Crowne Plaza Manila Galleria By IHG

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100

Highlights

Hygiene Plus

540 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Crowne Plaza Manila Galleria by IHG connects to Robinsons Galleria Mall and offers city views from its Club Lounge. Ideal for two travelers, it features a swim-up bar, modern luxury, and proximity to landmarks like EDSA Shrine. Located in Pasig, Manila, Crowne Plaza Manila Galleria offers air-conditioned rooms with free Wi-Fi and views of either the city or pool. Guests can relax by the swimming pool, enjoy cocktails at the bar, or indulge in massage services. Nearby, Shangri-La Plaza provides shopping, dining, and entertainment, ideal for urban explorers and those seeking tranquility. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Location 9.1
Service 8.9
Cleanliness 8.7
Value for money 8.5

Based on 3,413 verified reviews

Location

9.1

Service

8.9

Cleanliness

8.7

Value for money

8.5

Facilities

8.4

Room comfort and qua...

8.4

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Nearest transportation options

Ortigas MRT Station is within 0.54 km

Shaw Boulevard MRT Station is within 1.29 km

See map

9.1Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 71 places in walking distance!

Parking
FREE
Walkable places
Robinsons Galleria
140 m
Payless Nike Outlet
140 m
Robinsons Equitable Tower
160 m
EDSA Shrine
340 m
St. Lorenzo Ruiz Tree
350 m
Popular landmarks
Quiapo Church
8.4 km
Robinsons Place Manila
8.4 km
National Museum
8.6 km
Rizal Park
8.8 km
Fort Santiago
9.2 km
Closest landmarks
Aventus Medical Center, Inc.
150 m
Meralco Visitors Parking
190 m
Green Parking
210 m
Cotton Gold Parking
390 m
Strata 100 Bike Rack
420 m

Good to know

Value for money8.5
Distance to city center1 km
Location rating9.1
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.9 km

Rooms available at Crowne Plaza Manila Galleria By IHG

Excellent
Room comfort & quality

8.4

1 King Standard Low Floor
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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1 King Standard Lounge Access
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  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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1 King Junior Suite Low Floor Lounge Access
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  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Room
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  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds or 1 double b...
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2 Twin Standard Low Floor
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  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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1 Bedroom Suite Low Floor Lounge Access
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  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 king bed
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2 Double Standard Lounge Access
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  • Room size: 41 m²/441 ft²
  • 2 double beds
  • 2 double beds
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2 Double Standard Pool View
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  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 double beds
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1 Bedroom Suite High Floor Lounge Access
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  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Standard Accessible
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  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Crowne Plaza Manila Galleria By IHG includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

Crowne Plaza Manila Galleria By IHG offers free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! Crowne Plaza Manila Galleria By IHG features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

At Crowne Plaza Manila Galleria By IHG, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

The average travel time to get from Crowne Plaza Manila Galleria By IHG to the airport is 45 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

Crowne Plaza Manila Galleria By IHG's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Crowne Plaza Manila Galleria By IHG has a total of 19 floors.

Verified past guests that have stayed at Crowne Plaza Manila Galleria By IHG had an average nightly stay of 2 nights at this property.

The typical room rate for Crowne Plaza Manila Galleria By IHG in the past month is 6951.22 PHP, compared to city's average of 2851.08 PHP.

Past solo travelers that have stayed at this property have given Crowne Plaza Manila Galleria By IHG an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Crowne Plaza Manila Galleria By IHG an average rating of 8.8. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

More about Crowne Plaza Manila Galleria By IHG

More about Crowne Plaza Manila Galleria By IHG

Experience Comfort and Convenience at Crowne Plaza Manila Galleria By IHG

Nestled just a kilometer from the vibrant heart of Manila, Crowne Plaza Manila Galleria By IHG offers a perfect blend of luxury and accessibility. Built in 2005 and thoughtfully renovated in 2022, this upscale hotel boasts 263 well-appointed rooms designed to provide a restful retreat for both business and leisure travelers. Whether you're arriving from the airport, a 45-minute journey away, or exploring the bustling city center, guests will appreciate the hotel's prime location and modern amenities. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, ensuring a relaxed and seamless stay. The hotel warmly welcomes families, allowing children aged 1 to 12 to stay free of charge, making it an ideal choice for family vacations. With its contemporary design, attentive service, and strategic position, Crowne Plaza Manila Galleria promises a memorable stay in the Philippines' lively capital.

