Travelling to Philippines? Read all updated requirements before you book.
Hotel Dominique
Deluxe , Hotel Dominique in Tagaytay
Interior view, Hotel Dominique in Tagaytay
Interior view, Hotel Dominique in Tagaytay
Swimming pool, Hotel Dominique in Tagaytay
Swimming pool, Hotel Dominique in Tagaytay
Fitness center, Hotel Dominique in Tagaytay

Removed from saved list

7.1

Very good

217 reviews

217 reviews

Housekeeping6
Food & Dining2
Breakfast2
See map
See map

7.7

Very good

Location rating score

Very good location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Andres Gym
70 m
Peoples Park In The Sky
270 m
PureGold Jr
360 m
Fruit stands
380 m
Super Metro Supermarket
430 m
Popular landmarks
Museo Orlina Museum
2.2 km
Sky Ranch Tagaytay
3.7 km
Tagaytay Picnic Grove
4.1 km
Ayala Malls Serin
4.2 km
Taal Lake
4.6 km
Closest landmarks
TMC Parking
390 m
Fora Basement Parking
430 m
The Generic Pharmacy
450 m
Tagaytay Hospital Systems Incorporated
510 m
Tagaytay Medical Center
530 m

Hotel Dominique

Km.55 Aguinaldo Hi-way, Tagaytay City Proper, Tagaytay, Philippines - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tagaytay City Proper, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taal Lake. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

250 meters to public transportation

Front desk [24-hour]

Inside city center

540 meters to Summit Ridge Promenade

Free Wi-Fi in all rooms!

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Tagaytay every 5 minutes on Agoda.com
Value for money7.0
Distance to city center0.5 km
Location rating7.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport44.0 km

Rooms available at Hotel Dominique

Cabana
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
Enter dates to see prices
Superior
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What types of entertainment are available at Hotel Dominique?

    Hotel Dominique presents numerous entertainment facilities such as games room, billiards, and karaoke to keep you busy and entertained throughout your stay here.

    Does Hotel Dominique have a fitness center?

    Absolutely! Hotel Dominique offers fitness center that is ideally located on site, catering to your active needs to stay healthy while on holiday retreat. For more details, please contact the property for more information.

    What types of facilities are available for children at Hotel Dominique?

    While on a trip with your family members, your kids can also enjoy the fun in sports and recreation facilities offered at Hotel Dominique such as kids pool.

    What are the property's policies for children's bedding at Hotel Dominique?

    Hotel Dominique's policy pertaining to children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Hotel Dominique have?

    Hotel Dominique has a total of 58 rooms.

    What is the average rating that past Business travelers' have given to Hotel Dominique?

    Verified business travelers that have stayed at this property have given Hotel Dominique an average rating of 6.7. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Couples' have given to Hotel Dominique?

    Verified couple travelers that have stayed at this property have given Hotel Dominique an average rating of 7.3. You can look up on more descriptive customer critiques, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What is the closest train, metro, or bus station to Hotel Dominique?

    The nearest train, metro, or bus station is Tagaytay Olivarez Plaza Bus Stop, 238.01 m away from Hotel Dominique.

    What people love about Hotel Dominique

    • 9.2

      Exceptional
      Staff 

      "The place was nice, kind staff, good & clean facilities."

      Jennifer

      |

      December 13, 2019

    • 9.2

      Exceptional

      "A good place to stay and relax when you go to Tagaytay!"

