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Grand Central Hotel Shanghai
Courtyard Room - Guestroom, Grand Central Hotel Shanghai in Shanghai
a large building with a lot of windows, Grand Central Hotel Shanghai in Shanghai
a large room filled with lots of tables and chairs, Grand Central Hotel Shanghai in Shanghai
Lobby, Grand Central Hotel Shanghai in Shanghai
Interior view, Grand Central Hotel Shanghai in Shanghai
Interior view, Grand Central Hotel Shanghai in Shanghai

Removed from saved list

8.8

Excellent

4,553 reviews

4,553 reviews

Housekeeping59
Shops18
Breakfast12
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Shanghai Antique & Curio Store
60 m
Banyan Tree Day Spa
120 m
Nanjing Lu (Nanjing Road)
150 m
The Shanghai Landmark Building
160 m
Zhidi Plaza
170 m
Popular landmarks
Shanghai Museum (Shanghai Bowuguan)
930 m
Yu Garden (Yuyuan)
950 m
The Bund (Wai Tan)
1.1 km
Former French Concession
1.6 km
Oriental Pearl Tower
1.8 km
Closest landmarks
No 1 Pharmacy
170 m
Pidemco Tower
190 m
m1nt Club
230 m
Shanghai Culture Commercial Building Mall
230 m
Ren Ji Hospital Shanghai (Puxi Area)
240 m
2022

Grand Central Hotel Shanghai

No 505, Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China, 200001 - See map
Highlights

Sparkling clean

Located in heart of Shanghai

Check-in [24-hour]

Airport transfer

Excellent breakfast

Announcements by hotel (3)
Due to COVID-19 circumstances, guests who self-quarantine for 7 days should contact the property before create the booking.
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

9 travelers have booked today.

Value for money8.7
Distance to city center0.5KM
Location rating9.5
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport14.8 km

Rooms available at Grand Central Hotel Shanghai

Excellent
Room comfort & quality

9

Executive Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Winter Package - Business Suite
...
  • Room size: 80 m²/861 ft²
  • Shower and bathtub
Enter dates to see prices
Superior Double Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
Enter dates to see prices
Business Suite
...
  • Room size: 80 m²/861 ft²
  • Shower and bathtub
Enter dates to see prices
Executive Twin Bed
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Winter Package - Deluxe Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Queen Bed
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Business Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Central Hotel Shanghai have a fitness center?

Absolutely! Grand Central Hotel Shanghai offers free fitness center that is suitably located on site, catering to your active needs to stay fit while on vacation. For more details, please contact the property for more information.

Does Grand Central Hotel Shanghai provide laundry services?

Yes! Grand Central Hotel Shanghai features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Are there ATM on-site at Grand Central Hotel Shanghai?

Absolutely! The benefits of staying at Grand Central Hotel Shanghai include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

What are the property's policies for children's bedding at Grand Central Hotel Shanghai?

Grand Central Hotel Shanghai's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Grand Central Hotel Shanghai have?

Grand Central Hotel Shanghai has a total of 353 rooms.

What was the average room rate for Grand Central Hotel Shanghai been in the past month?

The average room rate for Grand Central Hotel Shanghai in the past month is 1203.92 CNY, compared to city's average of 746.1 CNY.

What do local travelers think about Grand Central Hotel Shanghai?

Verified local travelers that have stayed at this property have given Grand Central Hotel Shanghai an average rating of 9.0. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

What is the closest train, metro, or bus station to Grand Central Hotel Shanghai?

The nearest train, metro, or bus station is Nenjiang Road Metro Station, 10000.18 m away from Grand Central Hotel Shanghai.

What restaurants are in close proximty of Grand Central Hotel Shanghai?

Grand Central Hotel Shanghai’s local neighborhood is People Square and South Bund Huangpu which comprises of popular restaurants such as Epices & Foie Gras, M1NT, and M on the Bund Restaurant.

What is the closest airport to Grand Central Hotel Shanghai?

The nearest airport to Grand Central Hotel Shanghai is Suzhou Guangfu Airport, 103.0 km away.