Unwind and Indulge: Entertainment Facilities at Crowne Plaza Manila Galleria

At Crowne Plaza Manila Galleria, you'll find a plethora of entertainment facilities that are sure to keep you entertained and relaxed throughout your stay. Whether you're in the mood for retail therapy, a refreshing drink, a soothing massage, or a tranquil garden retreat, this hotel has got you covered. Indulge in a shopping spree at the hotel's array of shops, offering a diverse range of products to suit every taste. From fashion and accessories to local souvenirs and luxury items, you'll find everything you need right at your doorstep. After a long day of exploring the city, head to the hotel's bar and lounge area, where you can unwind with a refreshing cocktail or indulge in a glass of fine wine. With its cozy ambiance and attentive staff, this is the perfect spot to relax and socialize with fellow travelers. For those seeking ultimate relaxation, the hotel's massage facilities are a must-visit. Pamper yourself with a rejuvenating massage or spa treatment, designed to melt away stress and leave you feeling refreshed and rejuvenated. If you're in need of some fresh air and tranquility, the hotel's garden is the perfect oasis. Take a leisurely stroll amidst lush greenery, enjoy the peaceful atmosphere, and escape from the hustle and bustle of the city. With its diverse range of entertainment facilities, Crowne Plaza Manila Galleria ensures that every guest's needs are met, promising a truly memorable and enjoyable stay.

Stay Active and Fit at Crowne Plaza Manila Galleria

Indulge in a world of fitness and wellness at Crowne Plaza Manila Galleria, where a range of state-of-the-art sports facilities await you. Whether you are a fitness enthusiast or simply looking to stay active during your stay, this hotel has everything you need to maintain your workout routine. Start your day with an invigorating swim in the outdoor pool, surrounded by lush greenery and a tranquil atmosphere. Take a few laps or simply relax by the poolside, soaking up the sun and enjoying the refreshing water. If swimming is not your preferred exercise, head to the fitness center, which is open 24 hours a day. Equipped with modern cardio and strength training equipment, you can work up a sweat and stay in shape at your convenience. For those seeking a more holistic approach to fitness, the yoga room provides a serene space for meditation and stretching. Unwind your mind and body as you practice various yoga poses, guided by experienced instructors. The yoga room offers a peaceful escape from the bustling city, allowing you to find your inner balance and rejuvenate your spirit. Best of all, these sports facilities are complimentary for all guests. Whether you are a fitness enthusiast or a beginner, Crowne Plaza Manila Galleria ensures that you have access to top-notch facilities to meet your wellness needs. So, pack your workout gear and get ready to stay active and fit during your stay at this exceptional hotel.

Convenience at Your Fingertips: Crowne Plaza Manila Galleria's Top-Notch Facilities

At Crowne Plaza Manila Galleria, convenience is a top priority. With a range of exceptional facilities and services, your stay at this luxurious hotel in Manila, Philippines is sure to be seamless and stress-free. One of the standout features is the 24-hour room service, ensuring that you can indulge in delicious meals or a refreshing beverage at any time of the day or night. No matter what you're craving, the hotel's talented culinary team is ready to cater to your every need. For those who prefer to travel light, the laundry service and dry cleaning facilities are available to keep your clothes fresh and clean throughout your stay. Additionally, the luggage storage service allows you to explore the city without the burden of carrying your bags. The hotel also offers safety deposit boxes to keep your valuables secure, and a concierge service to assist with any inquiries or requests. Stay connected with complimentary Wi-Fi in all rooms and public areas, ensuring you can easily stay in touch with loved ones or catch up on work. If you're a smoker, the designated smoking area provides a comfortable space where you can enjoy your cigarette without inconveniencing others. Furthermore, the convenience store on-site offers a variety of essentials and snacks, perfect for those last-minute purchases. With daily housekeeping, you can rest assured that your room will always be immaculate and inviting. Crowne Plaza Manila Galleria truly goes above and beyond to provide a convenient and hassle-free experience for every guest.