      Jennifer

      |

      December 13, 2019

    Property ranking|Compared to 1,034 Tagaytay properties
    See all rankings
    Room comfort score
    6.9/10
    Room size
    26 sqm.
    Location score
    7.7/10
    Service score
    7.3/10
    Better than
    95
    %
    of Tagaytay properties
    Bigger than
    93
    %
    of Tagaytay properties
    Better than
    78
    %
    of Tagaytay properties
    Better than
    77
    %
    of Tagaytay properties
    Overall rating:

    7.1

    Very good
    217 reviews
    Cleanliness
    7.0
    Facilities
    6.6
    Location
    7.7
    Read all reviews >
    More about Hotel Dominique

    More about Hotel Dominique

    Experience Comfort and Convenience at Hotel Dominique in Tagaytay, Philippines

    Hotel Dominique in Tagaytay, Philippines offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop, bar, restaurant, and room service for guests to enjoy delicious meals and drinks. Safety deposit boxes, air conditioning, daily newspaper, television, balcony/terrace, satellite/cable TV, and refrigerator are available in all rooms. For those who want to relax and unwind, the hotel offers massage, fitness center, spa, and outdoor pool. Guests can also stay connected with free Wi-Fi in all rooms and public areas. Other amenities include laundry service, shuttle service, car park, designated smoking area, games room, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, and car park free of charge.

    Room Types at Hotel Dominique

    Hotel Dominique in Tagaytay, Philippines offers a range of comfortable and stylish room types to suit every traveler's needs. Guests can choose from the spacious Cabana room, which features either two single beds or one queen bed and measures 40 square meters. Those looking for a cozy stay can opt for the Deluxe room, which has two single beds or one queen bed and measures 22 square meters. For a more compact yet comfortable option, the Superior room offers two single beds or one queen bed and measures 15 square meters.

    Discover the Best of Tagaytay at Hotel Dominique

    Hotel Dominique's prime location offers easy access to some of the most popular attractions in Tagaytay. Take a stroll along the scenic Taal Lake or enjoy a fun-filled day at Sky Ranch Tagaytay. Art enthusiasts will appreciate the nearby Museo Orlina Museum, while those looking for a unique experience can visit Puzzle Mansion Bed & Breakfast, home to the world's largest collection of jigsaw puzzles. Our Lady of Manaoag at Tierra de Maria is also a must-visit for its stunning architecture and serene surroundings. For those who love nature, Tagaytay Picnic Grove and People's Park in the Sky offer breathtaking views and picturesque landscapes. Shopaholics can indulge in retail therapy at Ayala Malls Serin and Summit Ridge Promenade, while foodies can sample local delicacies at Mahogany Market. With so much to explore, Hotel Dominique is the perfect base for your Tagaytay adventure.

    Cozy and Comfortable Rooms, Great Location, and Friendly Staff

    Hotel Dominique in Tagaytay, Philippines is a great place to stay and relax. The hotel offers good and clean facilities, cozy and comfortable rooms, and a decent wifi connection. The location is also great, with accessibility and security that are awesome. Guests have also raved about the hotel's friendly and kind staff. The breakfast is good and the verandah rooms are two thumbs up. It's no wonder why guests keep coming back to this hotel for a pleasant stay, just like this reviewer who booked for the second time and had another great experience.

    A Haven of Exceptional Service and Serenity

    Nestled in the heart of Tagaytay, Hotel Dominique is a haven of exceptional service and serenity. With an overall rating of 7.1, guests have raved about the hotel's prime location, immaculate cleanliness, and friendly staff performance. The hotel's location has scored a remarkable 7.7, allowing guests to enjoy the breathtaking view of the Taal Lake and Volcano. The staff's performance has also been highly praised, with a rating of 7.3, for their warm and welcoming demeanor. The hotel's well-maintained facilities and comfortable accommodations have also contributed to guests' satisfaction. While the food and dining experience may not be the hotel's strongest suit, guests have still enjoyed their stay and found it to be of excellent value, with a rating of 7.0 for overall value. Hotel Dominique is the perfect destination for those seeking a peaceful and relaxing retreat in Tagaytay.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.6

