Best Western Sur

3 stars out of 5
23 Al Aise Street, Sur, Sur, Oman, 411

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Great Breakfast

Free Wi-Fi in all rooms!

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Located in the coastal town of Sur, a hub of maritime history and home to pristine beaches, Best Western Sur is an ideal choice for two travelers seeking comfort and convenience. Guests can relax in a scenic swimming pool overlooking breathtaking views or enjoy easy access to a nearby beach. The hotel provides modern amenities such as in-room refrigerators, safes, and select rooms with stunning city views. Its prime location puts you close to the iconic Ras Al Jinz Turtle Reserve and local attractions like historic forts. Start your day with a flavorful breakfast featuring diverse dishes, ensuring a memorable and rejuvenating stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Cleanliness 8.3
Service 8.3
Room comfort and quality 7.8
Location 7.7

Based on 2,801 verified reviews

Cleanliness

8.3

Service

8.3

Room comfort and qua...

7.8

Location

7.7

Facilities

7.6

Value for money

7.6

See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Al Fous super market
370 m
Bilad Sur Castle
460 m
Al Asalah mart
1.2 km
Bilad Sur Fort
1.6 km
Sunaysilah Fort
1.6 km

Good to know

Value for money7.6
Location rating7.7

Rooms available at Best Western Sur

Very good
Room comfort & quality

7.8

Classic Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic Double Room
...
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Classic Double or Twin
...
  • Room size: 26 m²/280 ft²
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Standard Twin Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe Single Room
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  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Family Suite with One King Bed and Two Single Beds - Non-Smoking
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  • Room size: 50 m²/538 ft²
  • Shower
  • 2 single beds and 1 king be...
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Standard King Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive King Suite with One King Bed and Walk-In Shower - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Enjoy your vacation the greatest way possible with Best Western Sur's bar and poolside bar accessible right in front of your doorstep for when you need a drink or two.

Absolutely! Best Western Sur features fitness center that is conveniently located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.

Yes! Best Western Sur provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Yes! Best Western Sur provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

While lounging at Best Western Sur, kick start your vacation by discovering the nearest points of interest that are within walking distance to the property which include Al Fous super market and Bilad Sur Castle.

Best Western Sur's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Best Western Sur has a total of 95 rooms.

Best Western Sur's most popular month where verified visitors have stayed the most is in December.

The average room rate for Best Western Sur in the past month is 27.98 OMR, compared to city's average of 26.61 OMR.

Verified guests that stayed at Best Western Sur have given this property a rating of 8.273 for its outstanding service as the primary highlight for their stay.

Verified group travelers that have stayed at this property have given Best Western Sur an average rating of 7.9. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

More about Best Western Sur

More about Best Western Sur

Discover Sur Plaza Hotel: A Family-Friendly Oasis in Sur, Oman

Welcome to Sur Plaza Hotel, a charming 3-star retreat nestled in the heart of Sur, Oman. With its convenient location just 30 km from the city center, this hotel offers a peaceful escape from the bustling urban life, while still being close enough to explore the vibrant attractions of Sur. Sur Plaza Hotel boasts 95 well-appointed rooms, ensuring a comfortable and memorable stay for every guest. As you step into Sur Plaza Hotel, you will be greeted by a warm and inviting atmosphere. The hotel's check-in time starts from 02:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be on hand to assist you with any inquiries or special requests you may have, ensuring a seamless check-in process. When it's time to check out, Sur Plaza Hotel offers a generous check-out time until 12:00 PM. This allows you to enjoy a leisurely morning, savoring a delicious breakfast at the hotel's restaurant or taking a refreshing dip in the pool before bidding farewell to this tranquil oasis. Families with children are warmly welcomed at Sur Plaza Hotel. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for a family getaway. With its spacious rooms and range of amenities, Sur Plaza Hotel ensures that both parents and children have a comfortable and enjoyable stay. Whether you're seeking a relaxing retreat or a base to explore the wonders of Sur, Sur Plaza Hotel offers the perfect blend of comfort, convenience, and family-friendly hospitality. Book your stay today and experience the charm of this delightful hotel in Sur, Oman.