Convenient Transport Facilities at Crowne Plaza Manila Galleria

At Crowne Plaza Manila Galleria, we understand the importance of seamless transportation for our guests. Our hotel offers a range of transport facilities to ensure your stay is stress-free and enjoyable. For travelers arriving at the airport, our convenient airport transfer service is available to pick you up and drop you off at your desired destination. Whether you're heading to the hotel or exploring the vibrant city of Manila, our reliable and comfortable transportation will get you there in no time. If you're looking to explore the city and its surroundings, our tour desk can assist you in planning exciting excursions and sightseeing trips. From historical landmarks to cultural attractions, our knowledgeable staff can recommend the best places to visit and arrange transportation for your convenience. For guests with their own vehicles, we offer valet parking and a secure car park onsite. You can rest assured knowing that your vehicle is in safe hands while you enjoy your stay. Additionally, we provide a car hire service for those who prefer to explore the city at their own pace. If you prefer using taxis, our hotel offers a reliable taxi service to ensure you can easily navigate the city. Our friendly staff can assist you in booking taxis and provide recommendations for popular destinations. For your convenience, we also offer ticket services, allowing you to easily purchase tickets for local attractions and events. Whether you're planning to catch a concert or visit a museum, our ticket service will ensure you don't miss out on any of the city's exciting offerings. At Crowne Plaza Manila Galleria, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can explore Manila with ease and enjoy a hassle-free travel experience.

Luxurious Comfort Awaits at Crowne Plaza Manila Galleria

Step into a world of refined elegance at Crowne Plaza Manila Galleria, where every room is designed to provide an unparalleled level of comfort and convenience. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere, perfect for unwinding after a day of exploring the vibrant city. Enjoy the plush comfort of your own space with blackout curtains that guarantee a restful night’s sleep, while the daily newspaper keeps you updated on current events. For your convenience, a hair dryer is provided, allowing you to look your best for any occasion. Entertainment and relaxation are at your fingertips with a state-of-the-art television featuring satellite and cable TV channels, perfect for catching up on your favorite shows or enjoying a movie night in. The well-stocked mini bar and refrigerator offer a selection of beverages and snacks to satisfy your cravings, while a coffee and tea maker ensures that you can enjoy a hot cup of your preferred brew at any time. Complimentary bottled water and luxurious toiletries are also provided, enhancing your stay with thoughtful touches that make all the difference. At Crowne Plaza Manila Galleria, every detail is crafted for your ultimate comfort and satisfaction.

Indulge in Exquisite Dining at Crowne Plaza Manila Galleria

At Crowne Plaza Manila Galleria, guests are treated to a delightful culinary experience with a range of dining facilities available. Whether you're craving a late-night snack or a sumptuous meal, the hotel's 24-hour room service is at your disposal. With just a phone call, you can enjoy a delectable selection of dishes delivered right to your doorstep, ensuring ultimate convenience and satisfaction. For a more formal dining experience, head to the hotel's restaurant, where a team of talented chefs awaits to tantalize your taste buds. Offering a diverse menu of international and local cuisines, the restaurant showcases the finest flavors from around the world. From mouthwatering steaks to authentic Filipino dishes, there is something to please every palate. Start your day on a delicious note with the breakfast buffet at Crowne Plaza Manila Galleria. Indulge in a wide array of options, including both continental and local favorites, served in a stylish and inviting setting. With fresh ingredients and attentive service, the breakfast buffet sets the tone for a memorable day ahead.

Luxurious and Spacious Rooms at Crowne Plaza Manila Galleria

Experience ultimate comfort and luxury at Crowne Plaza Manila Galleria with its wide range of room offerings. From the elegant 1 Bedroom Suite to the spacious 2 Double Standard Pool View, there is a room to suit every traveler's needs. Indulge in the opulence of the 1 Bedroom Suite, featuring a plush king bed and ample space for relaxation. For those seeking breathtaking views, the 1 Bedroom Suite High Floor offers stunning vistas of the cityscape. The 1 King Junior Suite is perfect for guests who desire a spacious room with a generous 58 square meters of space. Booking these exquisite rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare different room types, ensuring that you find the perfect fit for your preferences and budget. So why wait? Book your stay at Crowne Plaza Manila Galleria through Agoda and enjoy a luxurious and comfortable stay at unbeatable prices.