    Most talked about facilities

    Housekeeping

    16 mentions

    Food & Dining

    14 mentions

    Breakfast

    14 mentions

    Swimming Pool

    8 mentions

    Languages spoken
    • English
    • Filipino
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Billiards
    • Fitness center
    • Game room
    • Garden
    • Karaoke
    • Massage
    • Spa
    • Spa/sauna
    • Swimming pool [outdoor]
    Dining, drinking, and snacking
    • Bar
    • Breakfast [free]
    • Coffee shop
    • Restaurants
    • Room service
    Services and conveniences
    • Daily housekeeping
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    • Swimming pool [kids]
    Access
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [free of charge]
    • Shuttle service
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Free instant coffee
    • In-room safe box
    • Mirror
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]

    Location

    Km.55 Aguinaldo Hi-way, Tagaytay City Proper, Tagaytay, Philippines
    Very good
    Location

    7.7

    Airports
    • Ninoy Aquino International Airport (MNL)
      44.0 km
    • Calapan City Airport (CPP)
      81.7 km
    Public transportation
    • Tagaytay Olivarez Plaza Bus Stop
      240 m
    • San Agustin Bus Terminal
      5.6 km
    Hospital or clinic
    • The Generic Pharmacy
      450 m
    Shopping
    • Ayala Malls Serin
      4.2 km
    Convenience store
    • Ministop
      480 m
    Cash withdrawal
    • ATM
      510 m

    What's nearby

    Popular landmarks
    • Summit Ridge Promenade
      550 m
    • Museo Orlina Museum
      2.2 km
    • Sky Ranch Tagaytay
      3.7 km
    • Tagaytay Picnic Grove
      4.1 km
    • Ayala Malls Serin
      4.2 km
    • Taal Lake
      4.6 km
    • Our Lady of Manaoag at Tierra de Maria
      4.9 km
    • Puzzle Mansion Bed & Breakfast
      6.5 km
    • People's Park in the Sky
      7.1 km
    • Taal Volcano
      12.8 km
    Nearby landmarks
    • Andres Gym
      70 m
    • Tagaytay Olivarez Plaza Bus Stop
      240 m
    • Peoples Park In The Sky
      270 m
    • PureGold Jr
      360 m
    • Fruit stands
      380 m
    • TMC Parking
      390 m
    • Super Metro Supermarket
      430 m
    • Fora Basement Parking
      430 m
    • The Generic Pharmacy
      450 m
    • Tagaytay Hospital Systems Incorporated
      510 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center0.5 km
    The property
    • Number of restaurants1
    • Number of rooms 58
    • Room voltage220
    • Year property opened2003

    Reviews of Hotel Dominique from real guests

    Provided by verified guests of Agoda
    7.1
    Cleanliness7.0
    Facilities6.6
    Location7.7
    Room comfort and quality6.9
    Service7.3
    Value for money7.0
    High score for Tagaytay
    Rating
    9+ Exceptional (17)
    8-9 Excellent (22)
    7-8 Very Good (52)
    6-7 Good (35)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (37)
    Jun - Aug (33)
    Sep - Nov (36)
    Dec - Feb (65)

    Show reviews that mention 

    Showing 171 verified guest comments
    12345
    9.0
    Exceptional
    Fritz from Philippines
    Couple
    Stayed 1 night in January 2013

    Good service and good people”

    Good ambiance, security, food, employees

    there are a lot of good things about this place but i'll start first with the cons. there's a swimming pool but it's unusable specially on a january when it's very very cold. our room was on the 4th floor and it was a little tiring to walk to the stairs everytime you have to go somewhere, image those who would be assigned on the 5th flr. there was a construction on-going at the back part of the hotel, and they still assigned people beside the construction, it was a little noisy, but from a hotel, you try to expect to get the relaxation you need. for the good parts, all employees are approachable and willing to help. the hotel is just a few meters from the city proper and there are a lot of public transpo for trips to other places. the room is nice, the bathroom is clean, the whole place is clean, the view was good (although it was at the wrong side of tagaytay), the food was adequate and there are ample facilities. if you ask me if i'd go back? yes! the cons are heavily outweighed by the pros. the bad stuff are mostly small things i can do without.

