn’t very quiet due to the constant traffic noise. The room itself was nice — the bed and pillows were comfortable, and the TV was a smart TV. But I was surprised to find there was no hair dryer in the room. One downside was the loud maintenance work next door around 8-9 AM, which interrupted my morning relaxation. I had to call the front desk to ask them to stop. While I understand that maintenance is necessary, it would’ve been better if they didn’t assign rooms next to active work areas to guests.