Explore the Vibrant Neighborhood of Pasig in Manila

Nestled in the heart of Manila, the bustling neighborhood of Pasig offers a vibrant and dynamic atmosphere that is sure to captivate any traveler. With its modern skyscrapers, bustling shopping malls, and lively entertainment venues, Pasig is a hub of activity and excitement. One of the highlights of Pasig is its proximity to the famous Ortigas Center, a major business district in Manila. Here, you'll find a plethora of multinational corporations, financial institutions, and commercial establishments. Whether you're visiting for business or leisure, you'll appreciate the convenience of being close to the heart of Manila's economic activity. Beyond its business district, Pasig also boasts a rich cultural heritage. History enthusiasts can explore the iconic Rizal Shrine, the ancestral home-turned-museum of the Philippines' national hero, Jose Rizal. The shrine offers a glimpse into the life and works of this influential figure in Philippine history. For those seeking retail therapy, Pasig is home to some of the city's top shopping destinations. The nearby SM Megamall and Shangri-La Plaza offer a wide array of shops, boutiques, and department stores, ensuring that every shopaholic's desires are met. Food lovers will also find themselves in paradise in Pasig. The neighborhood is known for its diverse culinary scene, with a plethora of local eateries, international restaurants, and trendy cafes. From traditional Filipino dishes to international cuisines, Pasig has something to satisfy every palate. After a day of exploring, unwind and relax in the comfortable and luxurious accommodations of Crowne Plaza Manila Galleria. With its convenient location in the heart of Pasig, this hotel is the perfect base for your Manila adventure. Whether you're here for business or leisure, Crowne Plaza Manila Galleria offers a haven of comfort and tranquility amidst the vibrant energy of Pasig.

Convenient Transportation Options from Manila Airports to Crowne Plaza Manila Galleria

Located in the bustling city of Pasig, Manila, Crowne Plaza Manila Galleria offers a prime location for both business and leisure travelers. When it comes to reaching this luxurious hotel from the nearby airports, travelers have several convenient transportation options to choose from. If you are arriving at Ninoy Aquino International Airport (NAIA), the most common and hassle-free way to reach Crowne Plaza Manila Galleria is by taking a taxi or a ride-sharing service. Taxis are readily available at the airport and offer a comfortable and direct journey to the hotel. Alternatively, you can also book a private airport transfer in advance to ensure a smooth and seamless arrival experience. For budget-conscious travelers, another option is to take the airport shuttle bus. The airport shuttle service operates from NAIA and stops at various major hotels in Manila, including Crowne Plaza Manila Galleria. This affordable option allows you to relax and enjoy the scenic drive to your destination. If you are arriving at Clark International Airport, located about 80 kilometers north of Manila, you can easily reach Crowne Plaza Manila Galleria by taking a taxi or a private car service. The journey from Clark International Airport to the hotel takes approximately 2-3 hours, depending on traffic conditions. No matter which airport you arrive at, rest assured that getting to Crowne Plaza Manila Galleria is a breeze with these convenient transportation options. Whether you choose a taxi, ride-sharing service, airport shuttle bus, or private car transfer, you'll be able to reach this luxurious hotel in no time and start enjoying all the amenities and attractions Manila has to offer.

Explore the Vibrant Surroundings of Crowne Plaza Manila Galleria

Located in the heart of Manila, Crowne Plaza Manila Galleria offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find The Medical City, a renowned medical institution known for its world-class healthcare services. Whether you're visiting for medical purposes or simply curious to explore its state-of-the-art facilities, The Medical City is a must-visit landmark. For those looking to indulge in some retail therapy, Sta Lucia East Grand Mall Phase 3 and Robinson's are both conveniently located near the hotel. Sta Lucia East Grand Mall Phase 3 offers a wide array of shops, restaurants, and entertainment options, making it the perfect destination for a day of shopping and leisure. Robinson's, on the other hand, is a popular shopping mall that caters to all your needs, from fashion and beauty to dining and entertainment. If you're in need of groceries or daily essentials, Puregold C-Raymundo and Super 8 Supermarket are just a short distance away. These supermarkets offer a wide selection of products at affordable prices, ensuring that you have everything you need during your stay. Whether you're seeking medical services, shopping, or simply exploring the area, Crowne Plaza Manila Galleria's prime location provides easy access to a range of landmarks and attractions. With so much to see and do in the vibrant surroundings, you're guaranteed an unforgettable stay at this exceptional hotel.