See map

Explore the neighborhood

What people love about Grand Central Hotel Shanghai

  • 10

    Exceptional
    Cleanliness

    "The cleanliness of the room was exceptional, and the cleaners were extremely friendly and responsible."

    Liang

    |

    April 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Safe and clean"

    peng

    |

    May 18, 2021

  • 7.6

    Very good
    Location

    "Nice rooms and great location"

    Jacob

    |

    July 21, 2021

Property ranking|Compared to 786 Shanghai properties
See all rankings
Location score
9.5/10
Room comfort score
9/10
Cleanliness score
9.1/10
Value for money score
8.7/10
Better than
98
%
of Shanghai properties
Better than
98
%
of Shanghai properties
Better than
96
%
of Shanghai properties
Better than
94
%
of Shanghai properties
Overall rating:

8.8

Excellent
4,553 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.5
Read all reviews >
What travelers say they love:
The room look nice especially the bathroom.
Ooi from Malaysia
Group
More about Grand Central Hotel Shanghai

More about Grand Central Hotel Shanghai

Grand Central Hotel Shanghai

You'll love the exceptional convenience during your stay at Grand Central Hotel Shanghai, located right in the heart of the city center, with an easy access to everything in Shanghai. Variety is the spice of life. Grand Central Hotel Shanghai offers an abundance of choices in activities, with its location just 1.0 km from the The Bund (Wai Tan).
Take advantage of a wealth of unrivaled services and amenities at Grand Central Hotel Shanghai. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Shanghai can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Central Hotel Shanghai.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Grand Central Hotel Shanghai offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Central Hotel Shanghai, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Grand Central Hotel Shanghai. Warm up at the end of the day with a visit to the massage. The many offerings at Grand Central Hotel Shanghai ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside Grand Central Hotel Shanghai and explore Shanghai during your stay. You're sure to want to visit Oriental Pearl Tower located 1.8 km away, among the most sought-after photographs for anyone visiting Shanghai. Learn about the city's art history with a day at Shanghai Museum (Shanghai Bowuguan) located 920 m away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

107 mentions

Breakfast

41 mentions

Internet

34 mentions

Food & Dining

31 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • High floor
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Towels
  • Umbrella
  • Wake-up service

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

No 505, Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China, 200001
Exceptional
Location

9.5

Airports
  • Shanghai Hongqiao International Airport (SHA)
    14.8 km 33 min drive
  • Shanghai Pudong International Airport (PVG)
    32.7 km 51 min drive
Public transportation
  • East Nanjing Road Metro Station
    460 m
  • Yuyuan Garden Metro Station
    550 m
Hospital or clinic
  • No 1 Pharmacy
    170 m
Shopping
  • South Bund Soft Spinning Material Market
    3.2 km
Convenience store
  • Alldays
    880 m 5 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Nanjing Lu (Nanjing Road)
    150 m
  • Shanghai Museum (Shanghai Bowuguan)
    930 m
  • Yu Garden (Yuyuan)
    950 m
  • The Bund (Wai Tan)
    1.1 km
  • Former French Concession
    1.6 km
  • Oriental Pearl Tower
    1.8 km
  • Shanghai Tower
    2.3 km
  • Shanghai World Financial Center
    2.5 km
  • Shanghai Disneyland
    20.1 km
  • Zhujiajiao Ancient Town
    42.8 km
Nearby landmarks
  • Shanghai Antique & Curio Store
    60 m
  • Banyan Tree Day Spa
    120 m
  • Nanjing Lu (Nanjing Road)
    150 m
  • The Shanghai Landmark Building
    160 m
  • No 1 Pharmacy
    170 m
  • Zhidi Plaza
    170 m
  • Pidemco Tower
    190 m
  • Shaowansheng Food Stores Nanjing East Road
    190 m
  • Contrasts Gallery
    210 m
  • Shanghai fine arts supplies Store
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept any bookings for a wedding and rooms cannot be used for any wedding preparations.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5KM
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)182 CNY
The property
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants2
  • Number of rooms 353
  • Room voltage220
  • Most recent renovation2012

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Anyone who has traveled to or lived in South Korea, Italy, Iran, Japan or other countries in the 14 days before entering Shanghai shall be under home or intensive quarantine health observation, that is, shall be under quarantine for 14 days.

