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de 1734 comentaris
  • Neteja 8,2
  • Serveis 7,7
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Actuació del personal 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6
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maritess, Filipines
Grup
Superior
Estada d'una nit en d'agost de 2014
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Comentat el 01 de setembre 2014
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Camilla, Dinamarca
Família amb nens menuts
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada de 3 nits en de juliol de 2014
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.
Comentat el 01 de setembre 2014
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Daniel, Estats Units
Grup
Superior
Estada de 2 nits en d'agost de 2014
Great.
Reduced price/discount. Staff. Included breakfast.
Comentat el 31 d'agost 2014
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Weiwei, Singapur
Persona que viatja sola
Superior
Estada de 4 nits en d'agost de 2014
very outstanding service!
super attentive staff who make the effort to add a personal touch, clean rooms, staff speak good english
What impressed me the most was the effort in making guest feel welcomed. Hotel staff are super attentive to needs; I feel as though I have a butler in hanoi!
Comentat el 30 d'agost 2014
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MARILL, Regne Unit
Persona que viatja sola
Superior
Estada d'una nit en d'agost de 2014
Great People
service,value,location
Walking distance from hoan kiem lake makes this hotel a good choice for me as a traveler and the service is really worth the mention in this family-oriented environment. the price was also affordable for me as a tourist.
Comentat el 24 d'agost 2014
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elyzabeths, Indonèsia
Parella
Superior
Estada de 3 nits en de març de 2014
strategic hotel
the food, the cleanliness and the location
Comentat el 24 d'agost 2014
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George, Canadà
Família amb nens menuts
Superior
Estada de 6 nits en d'abril de 2014
Great location
Location, Location, Location!!!
Pleasant
Comentat el 19 d'agost 2014
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Jan, Països Baixos
Parella
Superior
Estada de 3 nits en de febrer de 2014
The best hotel for price and quality
Nice and clean room. Strong wifi, good location and friendly staff
Got more than expected and we really enjoyed our stay there. Thaison Palace is a golden palace for long stay and their staff made us feel at home. Highly recommend!
Comentat el 17 d'agost 2014
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WenJie, Singapur
Persona que viatja sola
Superior
Estada d'una nit en d'agost de 2014
Repeated Quality & Excellent Hospitality.
Friendliness Of Staff,Service,Value For Money
Once again, i got back to Thaison Palace Hotel and as usual, i was greeted with the friendly staffs. Even as a lone traveller myself, this place has been packed with family love and the warmth of hotel staff is never like what you can get at many hotels i've been to. The staffs are always there for you and be ready to treat you like a family member of their own and this warmth is definitely what travellers would love and appreciate since we are not familiar with the country. It is like having a home of your own but in vietnam. Based on the previous trip, when you do give feedback, it is always valued by them and taken into serious considerations for improvement. Definitely a worthwhile stay yet again and probably my permanent hotel when i travel to hanoi again.
Comentat el 15 d'agost 2014
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michael, Filipines
Grup
Superior
Estada de 8 nits en d'agost de 2014
A hidden gem in the Old Quarter
Location, the staff and great clean rooms
I don't think I would have been inspired the way I am now had I chose a different hotel. Thaison has definitely helped me achieve that reset that I needed because of their amazing service and very relaxing atmosphere. We enjoyed the stay and will definitely gonna go back.
Comentat el 14 d'agost 2014
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