Unwind and Indulge in Sur Plaza Hotel's Exciting Entertainment Facilities

Sur Plaza Hotel in Sur, Oman, offers a range of entertainment facilities that are sure to keep guests entertained throughout their stay. Whether you're looking to relax with a refreshing drink, engage in some friendly competition, or find the perfect souvenir, Sur Plaza Hotel has you covered. The hotel features a stylish bar where guests can unwind and enjoy a wide selection of beverages. Whether you prefer a classic cocktail, a glass of fine wine, or a refreshing mocktail, the skilled bartenders at Sur Plaza Hotel will create the perfect drink to suit your taste. Sit back, relax, and soak in the inviting atmosphere of the bar, making it an ideal spot to socialize with friends or simply enjoy some alone time. For those seeking a bit of excitement, Sur Plaza Hotel boasts a well-equipped games room. Challenge your friends or family to a game of pool, foosball, or table tennis, and let the friendly competition begin. The games room provides a lively and entertaining space where guests can bond over their shared love for games and create lasting memories. Additionally, Sur Plaza Hotel houses a gift and souvenir shop, offering a variety of unique and locally crafted items. Browse through a selection of traditional Omani handicrafts, exquisite jewelry, and other souvenirs that will serve as a wonderful reminder of your stay in Sur. Take home a piece of Omani culture and share the memories of your trip with loved ones through these special keepsakes. With its enticing bar, exciting games room, and delightful gift shop, Sur Plaza Hotel ensures that guests have access to a wide range of entertainment options. Whether you're looking to unwind, have fun, or find the perfect memento, Sur Plaza Hotel has everything you need for an enjoyable stay.

Stay Active and Refreshed at Sur Plaza Hotel's Sports Facilities

Sur Plaza Hotel offers a range of exceptional sports facilities to ensure that guests can stay active and refreshed throughout their stay. Whether you are a fitness enthusiast or simply looking to unwind and enjoy the outdoors, Sur Plaza Hotel has something for everyone. Start your day with an invigorating workout at the fully-equipped fitness center. With state-of-the-art equipment and a spacious layout, you can maintain your fitness routine or kickstart a new one. After your workout, take a refreshing dip in the outdoor pool, surrounded by lush greenery and comfortable loungers. The poolside bar offers a variety of refreshing beverages and light snacks, perfect for a quick refuel. For those seeking inner peace and tranquility, the yoga room provides a serene space to practice your asanas. Unwind your mind and body as you connect with your inner self amidst the calming ambiance. If you prefer the sand between your toes and the sound of waves crashing, head to the beach located just a short distance from the hotel. Take a leisurely stroll, build sandcastles, or simply bask in the sun. Sur Plaza Hotel's sports facilities cater to all your needs, whether you are looking for an intense workout, a refreshing swim, a peaceful yoga session, or a day at the beach. Stay active and rejuvenated throughout your stay at Sur Plaza Hotel.

Convenience at its Finest: Sur Plaza Hotel's Exceptional Facilities

Sur Plaza Hotel in Sur, Oman, is renowned for its exceptional convenience facilities that cater to the needs of every guest. With a wide range of services available, guests can enjoy a hassle-free stay from the moment they step foot in the hotel. One of the standout features of Sur Plaza Hotel is its 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. Additionally, the hotel offers laundry service, dry cleaning, and a laundromat, making it effortless for guests to keep their clothes clean and fresh throughout their stay. For added convenience, Sur Plaza Hotel provides safety deposit boxes, concierge services, and luggage storage, allowing guests to store their valuables securely and seek assistance whenever needed. The hotel also offers express check-in/check-out, ensuring a smooth and efficient process for guests on the go. With Wi-Fi available in all rooms and public areas, guests can stay connected and browse the internet with ease. Furthermore, the hotel features a designated smoking area for those who prefer to smoke. To cater to the needs of guests, Sur Plaza Hotel even houses a convenience store on-site, providing easy access to essential items and snacks. Daily housekeeping ensures that the rooms are kept clean and tidy, allowing guests to relax and unwind in a comfortable environment. With its exceptional convenience facilities, Sur Plaza Hotel is the perfect choice for travelers seeking a seamless and enjoyable stay in Sur, Oman.