Convenient Access to Public Transport at Crowne Plaza Manila Galleria

Located just a stone's throw away from the Santolan LRT Station, Crowne Plaza Manila Galleria offers unparalleled convenience for travelers looking to explore Manila. This well-connected public transport station provides easy access to various parts of the city, allowing guests to effortlessly navigate their way around. Whether you're heading to the bustling business district of Makati or exploring the historical sites in Intramuros, the Santolan LRT Station serves as a gateway to Manila's top destinations. Hop on a train and immerse yourself in the vibrant energy of the city, knowing that you have a comfortable and luxurious retreat waiting for you at Crowne Plaza Manila Galleria. With its strategic location near the Santolan LRT Station, guests can also conveniently access other modes of public transport, such as buses and taxis. Whether you prefer to explore the city at your own pace or rely on the expertise of local drivers, getting around Manila has never been easier. Experience the best of what the city has to offer and indulge in a seamless travel experience with Crowne Plaza Manila Galleria as your base.

Diverse Dining Options in the Vicinity

Crowne Plaza Manila Galleria is surrounded by a wide variety of restaurants, ensuring that guests have an array of dining options to choose from. Silantro Fil-Mex Cantina offers a fusion of Filipino and Mexican flavors, while Cafe Juanita serves up delectable Filipino dishes in a charming and cozy setting. For those craving traditional Filipino comfort food, Tapsi ni Vivian at Bulaluhan is a must-visit. Pan de Manila (C. Raymundo Ave) is perfect for those looking for freshly baked bread and pastries. Tipsy Pig is a popular gastropub known for its delicious bar bites and extensive drink menu. The Crescent Moon Cafe and Studio Pottery offers a unique dining experience with its combination of delectable Asian cuisine and pottery workshops. Yamato Bakery Cafe is a great spot for Japanese breads, pastries, and cakes. Cucina Cuore specializes in Italian fare, while KAMPAII Grill & Sizzling offers a delightful selection of grilled dishes. Lastly, Katsu House Japanese Fusion Restaurant is a haven for Japanese food enthusiasts, serving up a variety of mouthwatering dishes. With such a diverse range of options, guests at Crowne Plaza Manila Galleria will have no shortage of culinary delights to explore during their stay.

Shop 'til You Drop at Manila's Premier Shopping Destinations

Located in the heart of Manila, Crowne Plaza Manila Galleria offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find The SM Store, a renowned department store where you can browse through a wide range of fashion, beauty, and home essentials. For a more upscale shopping experience, Robinsons Galleria is just a short stroll away, offering an extensive selection of high-end fashion brands, gourmet restaurants, and entertainment options. If you're looking for unique and stylish home decor, Heima Home and Lifestyle is a must-visit. This trendy store showcases a curated collection of modern furniture, quirky accessories, and one-of-a-kind pieces that will add a touch of personality to your living space. For a taste of local culture and craftsmanship, Tiendesitas is the place to be. This vibrant shopping complex features a diverse array of stalls selling traditional Filipino products, handicrafts, and souvenirs. For those seeking a one-stop shopping experience, SM Supercenter Pasig is just a short drive away. This massive mall offers everything from groceries and household items to fashion, electronics, and entertainment. Sports enthusiasts will also appreciate the nearby Ays Motor Works, a haven for motorcycle enthusiasts offering a wide range of accessories, parts, and services. And if you're a sneakerhead or a fitness enthusiast, don't miss the Payless Nike Outlet, where you can score great deals on the latest Nike footwear and apparel. With its prime location and proximity to these shopping landmarks, Crowne Plaza Manila Galleria is the perfect choice for shopaholics and fashionistas looking to indulge in retail therapy during their stay in Manila.

Luxury at an Affordable Price: Crowne Plaza Manila Galleria

Experience the ultimate blend of luxury and affordability at Crowne Plaza Manila Galleria. With an average room price of just $116, this hotel offers exceptional value for money compared to the average price of a hotel room in Manila, which is $57. At Crowne Plaza Manila Galleria, guests can indulge in a world-class experience without breaking the bank. The hotel boasts spacious and elegantly designed rooms that are equipped with modern amenities and offer stunning views of the city. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay. From the moment you step into the hotel's grand lobby, you'll be greeted by warm and attentive staff who are dedicated to ensuring your stay is nothing short of extraordinary. With a wide range of facilities including a fitness center, swimming pool, and multiple dining options, Crowne Plaza Manila Galleria offers a truly immersive and convenient stay experience. Don't miss out on this incredible opportunity to stay at a luxury hotel at an affordable price. Book your stay at Crowne Plaza Manila Galleria today and discover why it's the preferred choice for travelers seeking value and comfort in Manila.