    Reviewed February 11, 2013

    See room deals

    8.0
    Excellent
    Mark from Canada
    Couple
    Stayed 1 night in September 2014

    Weekend getaway”

    Nice architecture, clean surroundings, relaxing atmosphere.

    At first I was skeptical of Hotel Dominique because of some reviews. However, staying there was a nice experience. The room is quite small and has just enough space. there is of course, an option to get a larger room at a higher price. And this should be considered when booking, seeing as the price difference is only small. I would definitely recommend this place to anyone looking for a cheap getaway. It maynnot be fronting the Taal Lake, but its near all the popular places of Tagaytay anyway. The breakfast, though not great, was pretty good. Plus, there's access to the pool, the gym, and free wifi everywhere - all of these are a big plus.

    Reviewed September 15, 2014

    See room deals

    9.2
    Exceptional
    hjalmar from Philippines
    Couple
    Superior
    Stayed 1 night in January 2017

    Accessibility of the place”

    I liked our stay last weekend with the hotel. It is near to all sweet spots in Tagaytay City. With traffic build up during weekends, the place is suitable because it is proximate to all wonderful places to go to while in the city. The private houses is worth trying also. Since we were just two, we opted for a room only. But its "Casitas" is ideal for family weekend get away.

    Reviewed January 24, 2017

    See room deals

    8.3
    Excellent
    John from United Kingdom
    Couple
    Stayed 1 night in March 2015

    Comfortable and clean”

    Friendly staff, clean rooms and an overall comfortable stay

    Staying for one night only, we arrived and were checked in quickly. The room was lovely, fairly standard but clean and cheerful in a friendly-looking complex. Reception were happy to recommend and direct us to the sky ranch, although we didn't make it so far. If I werepassing through tagaytay again, I would certainly think of hotel dominique to stay again.

    Reviewed April 02, 2015

    See room deals

    8.0
    Excellent
    Cherie from Philippines
    Couple
    Stayed 2 nights in October 2014

    Cool and Really Relaxing”

    Food, Location and Staff

    Our stay at hotel Dominique is ok. Staffs were attentive. I love their Filipino breakfast. Hotel is located near the central so accessible to all places you would want to visit in Tagaytay. The only hassle we've felt is the noise outside can really be heard inside the room. even the banging of the doors is quite annoying and scary. really. On the 3rd floor, only 3 rooms were occupied but we can hear the banging of the door every now and then. it took hours. And it freak outs the hell of me.

    Reviewed October 23, 2014

    See room deals

    8.3
    Excellent
    Melrose from Philippines
    Family with young children
    Stayed 2 nights in March 2013

    Nice hotel that gives good value for money”

    Good customer service, clean, accessibility

    Staff is very customer service oriented. The GM took time to ask us and saw to it that we were comfortable. The Cabana Room is a loft-type cottage that is quite clean and comfortable. It would be better if it has bigger windows and bigger bathrooms. The pool is a bit small so only the kids swam. It is good that the parking space can accommodate our 2 cars because most of the time we were out of the hotel touring Tagaytay. But there are also jeepney rides nearby that can get you where you want. Overall, we had a pleasant stay and got good value for our money. And before we left, the GM took time again to ask us and even recommended local places where we can buy our pasalubong on our way home.

    Reviewed May 05, 2013

    See room deals

    8.3
    Excellent
    Eu from Malaysia
    Solo traveler
    Stayed 1 night in October 2012

    Beautiful hotel”

    Good location

    good location as the hotel is just a few steps away from the tagaytay rotonda and a few minutes drive from tagaytay’s famous view strip where the restaurants, casino and other tourist destinations are. the facade of the hotel may be classic looking but the interior of the hotel gives a comfortable, warm and relaxing feeling to all guests.