Convenient Transport Facilities at Sur Plaza Hotel

Sur Plaza Hotel in Sur, Oman offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach their destination without any inconvenience. Whether you are arriving or departing, the hotel's dedicated staff will ensure a smooth and comfortable journey. For those looking to explore the beautiful city of Sur and its surrounding attractions, Sur Plaza Hotel offers tours to popular destinations. With these guided tours, guests can discover the rich history and cultural heritage of the region, all while enjoying the convenience of a professional guide and comfortable transportation. In addition to these services, Sur Plaza Hotel also provides a car park onsite, allowing guests to conveniently park their vehicles free of charge. For those who prefer not to drive, the hotel offers a shuttle service to popular attractions and nearby areas. Furthermore, guests can avail themselves of the car hire service to explore the city at their own pace. The hotel's ticket service is also available to assist guests in booking tickets for various attractions and events. With these comprehensive transport facilities, Sur Plaza Hotel ensures that guests have everything they need for a memorable stay in Sur, Oman.

Comfort and Convenience Await at Sur Plaza Hotel

Discover a haven of comfort and convenience at Sur Plaza Hotel, where every detail has been carefully curated to ensure a memorable stay. Each room is equipped with modern amenities, including air conditioning to keep you cool and comfortable during your visit. Whether you're traveling for business or pleasure, you'll appreciate the convenience of having a hair dryer at your disposal, ensuring you can always look your best. Indulge in a refreshing drink from the mini bar as you unwind after a long day of exploring the charming city of Sur. Stay entertained with the satellite/cable TV, offering a wide range of channels for your viewing pleasure. Whether you want to catch up on the latest news or simply relax with your favorite shows, you'll find everything you need right at your fingertips. At Sur Plaza Hotel, your comfort is our top priority. Book your stay today and experience the perfect blend of modern amenities and traditional Omani hospitality.

Indulge in Culinary Delights at Sur Plaza Hotel

Sur Plaza Hotel offers a range of dining facilities that are sure to satisfy every palate. Start your day off right with a delicious breakfast buffet, featuring a variety of continental options to suit all tastes. Whether you prefer a hearty meal or a light bite, the hotel's halal restaurant is the perfect place to enjoy a delectable lunch or dinner. With a diverse menu showcasing local and international cuisines, you'll be spoilt for choice. For those looking for a quick pick-me-up or a place to relax and unwind, the coffee shop is the ideal spot. Indulge in a freshly brewed cup of coffee or choose from an array of refreshing beverages and snacks. If you prefer to dine in the comfort of your own room, the hotel's 24-hour room service ensures that you can enjoy a delicious meal at any time of the day or night. With daily housekeeping, you can rest assured that the dining areas are always clean and well-maintained. Whether you're a food enthusiast or simply looking for a satisfying meal, Sur Plaza Hotel's dining facilities are sure to leave you craving for more.

Comfort and Variety at Sur Plaza Hotel

Sur Plaza Hotel offers a range of comfortable and spacious rooms to cater to every traveler's needs. Choose from the Classic Double Room, Executive Room, or the Family Suite for a delightful stay in Sur, Oman. Each room is thoughtfully designed to provide a relaxing ambiance and a restful night's sleep. Booking your stay at Sur Plaza Hotel through Agoda not only ensures you the best prices, but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make a reservation in just a few clicks. Enjoy the convenience and peace of mind that comes with booking your accommodations through Agoda, and make the most of your stay at Sur Plaza Hotel.

Discover the Charming Oasis of Sur, Oman

Nestled on the picturesque coast of Oman, Sur is a delightful city that offers a unique blend of history, culture, and natural beauty. Sur Plaza Hotel is perfectly situated in the heart of Sur, making it an ideal base for exploring all that this enchanting destination has to offer. Sur is renowned for its rich maritime heritage, and a visit to the Sur Maritime Museum is a must for history enthusiasts. Here, you can learn about the city's deep-rooted connection to the sea and explore fascinating exhibits that showcase traditional Omani boats and fishing techniques. Don't miss the chance to witness the dhow building process, a centuries-old craft that continues to thrive in Sur. Beyond its maritime history, Sur is also known for its stunning beaches. Head to Al Ayjah Beach, just a short distance from Sur Plaza Hotel, and soak up the sun on its golden sands. If you're feeling adventurous, you can even try your hand at water sports like snorkeling or kayaking. For a more serene experience, take a leisurely stroll along the Corniche and enjoy the breathtaking views of the Arabian Sea. Whether you're seeking cultural immersion, outdoor adventures, or simply a relaxing beach getaway, Sur has it all. And with Sur Plaza Hotel as your home away from home, you'll have easy access to all the wonders this captivating city has to offer.

Convenient Transportation Options from the Nearest Airports to Sur Plaza Hotel

Sur Plaza Hotel, located in the enchanting city of Sur in Oman, offers a convenient and comfortable stay for travelers visiting this beautiful coastal destination. When it comes to reaching Sur Plaza Hotel from the nearest airports, there are several transportation options available. For travelers arriving at Muscat International Airport, the most common way to reach Sur Plaza Hotel is by hiring a private taxi or car rental. The journey from Muscat to Sur takes approximately 2.5 to 3 hours, offering stunning views of the Omani landscape along the way. Alternatively, travelers can also opt for a shared shuttle service, which provides a more cost-effective option. Another option for travelers is to fly into Salalah Airport, which is located approximately 400 kilometers away from Sur. From Salalah, travelers can either rent a car or take a taxi to Sur Plaza Hotel. The journey takes around 5 to 6 hours, but it allows travelers to experience the scenic beauty of Oman's southern region. No matter which airport you arrive at, Sur Plaza Hotel is easily accessible and offers a warm and welcoming atmosphere for guests. The hotel's convenient location makes it an ideal choice for both leisure and business travelers looking to explore the wonders of Sur and its surrounding areas.

Discover the Rich History and Natural Beauty Surrounding Sur Plaza Hotel

Sur Plaza Hotel is perfectly situated amidst a wealth of landmarks and attractions that showcase the rich history and natural beauty of Sur, Oman. Just a stone's throw away, you'll find the serene Sur Park, a lush oasis where you can unwind and soak in the tranquil atmosphere. For those seeking a bit of cultural immersion, a visit to the Al Ayjah Watchtower is a must. This historic tower offers panoramic views of the picturesque Ayjah and Sur area, allowing you to marvel at the traditional architecture and stunning coastline. If you're interested in the traditional craftsmanship of Oman, a visit to the Dhow factory is highly recommended. Here, you can witness the intricate process of building these iconic wooden sailing vessels, which have been a part of Omani culture for centuries. For a taste of local life, head to the bustling Afnan Shopping area, where you can browse through a variety of shops and stalls selling everything from traditional handicrafts to modern fashion. Sur Plaza Hotel's location also offers easy access to Bilad Sur Fort and Bilad Sur Castle, both of which are steeped in history and provide a fascinating glimpse into the region's past. With so much to explore and experience, Sur Plaza Hotel is the ideal base for immersing yourself in the captivating landmarks and attractions that surround this enchanting city.





Delightful Dining Experiences

Sur Plaza Hotel is surrounded by a diverse selection of restaurants that will satisfy even the most discerning palates. Start your day with a visit to Modern Oman Bakery, where you can indulge in freshly baked pastries and aromatic coffee. For a quick and delicious meal, head to Zfc. Zaki Fried Chicken, known for its crispy and flavorful fried chicken. If you're in the mood for traditional Omani cuisine, Bawadi al-Aija Coffeeshop and Restaurant is the place to be, offering a range of authentic dishes bursting with local flavors. Zaki Restaurant is another excellent choice, serving up a variety of mouthwatering seafood dishes. For a taste of international cuisine, Turkish Sheep Restaurant offers a fusion of Turkish and Middle Eastern flavors. If you're craving a seafood feast, look no further than Arabian Sea Restaurant, where you can savor the freshest catch of the day. And don't forget to satisfy your sweet tooth at Bab Al Hara Sweets, a local favorite for delectable Middle Eastern desserts. With such a wide array of dining options, Sur Plaza Hotel ensures that every culinary desire is catered to with utmost care and satisfaction.

Shop 'til you drop in Sur

Sur Plaza Hotel is conveniently located near several shopping landmarks, making it the perfect destination for avid shoppers. Just a short stroll away, you'll find the New Souq, where you can immerse yourself in a bustling marketplace filled with a wide array of goods. From traditional Omani handicrafts to fresh produce and spices, this vibrant market offers a true taste of local culture. For those looking for unique fashion finds, the Ladies' Souq is a must-visit. Here, you'll discover a treasure trove of traditional clothing, accessories, and jewelry, all beautifully crafted by local artisans. If you're a music enthusiast, don't miss a visit to Al-Dan Musical Instruments, located nearby. This specialty store offers a remarkable selection of traditional Omani instruments, allowing you to bring the captivating sounds of the region home with you. Lastly, for those seeking authentic Omani souvenirs, Walad Awashah Trading is the place to be. This charming store showcases a wide range of traditional Omani crafts, including intricately woven rugs, pottery, and silverware. With its prime location near these shopping landmarks, Sur Plaza Hotel ensures that your retail therapy desires are effortlessly fulfilled.

Affordable Luxury: Sur Plaza Hotel Offers Exceptional Value

When it comes to finding the perfect accommodation in Sur, Oman, Sur Plaza Hotel stands out as a true gem. With an average price of just $76 per room, this hotel offers exceptional value for travelers seeking comfort and convenience without breaking the bank. Compared to the average price of a hotel room in Sur, which is $107, Sur Plaza Hotel provides an unbeatable deal that allows guests to enjoy a luxurious stay at an affordable price. Sur Plaza Hotel goes above and beyond to ensure that every guest feels pampered and well taken care of. The hotel boasts a range of amenities, including spacious and elegantly decorated rooms, a swimming pool, a fitness center, and a restaurant serving delectable local and international cuisine. Whether you're traveling for business or leisure, Sur Plaza Hotel provides the perfect base to explore the city's vibrant culture, stunning beaches, and historical landmarks. With its competitive pricing and top-notch facilities, Sur Plaza Hotel is the ideal choice for budget-conscious travelers who don't want to compromise on quality. Book your stay today and experience the perfect blend of comfort, convenience, and affordability at Sur Plaza Hotel.

Excellent Service and Clean Facilities

Sur Plaza Hotel in Sur, Oman has received rave reviews from its satisfied guests. The hotel's staff is highly praised for their friendly and helpful nature, ensuring a warm and welcoming atmosphere throughout the stay. The cleanliness of the hotel is also a standout feature, with guests consistently mentioning the cleanliness of both the rooms and the common areas. The swimming pool is described as a good size and beautifully maintained, offering a refreshing retreat for guests. Overall, Sur Plaza Hotel provides excellent service and clean facilities, making it a top choice for travelers visiting Sur.

A Memorable Stay at Sur Plaza Hotel

Sur Plaza Hotel in Sur, Oman has received rave reviews from its satisfied guests. With an overall rating of 7.8, it is evident that this hotel excels in providing a memorable experience for its visitors. From the moment you step foot into the hotel, you will be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of exceptional. With a staff performance rating of 8.2, you can trust that your needs will be attended to with utmost care and professionalism. One of the standout features of Sur Plaza Hotel is its commitment to cleanliness. With a cleanliness rating of 8.2, you can expect spotless rooms and well-maintained facilities throughout your stay. The hotel takes great pride in maintaining a high standard of cleanliness, ensuring that you can relax and unwind in a hygienic and comfortable environment. Additionally, Sur Plaza Hotel offers excellent value for money. With a value rating of 7.5, guests have consistently praised the hotel for its affordable rates and the range of facilities available. Whether you are looking to unwind by the pool, indulge in a delicious meal at the on-site restaurant, or explore the surrounding area, you can do so without breaking the bank. The hotel's commitment to providing exceptional value ensures that you can make the most of your stay without compromising on quality.

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Amenities and facilities

Very good7.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Halal breakfast
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
OYSTER'S
  • Cuisine: American
  • Menu: Buffet

Location

23 Al Aise Street, Sur, Sur, Oman, 411

Very good7.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee75 OMR
The property
  • Room voltage220
  • Number of rooms 95
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Best Western Sur from real guests

Provided by verified guests of

Agoda logo
7.9
  • Cleanliness score 8.3 out of 10 and is a high score in Sur
    Cleanliness8.3
  • Service score 8.3 out of 10 and is a high score in Sur
    Service8.3
  • Room comfort and quality score 7.8 out of 10 and is a high score in Sur
    Room comfort and quality7.8
  • Location score 7.7 out of 10 and is a high score in Sur
    Location7.7
  • Facilities score 7.6 out of 10 and is a high score in Sur
    Facilities7.6
  • Value for money score 7.6 out of 10 and is a high score in Sur
    Value for money7.6
High score for Sur

Rating

9+ Exceptional (78)
8-9 Excellent (50)
7-8 Very Good (83)
6-7 Good (38)
<6 Below Expectation (31)

Review summary

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Visitors have consistently praised the excellent and friendly staff who provide top-notch service. Guests have also commended the good value for money and cleanliness of the well-maintained rooms. The hotel's location is also a plus, as it is close to the fort and other attractions. Additionally, the nice and clean swimming pool and the tasty and generous breakfast with varieties of dishes have also received positive mentions in guest reviews.

Minor outdated furniture, carpet. Positive reviews on staff, cleanliness, and location.

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Showing 280 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Georgio from United Arab Emirates
    Couple
    Standard King Room
    Stayed 1 night in June 2025

    “Highly Recommended ”

    This is one of the best three-star hotels I’ve ever stayed at in Oman. The staff were genuinely kind and professional—Shamayla, in particular, went out of her way to help and make sure everything was perfect. The room was clean and comfortable, and the breakfast was really good. I had a great stay!

    Reviewed June 09, 2025
  2. 7.2
    Very good
    Alphy from Oman
    Family with young children
    Standard King Room
    Stayed 1 night in June 2025

    “Not clean ”

    This is my 3rd time stay here but last two times the name was sur plazza ath that time very clean and pleasant smell al over the hotel now it's very bad , in my room the closet are broken didn't like it

    Reviewed June 12, 2025
  3. 9.6
    Exceptional
    Jackie from United States
    Couple
    TWIN 2 Single Beds Non-Smoking Standard Room Mini Bar Wi-Fi Coffee And Tea Maker Full Breakfast
    Stayed 1 night in March 2025

    “Very clean hotel with friendly staff”

    Really enjoyed my stay at this hotel. A lovely welcome from Mr Jedi at the front desk. The hotel is clean and comfortable and has some cool architectural features. Breakfast is substantial and included in the rate. Mr Rishi and his restaurant staff were wonderful also. A great pool to relax in after a day in the beautiful Sur. I would recommend staying in a room in the wings off the center rotunda of the hotel as they are quietest. Enjoy!

    Reviewed March 13, 2025
  4. 8.0
    Excellent
    Gaurav from India
    Couple
    Standard Twin Room
    Stayed 1 night in March 2025

    “Happy with our stay”

    Although we stayed only a night at the hotel, our stay was comfortable and peaceful. The location was a bit away from the old town however it is workable. The breakfast was amazing however the service from Rishi was the best that we have ever received and will remember for a long long time. Thank you for making our stay comfortable and welcoming Rishi. We will come back soon thanks to the amazing staff.

    Reviewed March 10, 2025
  5. 8.4
    Excellent
    Alex from United Kingdom
    Couple
    Stayed 1 night in January 2024

    “Good but a bit far from central”

    Decent place. Good food. Clean rooms. Nothing amazing but you probably can't do better than this in Sur. The main issue is that it's quite a long way from central Sur and the seafront which is where you want to be. But there isn't much in terms of good accommodation in that area so this is fine.

    Reviewed March 29, 2024

    Dear Alex, Greetings from Sur Plaza Hotel!. Many Thanks for your stay at Sur Plaza hotel. Thanks for your valuable review. We look forward to welcome you again at Sur Plaza Hotel. Best Regards, Rajesh Room Division Manager

    Responded April 07, 2024
    Best Western Sur
Changed to review page 1

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