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7,5
basat en 444 comentaris

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de 444 comentaris
  • Estat de l'hotel/higiene 7,6
  • Serveis 7,1
  • Ubicació 9,1
  • Comoditat de l'habitació/Nivell 7,1
  • Actuació del personal 7,2
  • Relació qualitat preu 7,6
  • Menjar/menjador 6,2
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Hei L.
Noruega
18 d'agost 2016
Disrespect
Everyday around 11 in the morning, there's always a stuff come in our room by not locking the door for care if there's a guest lying down or whatever. Very disrespectful!!! Never live there ever again.

Miroslaw S.
Polònia
04 d'agost 2016
Good choice for people in transit
Perfect location just very close to Berlin HBF. Room small but eficiently equiped. Bit noisy if you open the window.

Ho Y.
Hong Kong
20 de juliol 2016
good
excellent

Kris T.
Estats Units
19 de juliol 2016
Perfect location..hotel suits my needs
This isn't a luxury hotel, but the location could not be better, the staff is excellent, the hotel is modern, clean, functional. Rooms and bathrooms are small but efficient. Comfortable mattresses, fast free wifi. I will stay here again!

Tabitha J.
Indonèsia
04 de juliol 2016
Centrally located
New hotel and very crowed

Tabitha J.
Indonèsia
04 de juliol 2016
Perfect location
Just beside the station

Alma A.
Austràlia
04 de juliol 2016
Lack of staff and rude. Location good
This is more like a hostel accomodation. A lot of local German schoolies stay at this hotel and they were rowdy. The bar wasn't attended and seemed they are short of staff. One rude staff at reception named Sandra was terrible. The rest were ok. The towels were not changed. Maybe need to put them on the floor or ask. The common area can be crowded so difficult to get pass to get to the elevator. Pros: Location- right next to the station Rooms are generally good size. Strong and reliable wifi. Cons: Elevator is slow and not enough for the crowd. We were on the 8th floor. Reception gets too busy. Beds are uncomfortable. No phones in room to call reception.

KA L.
Macau
23 de juny 2016
Convenient location and the room is small
The location of the hotel is convenient and just next to the hbf station. The room is really small but clean, it is difficult to open suitcases in the room and staff is not friendly.

Helen R.
Regne Unit
06 de juny 2016
Room has no temperature control
Window could not be opened wide. Room was extremely hot, with no air. We had to sleep with room door opened. The noise from the roof bar and from other bed rooms was very loud and continued until early mornings. Not a peaceful hotel, very hard to have a good night sleep. We could not wait to check out.

florence P.
Filipines
02 de juny 2016
Rude customer service
Customer service should be always proper in all areas in dealing with people. But the service in this hotel is so bad. Some staffs are rude. And the room that we got had a very dusty floor. Location is fine. But should you have any other hotel options, just check them first but not this hotel.