    Reviewed November 01, 2012

    See room deals

    10.0
    Exceptional
    Marietta from Philippines
    Couple
    Superior
    Stayed 1 night in October 2016

    Excellent”

    I will highly recommend hotel dominique to my friends because the staff was nice and kind, the place was clean, breakfast everything.. I Had a nice experience staying in the hotel....

    Reviewed October 27, 2016

    See room deals

    7.7
    Very good
    Sharon from Philippines
    Family with young children
    Stayed 1 night in November 2013

    One of the nicest hotels in Tagaytay”

    Location, ambience & friendly staff

    Our stay was generally good, my priority was the location thats why this place was perfect. We always want to hear mass at the Pink Sisters Chapel everytime we go to Tagaytay, the hotel is less than 5 minutes away so its very ideal since the mass starts very early in the morning. The size of the room is just adequate for us three but I think they have bigger rooms that can accomodate bigger groups which are just located on the ground floor. Our room was lon the third floor and I was pregnant at the time so it was a little inconvenient because elavators were not available. Nonetheless, our stay was pleasurable and the swimming pool was a bonus.

    Reviewed August 30, 2014

    See room deals

    9.2
    Exceptional
    Jennifer from Philippines
    Family with teens
    Superior
    Stayed 1 night in January 2017

    Underrated Hotel, value for money”

    The place was nice, kind staff, good & clean facilities. A good place to stay and relax when you go to Tagaytay! :)

    Reviewed December 13, 2019

    See room deals

    7.3
    Very good
    Fatima from Philippines
    Couple
    Stayed 1 night in February 2012

    Nice hotel!”

    Good service

    we had a great overnight stay! nice cozy place! we were upgraded to a superior room because there weren't other rooms available for couples. service was good. staff were very pleasant. concerns were addressed promptly. the breakfast was good. you get to choose between 2 sets. when we visited the souvenir shop was still under construction. we weren't able to swim because the water was too cold since we visited at february. we stayed outdoors most of the time since there are lots of nice views and good places to visit in tagaytay. the room was good although they didn't have a queen size bed available. we just had to move the 2 single beds together. we encountered a problem with the toilet flush but it was addressed promptly. would recommend to friends!

    Reviewed April 29, 2012

    See room deals

    7.3
    Very good
    Maita from Philippines
    Couple
    Stayed 2 nights in February 2015

    Value for money/Generous Food Servings”

    Value for money/ Generous food servings/ Location

    The place was cozy inspired by a Balinese architecture. The hotel is clean and the staff were helpful and friendly..credit to the hotel owner Mrs. Ambat, a role-model indeed. The restaurant is also cozy and they serve generous servings for breakfast. A value for your money. Location is near Tagaytay-Rotonda. Though Hot shower inside the bathroom takes time to function due to its solar system operation. But, over all..it was FINE.

    Reviewed February 10, 2015

    See room deals

    7.7
    Very good
    christine from Philippines
    Couple
    Stayed 1 night in November 2012

    great location. but small rooms”

    ambiance

    our stay at hotel dominique in an over all rated is good. the staffs are nice. they have a very good and relaxing ambiance though the food is not that great. the rooms are small. you cant bring outside food. there's a corkage.

    Reviewed November 28, 2012

    See room deals

    6.0
    catherine from Philippines
    Couple
    Stayed 1 night in August 2014

    Cute Hotel along Aguinaldo Hway”

    Very near Pink Sisters Convent, with fuit stands and pasalubong stores in front, the hotel Casitas are very nice!

    Our stay proved to be relaxing at the hotel, but not outstanding. Amenities are basic, the hotel pool though, is very small. We have stayed at the other resort hotels in Tagaytay and they offer more activities that are free of charge. Hotel Dominique charges a lot for their videoke facility. Also, the food servings are a bit small for the breakfast.