Full price breakfast fee for children higher than 1.4 meters. Half price for children under 1.4 meters.

Guests under 18 years old must be accompanied with an adult to check in.

Due to COVID-19 circumstances, guests who self-quarantine for 7 days should contact the property before create the booking.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Please contact the hotel to make reservations.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

According to the notice of the epidemic prevention department, during the epidemic prevention period, all personnel need to check in the hotel with a green code. The epidemic reception policy is affected by changes in the epidemic situation in various places. Please confirm the reception policy with the hotel before placing an order, so as not to affect your stay.

Guests returning to China from abroad must provide a 5+3-day quarantine release certificate before they can stay in the hotel.

Reviews of Grand Central Hotel Shanghai from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location9.5
Room comfort and quality9.0
Service8.6
Value for money8.7
High score for Shanghai
Rating
9+ Exceptional (1,022)
8-9 Excellent (509)
7-8 Very Good (313)
6-7 Good (66)
<6 Below Expectation (83)
Time of the year
Mar - May (468)
Jun - Aug (395)
Sep - Nov (659)
Dec - Feb (471)

Show reviews that mention 

Showing 1,993 verified guest comments
12345
10.0
Exceptional
Huijing from Canada
Group
Deluxe Twin Bed
Stayed 1 night in December 2019

Great facility with spacious room”

The location was perfect to wander around, two minute walk from the Nanjing Road and 15 minutes walk to the Bund (just go all the way on Jiujiang Road make no turn). We loved the swimming pool quite cozy, room was spacious and clean. Good facility! Staff are nice in general. The only negative thing was the Dinner buffet on GF, it costs CAD $80 per person and the choice was really quite limited. If you are not a big fan of crab you definitely shall avoid it...

Reviewed January 15, 2020

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尊敬的宾客:您好!感谢您的入住!感谢您对酒店的肯定!酒店坐落于繁华的市中心,地处交通主干道,地铁近在咫尺,交通便利,距人民广场和外滩步行仅15分钟左右。再次感谢您的好评,期待您的再次入住。

Responded February 14, 2022
Grand Central Hotel Shanghai
10.0
Exceptional
YONGJUN from China
Business traveler
Deluxe Queen Bed
Stayed 1 night in November 2020

Classic in City ”

It seemed to be historic, for the decorations are quite continental style. Food are good, like the buffet and pastries in breakfast. Location is awesome, close to traffic (subway), direct to the airport line and right next to Nanjing Road.

Reviewed November 24, 2020

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尊敬的宾客:您好!感谢您的入住!感谢您对酒店的肯定!酒店坐落于繁华的市中心,地处交通主干道,地铁近在咫尺,交通便利,距人民广场和外滩步行仅15分钟左右。再次感谢您的好评,期待您的再次入住。

Responded February 14, 2022
Grand Central Hotel Shanghai
10.0
Exceptional
KAMLESH from Canada
Group
Deluxe Twin Bed
Stayed 2 nights in November 2019

Excellent hotel and location! ”

Amazing room and extremely spacious! Great location! Just a couple minutes walk to the subway and to the walking street! Loved the room and hotel!

Reviewed January 06, 2020

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尊敬的宾客:您好!感谢您的入住,并对此次的入住感到满意。酒店位于这座繁华城市的中心区域。各种热门餐厅、百货商厦和旅游景点遍布酒店周围。同时我们也衷心希望在不久的将来能再次为您服务并给您带来更难忘的入住体验!

Responded February 14, 2022
Grand Central Hotel Shanghai
10.0
Exceptional
Lee from China
Family with young children
Executive Queen Bed
Stayed 4 nights in December 2020

Great choice”

We we’re so please with our choice - great location and staff / service is fantastic!

Reviewed December 20, 2020

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尊敬的宾客:您好!感谢您的入住,并对此次的入住感到满意。酒店位于这座繁华城市的中心区域。各种热门餐厅、百货商厦和旅游景点遍布酒店周围。同时我们也衷心希望在不久的将来能再次为您服务并给您带来更难忘的入住体验!

Responded February 14, 2022
Grand Central Hotel Shanghai
10.0
Exceptional
peng from China
Couple
Courtyard Room
Stayed 1 night in May 2021

nice”

safe and clean

Reviewed May 18, 2021

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尊敬的贵宾:您好!非常感谢您给予的好评。我们旨在为客人提供舒适愉悦的入住体验,从始至终为您提供帮助。期待和您的下次见面!祝一切顺利!

Responded February 14, 2022
Grand Central Hotel Shanghai
9.2
Exceptional
Lisa
Couple
Deluxe Queen Bed
Stayed 1 night in January 2020

Exceptional”

The location is excellent just 3 minutes away from the metro station and also the shopping street. The room is spacious and clean and looks much better in real compared to the photos displayed. Enjoyed my stay at this hotel

Reviewed January 18, 2020

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尊敬的宾客:您好!感谢您对酒店一如既往的支持,您对酒店的积极评价使我们深受鼓舞,我们会以此为动力做到更好,衷心期待您的再次入住!

Responded February 14, 2022
Grand Central Hotel Shanghai
8.4
Excellent
Gail from Singapore
Business traveler
Deluxe Queen Bed
Stayed 5 nights in December 2019

convenient and comfy”

had a nice stay at this hotel. booked it due to convenient proximity to the office. the hotel room was completely comfortable, well done and spacious. would be happy to return on another biz trip.

Reviewed May 26, 2021

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尊敬的宾客:您好!感谢您的入住并给予肯定,在不同档期酒店有很多优惠活动,希望您能一直关注并给予支持,期待您的再次光临。

Responded February 14, 2022
Grand Central Hotel Shanghai
8.8
Excellent
Ken from Hong Kong SAR, China
Family with teens
Deluxe Room
Stayed 2 nights in December 2019

Location! Location! Location!”

You can’t beat its location! Everything to buy or eat is within a short walking distance. The staff are fluent in English and very professional.

Reviewed January 01, 2020

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尊敬的宾客:您好!感谢您的入住并给予肯定,在不同档期酒店有很多优惠活动,希望您能一直关注并给予支持,期待您的再次光临。

Responded February 14, 2022
Grand Central Hotel Shanghai
8.4
Excellent
Wei from Singapore
Business traveler
Deluxe Queen Bed
Stayed 2 nights in January 2020

Excellent Location, right next to Nanjing East Road”

Location is good, with subway within a 3min walk, and links direct to both airports. Toilet is more grand than the room itself and room looks slightly old but in overall, it is a cosy hotel to stay in.

Reviewed January 20, 2020

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尊敬的宾客:您好!来自酒店全体员工的诚挚问候!非常感谢您选择我们酒店作为在上海的下榻所在,并与我们反馈本次的入住体验。感谢您的好评,您的鼓励将是我们进步的动力,我们一定会更加努力,为您及更多的客人提供完美的入住体验。我们十分期待和您的下次见面!祝一切顺利!

Responded February 14, 2022
Grand Central Hotel Shanghai
8.0
Excellent
Tony from Indonesia
Family with young children
Deluxe Twin Bed
Stayed 3 nights in December 2019

Good location”

Best location to explore east nanjing road and big room and big size bed for our family with two children

Reviewed January 06, 2020

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尊敬的宾客:您好!感谢您的入住!感谢您对酒店的肯定!酒店坐落于繁华的市中心,地处交通主干道,地铁近在咫尺,交通便利,距人民广场和外滩步行仅15分钟左右。再次感谢您的好评,期待您的再次入住。

Responded February 14, 2022
Grand Central Hotel Shanghai
7.6
Very good
Jacob from Israel
Family with teens
Deluxe Queen Bed
Stayed 3 nights in October 2019

Great location”

Nice rooms and great location

Reviewed July 22, 2021

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尊敬的宾客:您好!感谢您的入住并得到您的认可,很荣幸能为您提供国际化标准的设施和服务我们衷心地期待在不久的将来再次为您提供服务!

Responded February 14, 2022
Grand Central Hotel Shanghai
8.7
Excellent
Thomas from United States
Solo traveler
Stayed 2 nights in September 2014

Top-Notch Accommodations in a Perfect Location”

Proximity to Nanjing Road, Metro, The Bund, and Pudong, and Restaurants

I stayed here for two nights for a casual weekend junket in Shanghai. While not the cheapest option, the Grand Central was great value for the money. Its location a block off the Nanjing Road pedestrian plaza, and within easy walking distance to People's Square, The Bund, and the subway puts hundreds of dining and entertaining options within easy reach. The hotel facilities itself are pleasing and comfortable. From the tastefully decorated highbrow lobby to the room itself, the Grand Central is clean, modern, updated, safe, and secure. Love the roomy glass shower stall with the gold-plated showerhead and accompanying hot tub. In-room safe has a 6-digit digital combo that you choose yourself, which always gives me peace of mind that my valuables are secure. My only disappointments: The view from the room, while not terrible, was uninspiring. I also asked for a king bed, but got a twin room instead. The desk informed me me that a king bed would be an extra CNY 600, which was disappointing. Overall, a favorable experience. The hotel delivered in a way that met or exceeded most of my expectations.

Reviewed September 16, 2014

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9.7
Exceptional
Lutz from Germany
Couple
Stayed 3 nights in January 2012

Perfectly settled in the centre ”

amazing bed, maximum comfort, nice entrée

the hotel's location on century square and near the nanjing east road is just perfect. you can walk easily to people's park, the city temple or to the bund - but you don't need to. the welcome at this hotel was absolutely spectacular. in addition to the doorman who opened the car door and the page who took care of the luggage four other hotel staffs took a bow in the door ... - that the guest on his way to the front desk needs to cross the central located dining area contrasts the ebullient first impression a little. but the booked suite did let this waltz fade into the background. very dignified, very well designed, tasteful details, a stylish bathroom, plenty of space, great views, a fantastic bed - all at its finest. also nice, the little regards of the house, local delicacies, fruits and sweets – besides this the housekeeping here was simply outstanding. above all, the bed was dreamlike in its literal sense: i’ve rarely ever slept as comfortable as in the grand central - and more one couldn’t really expect in this regard from any hotel. if you want to find one flaw, then maybe in connection with the breakfast, which in terms of quality and selection oddly revealed clear shortcomings. but to make a big affair out of this would mean complaining at the highest level. the rooms were great, the sleep was as good as it can be – most unlikely that i would choose another place to stay in case of returning to this city.

Reviewed February 25, 2012

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10.0
Exceptional
Debra from Australia
Couple
Stayed 2 nights in August 2012

Very Grand Hotel”

Large Rooms (deluxe), best location

We stayed 2 nights at the Grand Central Hotel Shanghai, we loved the hotel,we walked into our room and wow! it was just beautiful everything about the room was grand, and in the evening when they did the turn down service they left us beautiful chocolates and slippers by the bed (made us feel very special).The staff are very polite and professional. The location was the best, just 1min walk to Nanjing Road, about 15min walk to the Bund, lots of cafes and eaterys around the hotel area. Would recomend this hotel to anyone going to Shanghai.

Reviewed September 06, 2012

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9.3
Exceptional
lia from United Kingdom
Couple
Stayed 2 nights in May 2012

fantastic hotel in a great location”

plush hotel rooms, great location

we loved our stay at the Grand Central. The rooms are fantastic - beautifully decorated in old colonial style but also mixed with all the mod cons. The hotel is real luxury and for the price is it an absolute steal. The hotel's location is also perfect. It's a 5 minute walk to People's Square and the Metro, a 5 minute walk to the Bund and a minute from all the shops and stores. The pool and gym are also great. My only gripe is the staff at the front desk tried to charge us $150 for an early check in, which I thought was crazy. We only wanted to check in 2 hours early and there were lots of available rooms. I understand that you can't check in into a hotel if there are no rooms available, but if there are I don't think you should be charged for 2 hours. Anyways, apart from that, I highly recommend this hotel.

Reviewed May 16, 2012

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8.3
Excellent
Christopher from United Kingdom
Couple
Stayed 2 nights in November 2011

Quality hotel in great location”

Quality, helpful staff, very convenient for central Shanghai

Quality, modern hotel with good facilities. It is located one street away from the East Nanjing Road, about 250 m from E Nanjing Road metro station and easy walking distance to popular sights such as the Bund, Peoples' Square and the Shanghai Museum. We had visited Shangahi before so I chose this hotel for it's location and was not disappointed. We had arrived at HongQiao airport late at nigh so stayed overnight near to the airport, then got the metro to E Nanjing Road station (about 30 min and inexpensive) and had an easy flat walk to the hotel despite bulky luggage. The staff were friendly and helpful and we were happy to use the reasonable size indoor swimming pool. We were offered a reasonbly priced upgrade to a large comfortable room on the Executive Floor, which included a good buffet breakfast. The staff were helpful in organising a taxi to Pudong airport. I would stay here again if I need an hotel in central Shanghai.

Reviewed November 17, 2011

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10.0
Exceptional
Khurram from Australia
Couple
Stayed 4 nights in November 2012

Great Hotel With Great Service, Excellent Location”

English Speaking Staff, Great Location, Great Food

How can express my feelings of my short trip to tbis beautiful country and its commercial hub Shanghai. My stay in Grand Central Hotel was excellent, room was all what they advertised, beautiful and exquisite. However, the tv channels were not clear coming on the tv of my room and the most important complain I have is that they charged me for early arrival 790 RNM as I arrived at the hotel at 8 am instead of 12 pm. Even though I booked it for the whole 4 days but they insisted that you arrived early and have to pay, which I did eventually and reluctantly. After this minor glitch at the start I never had any complains whatsoever. A beautiful place to stay which is so close to nanjing road where you can literally spend fews days just checking out shops. I loved the place and would love to go there again. My stay in Grand Central Hotel will always be with me as a pleasent memory.

Reviewed November 16, 2012

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9.7
Exceptional
Adrian from United States
Solo traveler
Stayed 3 nights in October 2013

Great Location, Great Hotel, Great Staff & Service”

location, cleanliness, comfort & service

Excellent experience at Grand Central Hotel Shanghai. The staff was friendly and efficient. Room had a great size with comfortable beds and great view of Nanjing Road. Centrally located right next to Nanjing Road within walking distance to The Bund, People's Square, and the People's Square Train Station.

Reviewed November 05, 2013

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9.0
Exceptional
Shio from Malaysia
Group
Stayed 4 nights in November 2015

Great choice in Shanghai”

Location, cleanliness, efficiency

It was a tough decision for my friend and I to choose hotel in Shanghai knowing the standard and rate in China can be quite different from other countries. We glad that we chose Grand Central despite some reviews said it has slow wifi. We had no problem with it and in fact even VPN works well for me. We love the fact that it is near Nanjing east station and it is very convenient (Family Mart is just behind the hotel, shopping district is just less than 5 minutes). It only cost us about RMB170 from Pudong airport to the hotel but it costs more from hotel to airport (RMB220).The only thing is we book the promo rate which is without breakfast, so can comment much on the food. Overall it was a pleasant stay. We will definitely go back if we are going to Shanghai again.

Reviewed November 20, 2015

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9.0
Exceptional
Soo from Malaysia
Family with teens
Stayed 3 nights in December 2011

Great location”

The hotel looks very grand and the room did not disappoint. The Hersheys left on bedside together with the next day's weather forecast was a nice touch

we booked grand central as it is very centrally located. we were pleasantly surprised when we arrived, the hotel looks very grand and the bell boys immediately came to help with our luggage when we alighted from the taxi. the staff were friendly and spoke english well. the room was very comfortable although it would have been better if we had a view to the outside (our room faced the inside courtyard of the hotel). we loved the fact that we could just about walk to all the places we wish to visit, and the metro station is very near too. we did not eat in the hotel as there were so many places to eat around the hotel. but we had room service one morning as we were going on a tour and did not want to go out looking for breakfast. the congee was delicious! we would certainly stay here again if we return to shanghai.

Reviewed January 07, 2012

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