Excellent Experience and Exceptional Service

Crowne Plaza Manila Galleria offers a truly exceptional stay, as highlighted by its positive customer reviews. Guests rave about the excellent food, helpful and courteous staff, and sparkling clean rooms. The hotel's prime location is also a major plus, making it convenient for both business and leisure travelers. The warm and accommodating staff go above and beyond to ensure a memorable stay, especially for those who choose the club level accommodation. The rooms are spacious, comfortable, and spotlessly clean, providing a peaceful and quiet retreat. With its outstanding service and top-notch facilities, Crowne Plaza Manila Galleria is highly recommended for a wonderful and unforgettable experience.

Exceptional Customer Ratings at Crowne Plaza Manila Galleria

Crowne Plaza Manila Galleria in Manila, Philippines has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.5, this hotel has consistently exceeded guests' expectations in various aspects of their stay. One of the standout features of Crowne Plaza Manila Galleria is its excellent staff performance, which has garnered a remarkable rating of 8.7. Guests have consistently praised the hotel's attentive and friendly staff, who go above and beyond to ensure a comfortable and enjoyable stay. From the moment guests step into the hotel, they are greeted with warm smiles and a genuine willingness to assist with any request or inquiry. Another aspect that sets Crowne Plaza Manila Galleria apart is its prime location, earning an impressive rating of 8.9. Situated in the heart of Manila, this hotel offers easy access to popular shopping malls, entertainment venues, and business districts. Whether guests are visiting for leisure or business, they will find themselves conveniently located near numerous attractions and transportation options. In addition to its exceptional staff performance and prime location, Crowne Plaza Manila Galleria also excels in cleanliness, comfort, and facilities. With a rating of 8.5 for cleanliness and 8.4 for comfort, guests can expect well-maintained and comfortable accommodations throughout their stay. The hotel's facilities, including a fitness center, swimming pool, and business center, have also received a commendable rating of 8.1. Overall, Crowne Plaza Manila Galleria's outstanding customer ratings highlight its commitment to providing a memorable and enjoyable experience for every guest. From the friendly and attentive staff to the convenient location and well-maintained facilities, this hotel is a top choice for travelers seeking a comfortable and hassle-free stay in Manila, Philippines.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Pool facilities
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Grocery delivery
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Infirmary
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Ironing facilities
  • Non-smoking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
  • Buffet
Restaurants on site
Xin Tian Di Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Seven Corners Restaurant
  • Cuisine: American, Asian, Chinese, European, French, German, Indian, International, Italian, Japanese, Local, Mediterranean, Seafood, Grill/BBQ, Pizza, Steakhouse, Sushi, Szechuan, Singaporean, Tex-Mex, Cantonese
  • Menu: Buffet, A-la-carte

Location

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100

Exceptional9.1

Location

Airports
  • Ninoy Aquino International Airport (MNL)
    9.9 km 29 min drive
  • Clark International Airport (CRK)
    85.5 km 1.6 hour drive
Public transportation
  • Ortigas MRT Station
    540 m 8 min walk
  • Shaw Boulevard MRT Station
    1.3 km 15 min drive
Hospital or clinic
  • Aventus Medical Center, Inc.
    150 m
Shopping
  • Robinsons Place Manila
    8.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quiapo Church
    8.4 km
  • Robinsons Place Manila
    8.4 km
  • National Museum
    8.6 km
  • Rizal Park
    8.8 km
  • Fort Santiago
    9.2 km
  • San Agustin Church
    9.2 km
  • Casa Manila
    9.2 km
  • Manila Cathedral
    9.4 km
  • Manila Ocean Park
    9.6 km
  • Intramuros
    9.7 km
Nearby landmarks
  • Robinsons Galleria
    140 m
  • Payless Nike Outlet
    140 m
  • Aventus Medical Center, Inc.
    150 m
  • Robinsons Equitable Tower
    160 m
  • Meralco Visitors Parking
    190 m
  • Green Parking
    210 m
  • EDSA Shrine
    340 m
  • St. Lorenzo Ruiz Tree
    350 m
  • Asian Development Bank
    350 m
  • Cotton Gold Parking
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)45
  • Airport transfer fee2700 PHP
Extras
  • Breakfast charge (unless included in room price)1700 PHP
The property
  • Year property opened2005
  • Number of floors19
  • Room voltage220
  • Number of rooms 263
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants3

Property announcements


Transformation Alert! Experience the perfect blend of business and leisure in our beautifully renovated rooms and suites at Crowne Plaza Manila Galleria. Savor culinary delights at our top-rated restaurants and enjoy breathtaking metro vistas in our exclusive Club Lounge.

Reviews of Crowne Plaza Manila Galleria By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Manila
    Location9.1
  • Service score 8.9 out of 10 and is a high score in Manila
    Service8.9
  • Cleanliness score 8.7 out of 10 and is a high score in Manila
    Cleanliness8.7
  • Value for money score 8.5 out of 10 and is a high score in Manila
    Value for money8.5
  • Facilities score 8.4 out of 10 and is a high score in Manila
    Facilities8.4
  • Room comfort and quality score 8.4 out of 10 and is a high score in Manila
    Room comfort and quality8.4
High score for Manila

Rating

9+ Exceptional (520)
8-9 Excellent (239)
7-8 Very Good (244)
6-7 Good (71)
<6 Below Expectation (79)

Review summary

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Guests were impressed with the excellent and friendly staff who provided great service during their stay. The hotel's location was also a standout feature, with direct access to the Robinsons Galleria Mall. Guests enjoyed the clean and spacious rooms with great views, and praised the good breakfast buffet with various options.

Some guests mentioned outdated and old rooms that require new carpeting. There were also complaints about the slow check-in process and long wait for elevators.

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Show reviews that mention 

Showing 1,153 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Anna from Philippines
    Solo traveler
    Standard Room
    Stayed 1 night in September 2025

    “Feels Just Like Home”

    I stayed at Crowne Plaza for 2 days, and it truly felt like a home away from home. It is thoughtfully complete in every way a traveler could hope for. If you're traveling for business and need to look your best, everything is ready for you. There's an iron with a proper ironing board, a blow dryer, and plenty of well-placed mirrors (including one with lighting that’s bright but not blinding). The room is thoughtfully designed: a single sofa for when you want to sit comfortably without lying down, a spacious work desk for getting things done, and plenty of conveniently placed power outlets: by the bed; at the desk; even in the bathroom. They even had decaf coffee available. A small but meaningful detail that shows how inclusive and considerate the amenities are. The space itself is roomy and uncluttered, making it easy to settle in and feel relaxed. As for dining, the 7 Corners buffet was a highlight. The seafood was fresh (no fishy smell at all!), and the steak was cooked perfectly to order. The wait staff were impressively attentive — I never had to ask for a refill or assistance; they were already on it. Crowne Plaza is not just a place to stay — it’s a place to feel at home, whether you're traveling for work or simply need a break.

    Reviewed September 03, 2025
  2. 8.8
    Excellent
    Joelle from Singapore
    Couple
    Standard Room
    Stayed 2 nights in September 2025

    “Decent accom, location is good, room was comfortable enough”

    Location is off the city center and airport, but there's many malls within the area, so you won't get bored. Theres also a mall directly linked to the hotel, so if it rains, you can just walk over. Room wise, it's spacious, amenities are enough. Bed was a little firm for me liking, but still good enough. Not too sure why, but my room's soundproofing wasn't the best (level 15) compared to my friends (level 12), I was able to hear the ambulance and some cars/bike from the main road. Did inform the front desk about it too. Toilet was clean enough, but water pressure was low (they managed to fix it, it got a little better), and after using the tub, the hot water in the shower smelled of sewage. Won't recommend using too much hot water. Breakfast spread was not too bad, a variety of things, but the egg was still the best. They do change it a little, but for the convenience, I don't have anything to complain about. Overall, a decent stay, it's good to have a mall directly linked.

