Casa Tranquila at SMDC Wind Residences Tagaytay
Conveniently situated in the Tagaytay City Proper part of Tagaytay, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taal Lake. Rated with 5 stars, this high-quality property provides guests with access to indoor pool and outdoor pool on-site.
Swimming pool [indoor]
Buzzer/wireless intercom
Doorman
Kitchen
Elevator
Wheelchair accessible
English
Filipino
Tranquil Stay at Tagaytay”
The stay was great with a good view fronting the large garden of the property. We arrived late that day at 530pm and was texted and called when we are scheduled to arrive. We opted for the indoor parking at P300 per day since we have stayed here before at another tower, and also had a room deposit of P400 for incidentals that was refundable on check out. Overall, peaceful nice clean beds but the sofa bed was rather noisy due to leather rubbing while my son slept. Run or walk around the property, the tower is away from the shops like 7-11 and PizzaHut and we needed to go into another tower just to go there.
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This is more a place for couples”
Firstly the room was fantastic with an amazing view overlooking taal volcano. However the condominium company do try to charge to park your car on waste land and charge 150 per person to swim. It is very cheeky really as your already paying for the room. This is better suited for couples or small groups but for families with children I would aim to stay at a hotel with pool next time.
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Very good”
The room was good for 5 adults. The only problem was the provided blanket was insufficient. There was only one excess blanket given. All in all there were 3 beds. 1 queensized bed and another sofa bed with a pull out. We werent able to use the pull out because we are lacking one blanket. And there were no doormats provided which is kind of troublesome. We recycled supermaket paperbags into doormats which is not so economic. Aside from that all in all it was good. I would still recommend it and in fact I saved their phone number into my phone because I plan on visiting tagaytay again.
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Acceptable”
I scored the lowest because we’re not able to go there since the host was inconsiderate. Me & my friends live here in Manila and it’s raining continuously here so I asked her if we can rebooked. I understand that booking should be done 7 days prior to booking date. But, can we predict if it’s still gonna rain on our exact booking date? Of course not! The host even confirmed that the weather there at that time was gloomy and rain fall was intermittent & since it’s Tagaytay, do she really think that we’re still gonna swim given the default weather of Tagaytay plus the current weather condition? No! Coz we might get sick right. We won’t be able to maximize our stay if we push through our stay there that’s why I asked for rebooking & unfortunately, she didn’t agree.
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Needs Improvement”
The check-in process was difficult. We notified ahead of time our time of arrival and we can not get hold of the contact person for an hour. We were not provided of the unit number so the security wanted us to turn around. The front desk at Tower 4 wanted to keep our passports and international travel license in an unsecured desk. The unit is small, not enough room for luggage of foreign travelers of three. The restroom floor was wet. No towels provided. They provided instant coffee and 2 small bottle water. Beware of mosquito, we woke up with bites. The checkout process was a nightmare there's only two elevators working and took us 1 hour to get down our luggages. The lobby was cramped with all the guests coming and going. The contact person came on time to return our security deposit. Please bring your own toiletries, towel and thicker blanket.
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Not recommended at all”
We didnt get the room that was displayed via agoda app. The caretaker said the original room in tower 4 had an issue. This might be the reason why before we get there Ive kept on asking which room in tower 4 is it, ive asked a lot of times but this was not answered. Then the caretakers were not hospitable and doesnt know what customer service is. Before we left they checked the room and uttter words not pleasing to our ears about the cleanliness in the room, I believe along with the payment cleaning services is already included. Plus they did not even gave us enough time to wait for our car, didnt offer to let us wait in the room instead of sending us out right away. Also it states fully equip kitchen according to the app, but there was no cooking equipments, aside from the oven. Very not satisfied how they handle us. Very disappointed, will not come back anymore.
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Terrible AC unit”
AC unit shuts off every 10mins. Even though the weather is nice and cool, the condo unit can get a bit warm. This made it inconvenient having to wake up to turn the AC back on
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Excellent”
Parking was too far...
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Acceptable”
Parking is too far
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Exceptional”
Nice place to stay. Ms. Loi is very accommodating. Great amenities and worth on what you paid for.
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Worth booking”
Strategic location, cozy ambience, affordable price,
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Great Place!!!”
Clean and hotel like accommodation
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Cozy”
Nice
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Focus on Cleanliness”
Amoy kulob yung CR, bumili pa ako albatross at nagspray ng perfume, yung tiles din maitim na yung pagitan, sabi pati sa post POOL VIEW eh hinid naman, walang extra tissue tska marumi basahan sa lababo at yung sponge. Dapat may dish drainer din na may nakasahod kasi namumuti na yung tiles sa may lababo dahil dun lang tumutulo..
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Dont EVEN TRY THIS!!!”
we demand a full redund! di naman namin na gamit yung booked room namin. Dec 28 to Dec 29 2018. hindi man lang kami kinontact ng " Caretaker" ng unit. na pa away lang kami sa Tower 4 lobby! nag message sa yahoo mail. e samantalang may contact # naman kami na nilagay sa booking pa lang ng Dates!
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