    Reviewed April 10, 2015

    See room deals

    8.4
    Excellent
    April from Philippines
    Couple
    Stayed 1 night in February 2015

    My 2cents”

    The Good: Hotel is along the highway Great Hotel Facade in front Food was tasty Courteous staff Walking distance to Rotonda The bad: The lighting inside the hotel proper was just BAD, almost frightening to take a walk once night comes in.. Will we come back again? Yes! But hopefully they can improve the lighting inside.

    Reviewed January 03, 2017

    See room deals

    6.7
    Good
    Moses from Philippines
    Group
    Stayed 1 night in December 2014

    good value hotel in Tagaytay”

    good value, central location

    Stay at the hotel was a pleasant one. Good value considering the price. Some things to improve: cabana rooms are quite dim at night due to lack of room lights, front desk gets extremely busy at times which leads to requests not being fulfilled or calls being unanswered. Still, all in all, a good value stay in Tagaytay

    Reviewed December 15, 2014

    See room deals

    10.0
    Exceptional
    Arby from Philippines
    Couple
    Stayed 1 night in October 2012

    Mini Village Hotel”

    friendly staff, nice amenities, accessible to rotunda

    Hotel staff are friendly and promptly responded to all our inquiries,Superior room is small but nice sleek and clean, hotel are easy to find since it's along the highway,wi-fi connection didn't reach our room only in their receiving area, food are nice even the complimentary breakfast you get to choose between 2 sets. feel free to stroll around the hotel vicinity it's like a mini-village inside because of swiss-chalet type casitas.

    Reviewed October 22, 2012

    See room deals

    7.0
    Very good
    Hedvika from Czech Republic
    Couple
    Stayed 1 night in March 2015

    Adequate”

    Good location just a few hundred meters from the Rotonda, swimming pool available, complimentary breakfast (basket of various types of freshly baked bread is the best!)

    We stayed in Dominique hotel for three days in March 2015. The room was quite small (just a tiny bit bigger then the double bed), one day the room lacked cleaning, the toilet lid was loose, hot water only worked time to time. On the other hand we appreciated the competent staff at the front desk and the convenient location of the hotel.

    Reviewed March 26, 2015

    See room deals

    5.6
    Cindy from Philippines
    Family with young children
    Superior
    Stayed 1 night in February 2018

    Never again”

    - Room is so small. It fits exactly 2 single beds. - Bathroom looks old and dirty and smells bad as well. - When we went out for dinner, we asked the guard to reserve our parking slot (for they don’t have a lot), but when we returned, somebody was already on our space. Ended up parking in the driveway. - Ordered Hot Choco for breakfast, was served with Brewed Coffee - Plated breakfasts took 15 minutes. The server had mistakenly served ours to another table and was corrected by the other guests. Nothing special, they tasted ok. - We were told our additional order of burger was unavailable 15 mins later!! - During checkout, I was given 1000 by the receptionist for my security deposit on the key card. Minutes later, she called me on the phone telling me to go back to the hotel as she’s supposed to return only 500!! When I checked out, I didn’t care to check the docs I was signing, because I have with me my toddler. I totally forgot about the deposit and couldn’t remember how much I shelled out when I checked in. But really?? To ask us to come back even if we said we’re already at Rotonda? Cant you send someone to meet us? You were insisting even after we suggested to deposit it to your bank account instead! Poor customer service! We’ve been to a lot of hotels in Tagaytay and this was not even the cheapest, but this is our worst experience by far!! We didn’t feel any hospitality from all of the staff, except with the guy who helped us check in. They lack customer service and interaction skills and worse, malasakit to their guests! We are never coming back!! Any good? Decent wifi connection.

    Reviewed February 17, 2018

    See room deals

    8.0
    Excellent
    JEFFERSON from Philippines
    Group
    Deluxe
    Stayed 1 night in December 2016

    Nice location, value for money”

    Value for money, been going back here everytime in Tagaytay

    Reviewed December 26, 2016

    See room deals

    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss