Exterior view, bai Hotel in Cebu
Deluxe Room - Guestroom, bai Hotel in Cebu
bai Hotel
Bar/lounge, bai Hotel in Cebu
Bar/lounge, bai Hotel in Cebu
Lobby, bai Hotel in Cebu
Swimming pool, bai Hotel in Cebu

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8.9Excellent

11,255 reviews

11,255 reviews

Cleanliness 9.2
Service 9.2
Facilities 9.1
Value for money 8.9
Location 8.8
See map

8.8Excellent

Location rating score

Excellent location
Excellent for walking
Parking
FREE
Walkable places
Cebu International Convention Center
250 m
Parkmall
320 m
Mandaue Cutural and Sport Center
500 m
Popular landmarks
Ayala Center
3.6 km
Casa Gorordo Museum
4.5 km
Yap Sandiego Ancestral House
4.6 km
Fort San Pedro
4.9 km
Basilica De Sto. Nino
5.1 km
Closest landmarks
MetroCebu Oral Rehabilatation Center
240 m
Weng-Weng Pharmacy
400 m
HearthHub Clinic
440 m
Mandaue City Social Hygiene Clinic
540 m
Cebu Doctors' University
580 m

bai Hotel

Ouano Ave Mandaue, Mandaue City, Cebu, Philippines, 6014 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mandaue City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Great Breakfast

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

51 travelers have booked today.

Value for money8.9
Location rating8.8
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport5.0 km

Rooms available at bai Hotel

Executive One Bedroom Suite
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite Executive 1 bedroom
...
    Enter dates to see prices
    Room #246858216
    ...
      Enter dates to see prices
      One Bedroom Club Executive Suite
      ...
      • Room size: 57 m²/614 ft²
      Enter dates to see prices
      Deluxe Room (Quarantine Use Only)
      ...
      • Room size: 27 m²/291 ft²
      • 2 single beds or 1 king bed
      Enter dates to see prices
      Executive Room(2 Twin Beds)
      ...
      • Room size: 27 m²/291 ft²
      Enter dates to see prices
      One Bedroom Executive Twin Suite
      ...
      • Room size: 54 m²/581 ft²
      • 2 single beds
      Enter dates to see prices

      Frequently asked questions

      What dining options are available at bai Hotel?

      bai Hotel has a wide selection of restaurant and food options for you to take pleasure in while staying at this property, which include Western cuisine, Buffet in restaurant, International cuisine, and Asian cuisine.

      What types of facilities are offered for children at bai Hotel?

      While on a trip with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at bai Hotel such as kids pool.

      What actions does bai Hotel take in terms of hygiene, safety, and cleanliness?

      bai Hotel fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, body thermometer, first aid kit, free face masks, sterilizing equipment, and staff trained in safety protocol for all rounded safety precautions and hygiene protocols.

      At what time of the year is bai Hotel most popular?

      bai Hotel's most popular month where verified guests travelers have stayed the most is in December.

      What was the average room rate for bai Hotel been in the past month?

      The average room rate for bai Hotel in the past month is 6407.61 PHP, compared to city's average of 2613.21 PHP.

      In which languages can bai Hotel's employees communicate?

      bai Hotel can communicate up to 5 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

      What payment options are accepted at bai Hotel?

      bai Hotel supports up to 5, with payment card selections such as Cash, Visa, American Express, and MasterCard.

      What is the average rating that past Group travelers have given to bai Hotel?

      Verified group travelers that have stayed at this property have given bai Hotel an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

      What do local travelers think about bai Hotel?

      Verified local travelers that have stayed at this property have given bai Hotel an average rating of 9.2. You can look up on more detailed customer reviews, and responses for this property down in the review section.

      What time is check-in and check-out at bai Hotel?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.

      What people love about bai Hotel

      • 10

        Exceptional
        Cleanliness

        "The rooms are very comfortable, great aircon, plenty of hot water, everything very clean!"

        Billy

        |

        October 18, 2023

      • 10

        Exceptional
        Cleanliness

        "The room was very comfortable and clean … loved the fluffy pillows ."

        MANUEL

        |

        October 16, 2023

      • 9.2

        Exceptional
        Location

        "The location was convenient for exploring the city and the parking was a nice bonus."

        Hyacinth

        |

        October 6, 2023

      More about bai Hotel

      More about bai Hotel

      bai Hotel

      When you are looking for comfortable and convenient accommodations in Cebu, make bai Hotel your home away from home. A stay at bai Hotel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Cebu are yours with a stay at bai Hotel, located just 5.0 km from the famous Basilica De Sto. Nino.
      Take advantage of a wealth of unrivaled services and amenities at bai Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with taxi and car hire services available.
      Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at bai Hotel.
      In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at bai Hotel offer a layout option like a separate living room. Some rooms have cable TV to keep guests entertained.
      You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


      Dining and things to do

      Wake up with no worries at bai Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
      Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
      Throughout the day, you can enjoy the activities offered at bai Hotel. Warm up at the end of the day with a visit to the massage, salon, spa and sauna. The many offerings at bai Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at bai Hotel gives you a great reason to spend more time in your swimsuit.
      With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


      Around the property

      With its convenient location, the hotel offers easy access to all Cebu has to offer. Your first day during your stay at bai Hotel should include a visit to Ayala Center located 3.5 km away.

      Show less

      Amenities and facilities

      Exceptional
      Facilities

      9.1

      Most talked about facilities

      Breakfast

      53 mentions

      Swimming Pool

      29 mentions

      Food & Dining

      24 mentions

      Housekeeping

      18 mentions

      Languages spoken
      • English
      • Filipino
      • Japanese
      • Korean
      • Russian
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Golf course [on-site]
      • Massage
      • Pool with view
      • Sauna
      • Spa
      • Spa/sauna
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • Alternative meal arrangement
      • Bar
      • Bottle of water
      • Breakfast [buffet]
      • Coffee shop
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service [24-hour]
      • Vending machine
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Kids facilities
      • Kids meal
      • Playground
      • Swimming pool [kids]
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Bicycle parking
      • Car park [charges apply]
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Taxi service
      • Valet parking
      Available in all rooms
      • Accessible by elevator
      • Air conditioning
      • Alarm clock
      • Closet
      • Coffee/tea maker
      • Concierge
      • Desk
      • Electric kettle
      • Fire extinguisher
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Internet access – wireless
      • Ironing facilities
      • Non-smoking
      • Pool facilities
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Scale
      • Shower
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wi-Fi [free]
      • Window

      Food and dining

      Restaurants on site
      Cafe Bai
      • Menu: A-la-carte
      Marble & Grain Steakhouse
      • Cuisine: International
      • Menu: Buffet

      Location

      Ouano Ave Mandaue, Mandaue City, Cebu, Philippines, 6014
      Excellent
      Location

      8.8

      Airports
      • Mactan-Cebu International Airport (CEB)
        5.0 km 20 min drive
      • Bohol–Panglao International Airport (TAG)
        85.9 km 3.6 hour drive
      Public transportation
      • Cebu North Bus Terminal
        1.5 km
      • Cebu South Bus Terminal
        5.7 km
      Hospital or clinic
      • MetroCebu Oral Rehabilatation Center
        240 m
      Shopping
      • SM Seaside City Cebu
        7.8 km
      Convenience store
      • 7 Eleven
        740 m
      Cash withdrawal
      • ATM on-site

      What's nearby

      Popular landmarks
      • Ayala Center
        3.6 km
      • Casa Gorordo Museum
        4.5 km
      • Yap Sandiego Ancestral House
        4.6 km
      • Fort San Pedro
        4.9 km
      • Basilica De Sto. Nino
        5.1 km
      • Magellan's Cross
        5.2 km
      • Colon Street
        5.2 km
      • Taoist Temple
        5.5 km
      • Temple of Leah
        8.5 km
      • Tops Lookout
        8.8 km
      Nearby landmarks
      • MetroCebu Oral Rehabilatation Center
        240 m
      • Cebu International Convention Center
        250 m
      • Parkmall
        320 m
      • Weng-Weng Pharmacy
        400 m
      • HearthHub Clinic
        440 m
      • Mandaue Cutural and Sport Center
        500 m
      • Mandaue City Social Hygiene Clinic
        540 m
      • Cebu Doctors' University
        580 m
      • Mandaue City Hospital
        640 m
      • Medical Arts Building
        650 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

      • Early Check-in and late Check-out Policy: Requests for early check-in will be noted on your reservation but will be subject to availability on check-in date. Late Check-out request will be arranged at the Front Desk and request is subject to availability as well.

        Incidental Deposit Policy: An incidental deposit of Php2,000 per room, per night is required upon check-in. Deposit will be refunded upon check-out if no costs are incurred.

        Children Policy:
        1. Infant 0-1-year-old: Stay for free if using existing bedding.
        2. Children 2-11 year(s): Stay for free if using existing bedding.
        3. A maximum of 2 children can stay free of charge when sharing beds with adults.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until11:00
      Getting around
      • Airport transfer fee1800 PHP
      Extras
      • Breakfast charge (unless included in room price)1288 PHP
      The property
      • Non-smoking rooms/floorsyes
      • Number of floors21
      • Number of restaurants3
      • Number of rooms 668
      • Year property opened2017

      Reviews of bai Hotel from real guests

      Provided by verified guests of Agoda
      8.9
      Cleanliness9.2
      Service9.2
      Facilities9.1
      Value for money8.9
      Location8.8
      High score for Cebu
      Rating
      9+ Exceptional (1,952)
      8-9 Excellent (310)
      7-8 Very Good (347)
      6-7 Good (120)
      <6 Below Expectation (213)

      Show reviews that mention 

      Showing 2,942 verified guest comments
      12345
      10.0
      Exceptional
      David from United Kingdom
      Solo traveler
      Deluxe Room
      Stayed 7 nights in January 2023

      What a hotel”

      The hotel is impressive as you first view it. As you arrive, the staff are OUTSTANDING, from the boys on the door and security. Check-in was completed easily, and staff were there to help me to my room. The room was huge and spacious, very very clean and well laid out, with tea and coffee facilities. Bathroom was huge. The bed was one of the most comfortable I've slept in for a long time, I could do with taking it home with me!!!!! The gym is well equipped and the infinity pool is wonderful, with great views of the city. Breakfast is buffet style, and plenty of choice for an international clientele the hotel appears to be aiming at. Again the staff are so helpful, and was a pleasure to have a chat with them. I wouldn't hesitate to book this hotel again, in fact I already have for my one night in Cebu next week. Look forward to seeing you all again.

      Reviewed January 22, 2023

      Greetings from bai Hotel Cebu! Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

      Responded January 23, 2023
      bai Hotel
      10.0
      Exceptional
      Roy from Philippines
      Group
      Deluxe Room
      Stayed 1 night in January 2023

      An exceptionally well organised hotel and a pleasure to stay in. ”

      The staff are friendly and extrememly helpful. Rechelle was a great help in getting us settled in and introducing us to what was available at the hotel. The rooms are modern, clean, and very comfortable. The pool area is great to relax in, offers some amazing views, and the bar and food available there is a treat. Their rooftop bar (the twilight roofdeck), serves some amazing cocktails and the live music we saw there was very good. The food at the hotel is excellent and there was a good variety at the breakfast buffet. The cafe does amazing coffee and counter food. The location is great with two malls close by (one in walking distance) and a short drive to most locations in cebu. Would definitely reccomend a stay here.

      Reviewed January 12, 2023

      Greetings from bai Hotel Cebu! Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

      Responded January 19, 2023
      bai Hotel
      10.0
      Exceptional
      Maki from Japan
      Family with teens
      Deluxe Room
      Stayed 4 nights in March 2023

      I was able to stay with peace of mind”

      Convenient location in the city with nearby shopping malls and free activity pick-up. The room was clean and comfortable. The only disappointment was the Nescafe instant coffee and Lipton Yellow Label tea in the room compared to the luxurious breakfast. There were security checks for vehicles and luggage upon entry and exit, and the staff were friendly and accommodating.

      Reviewed May 08, 2023
      Auto-translated through generative A.I.

      Greetings from bai Hotel Cebu! Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

      Responded May 09, 2023
      bai Hotel
      10.0
      Exceptional
      Brian from Philippines
      Couple
      Deluxe Room
      Stayed 1 night in May 2023

      The Usual Excellent Experience”

      We live down south of Cebu and wanted a place to relax before going to the airport for a midnight flight. Our family frequents this hotel for location convenience and customer delight. They did not fail today! It was a busy weekend and took time to prepare our room. We were advised to extend our patience since we checked in early. After following up on the room status, Rechelle went out of her way to have the room upgraded with a king sized bed instead. Thank you for the service and extra mile, Rechelle!

      Reviewed May 07, 2023

      Greetings from bai Hotel Cebu! Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

      Responded May 09, 2023
      bai Hotel
      10.0
      Exceptional
      V from Singapore
      Couple
      Premier Room
      Stayed 2 nights in February 2023

      Best Hotel in Cebu”

      Bai Hotel gave us the best experience in Cebu. As we made our bookings quite last minute and were travelling to the different islands, we had multiple accommodations throughout our stay and Bai Hotel surpassed them all in all aspects! Lester was an excellent server who catered to us with a constant smile on his face and positive attitude. He went above and beyond to help us and I believe will be an excellent leader to lead his team. All the staff at Bai Hotel were the epitome of what hospitality and hotel service should be and I will be certain to recommend Bai Hotel to all my friends and family who plan travels to Cebu. Bonus: Their rooftop bar is out of this world. Simply beautiful. Thank you to Bai Hotel and their wonderful team for making our stay in Cebu most memorable.

      Reviewed February 13, 2023

      Greetings from bai Hotel Cebu! Thank you very much for choosing to stay at bai Hotel Cebu and for sharing your kind review. We are glad that you loved our facilities and services. We look forward to welcoming you back to our hotel in the future. See you soon!

      Responded February 14, 2023
      bai Hotel
      12345
      This is a popular property. Don't miss out!

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