    Reviewed September 11, 2025
  3. 10.0
    Exceptional
    Joer from Philippines
    Couple
    Standard Room
    Stayed 2 nights in February 2024

    “Luxury and Comfort at Crown Plaza Manila Galleria”

    My recent stay at Crown Plaza Manila Galleria was nothing short of exceptional. From the moment I stepped into the elegant lobby to the day of my departure, every aspect of my experience surpassed my expectations. Here's why I highly recommend Crown Plaza Manila Galleria to anyone looking for a luxurious and comfortable stay in Manila. Luxurious Accommodation: The rooms at Crown Plaza Manila Galleria exude luxury and sophistication. I was delighted by the spaciousness and elegant decor of my room, which provided a serene retreat from the bustling city outside. The plush bedding, well-appointed furnishings, and modern amenities ensured a restful and rejuvenating stay. Excellent Service: The service at Crown Plaza Manila Galleria was truly exceptional. From the attentive concierge to the friendly housekeeping staff, every member of the team went above and beyond to ensure that my stay was nothing short of perfect. Whether I needed assistance with restaurant recommendations or transportation arrangements, they were always prompt and professional in their response. Prime Location: Situated in the heart of Ortigas Center, Crown Plaza Manila Galleria offers a prime location for both business and leisure travelers. With its proximity to shopping malls, restaurants, and corporate offices, everything you need is right at your doorstep. Plus, the hotel is easily accessible from Ninoy Aquino International Airport, making it a convenient choice for travelers arriving in Manila. Excellent Dining Options: The hotel boasts a variety of dining options to suit every palate. I had the pleasure of dining at their on-site restaurants, and I was thoroughly impressed by the quality and variety of cuisine offered. From sumptuous international buffets to authentic Filipino specialties, every meal was a culinary delight that left me wanting more. Top-Notch Facilities: Crown Plaza Manila Galleria offers a range of facilities designed to enhance your stay. I made good use of the hotel's fitness center, which was well-equipped with state-of-the-art exercise equipment. Additionally, the outdoor swimming pool provided a refreshing respite from the Manila heat, allowing me to relax and unwind in style. Overall, my experience at Crown Plaza Manila Galleria was truly memorable. From its luxurious accommodation to its excellent service and prime location, every aspect of the hotel exceeded my expectations. Whether you're visiting Manila for business or leisure, I highly recommend Crown Plaza Manila Galleria for a truly unforgettable stay.

    Reviewed April 01, 2024

    Dear @Joer, Thank you for taking the time to write your experience at Crowne Plaza Manila Galleria. We are happy to hear about your experience with us. We will definitely share this feedback with the rest of the team. We hope to see you again soon. Warm regards, Vianney Antonio Cluster Digital Marketing Manager

    Responded April 04, 2024
    Crowne Plaza Manila Galleria By IHG
  4. 10.0
    Exceptional
    Senen from Philippines
    Business traveler
    2 Twin Standard Low Floor
    Stayed 3 nights in August 2025

    “Focus on comport and location”

    My stay at the Crowne Plaza Manila Galleria was fantastic! The location is unbeatable, right in the heart of Ortigas and connected to the Galleria Mall. The room was spacious, clean, and the bed was incredibly comfortable – I slept like a baby. The staff were friendly and always ready to help. I especially appreciated the convenience of having so many dining and shopping options just steps away. Highly recommend for business or leisure travelers!

    Reviewed August 20, 2025
  5. 10.0
    Exceptional
    Mich from Philippines
    Couple
    1 Bedroom Suite Low Floor Lounge Access
    Stayed 1 night in July 2024

    “I Loved Our Stay!”

    We had an incredibly relaxing night here and will definitely be coming back again. Room: The room was spacious and quiet—perfect for unwinding. While the view wasn't particularly impressive, it was still okay given the other great features. The comfortable bed and cozy atmosphere made for a restful night. Bathroom: The bathroom was superb! The separate tub and shower were a nice touch, and the tub itself was spacious enough for a long, luxurious soak. The bathroom area was also large and easily accessible, which added to the comfort and convenience of our stay. Food: Breakfast was amazing! There were so many options to choose from, and we thoroughly enjoyed everything we tried. The quality and variety exceeded our expectations and set a great tone for the day. Lounge Access: We also had access to their lounge, which was a great perk, though unfortunately, our tight schedule didn’t allow us to fully take advantage of it this time. We're already looking forward to coming back and experiencing the afternoon tea they offer. It's definitely on our list for the next visit! Location: The hotel’s location is perfect—close to nearby malls, making it easy to shop or explore. We also found it super convenient for food deliveries, which made things even more hassle-free during our stay. Overall: This hotel offers a great balance of comfort and luxury, with attentive staff, excellent facilities, and a convenient location. It’s perfect for a relaxing getaway, and we can’t wait to return and enjoy even more of what it has to offer. Highly recommended for anyone looking for a peaceful yet accessible retreat!

    Reviewed August 27, 2024
Changed to review page 1

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