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de 1724 comentaris
  • Estat de l'hotel/higiene 8,2
  • Serveis 7,8
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Actuació del personal 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6
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Phuc N., Vietnam
Viatgers en solitari
Estada de 2 nits en de gener de 2015
review
friendly, flexible, great location
Very good, nice and comfortable room, good wifi, except on 2nd and 3rd floor. Breakfast is ok but need to rotate different food. employees are friendly and helpful
Comentat el 08 de febrer 2015

Arthur M., Regne Unit
Parelles
Estada de 4 nits en de novembre de 2014
Hotel in really a 2 star
Staff
The staff were nice, but the hotel is in need of a good clean and some general maintenance, it is very old and the rooms smell. The breakfast is cold, ie. cold fried eggs, the eggs have been pre-cooked and are put on the breakfast table on a plate and just left, not kept warm or a cover over them, as is all the food.
Comentat el 05 de febrer 2015

Tam N., Austràlia
Famílies amb infants petits
Estada de 2 nits en de febrer de 2015
Wonderful stay at Thai Son Hotel. Best service.
Location. Service. Hospitality
Best service ever have. Location. Service. Hospitality
Comentat el 04 de febrer 2015

mitchell J., Canadà
Parelles
Estada de 2 nits en de gener de 2015
Excellent for 3 star hotel and great staff
Staff+ Location and rooms
We highly recommend this hotel and making sure you will never feel regret when choosing this hotel for your stay in Hanoi. Everything is great from rooms, location, breakfast... Staff very friendly, so kind and so helpful. We love this hotel so much and must come back soon.
Comentat el 02 de febrer 2015

Matthew D., Austràlia
Viatgers en solitari
Estada de 4 nits en de gener de 2015
Excellent customer service and location
Customer service, location and breakfast
Small hotel in heart of Hanoi's Old Quarter. Excellent customer service. Initially I was not happy at all with my room, no windows and tiny bathroom with a shower that had no drain - the drain being in the corner of the bathroom. The room was located opposite the breakfast room and just below the kitchen area so, very loud and I didn't sleep well. I raised the issue with management and they immediately offered me a free upgrade to a much nicer room free of charge, which was great. The breakfast was good for a very small hotel with limited size.
Comentat el 31 de gener 2015

Thanh D., Vietnam
Grups
Estada de 2 nits en d'abril de 2014
This hotel is in the middle of Ha Noi
Nice food around the hotel
The room is too small
Comentat el 30 de gener 2015

THanh T., Vietnam
Viatgers en solitari
Estada de 4 nits en de gener de 2015
It s ok
Nothing to say
Really bad
Comentat el 30 de gener 2015

Petra G., Austràlia
Famílies amb infants grans
Estada d'una nit en de gener de 2015
Thaison palace hotel
Super friendly staff, very helpful
It was a good room but there were a few issues with the booking via Agoda (and the hotel's understanding of a family room). It was sorted however, after a length of time. We did transfer to another hotel after 3 days there and they offered to transfer our luggage. Great we thought, yet when it arrived they attempted to bill us for the taxi to transport it. Had we have known this we would have taken it ourselves in the first place.
Comentat el 23 de gener 2015

Hristo G., Bulgària
Viatgers en solitari
Estada de 2 nits en de desembre de 2014
Everything was great!
staff,rooms,breakfast
It's an amazing place, great value for money. Big clean rooms. Great staf!!! One of the best breakfast I've ever had in a hotel. Walking distance to Hoan Kiem lake and bar streets.
Comentat el 22 de gener 2015

Natalie R., Austràlia
Famílies amb infants grans
Estada d'una nit en de gener de 2015
wonderful staff average hotel
Staff, location and breakfast
Comentat el 20 de gener 2015