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de 1724 comentaris
  • Estat de l'hotel/higiene 8,2
  • Serveis 7,8
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Actuació del personal 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6

Abdul Z., Índia
Parelles
Estada de 2 nits en de març de 2015
Best hotel in great location
The best for location, room, staff and service
Thaison Palace is the best hotel for our stay in total 2 weeks in Vietnam. It is perhaps the best hotel in Hanoi. The price cheap but we the quality is very good. Location can not beat, just minute walk to Hoan Kiem lake and water puppet. Room is very clean and we really felt satisfied with hotel service. Highly recommend this hotel.
Comentat el 08 de novembre 2015

Christiaan V., Sud-Àfrica
Parelles
Estada de 3 nits en d'octubre de 2015
Good value for money.
Location, Friendly staff, Good facilities.
We really enjoyed our stay at Thaison Palace Hotel. The staff members were very friendly and they always tried to help us with any information that we needed.
Comentat el 05 de novembre 2015

Moritz J., Alemanya
Viatgers en solitari
Estada de 3 nits en d'octubre de 2015
Great stay!!!
Super friendly staff, good guidance and super service
I had a great stay! The hotel has a great location, super friendly and forthcoming staff!
Comentat el 03 de novembre 2015

Hung L., Vietnam
Parelles
Estada d'una nit en d'octubre de 2015
best 3 star hotel in Hanoi
rooms, staff, location and service
My stay at Thaison Palace Hotel 's just perfect. Room was clean, spacious and full of fresh air. Staff is the highlight for this hotel when they worked hard, helpful and honest. We booked the trip to Halong Bay via this hotel travel desk ( Peter, hotel manager handled it) and got more than expected. We will come back this hotel next time.
Comentat el 30 d'octubre 2015

Lan H., Vietnam
Viatger de Negocis
Estada d'una nit en d'octubre de 2015
good
good
good
Comentat el 29 d'octubre 2015

Tung N., Vietnam
Parelles
Estada de 2 nits en d'octubre de 2015
Great staff, great location
Staffs are friendly, room is clean
I am happy with the hotel
Comentat el 29 d'octubre 2015

Faridah M., Austràlia
Grups
Estada d'una nit en d'octubre de 2015
Value for money.
friendly staff, central location, clean
Wish there were tea n coffee in the room as there was no room service. Room service food was bought from outside and had my dinner out of styrofoam containers with plastic cutlery. There are many cafés outside and I could have gone out but I was very tired. Also I booked thro the hotel a transport from airport and it came 40mins after my arrival time!
Comentat el 18 d'octubre 2015

Timothee D., França
Parelles
Estada de 9 nits en de setembre de 2015
Outstanding Service
The service, the comfort, the friendly staff
Our stay was overall very satisfying. The staff's service is great, despite the fact that not all understand english very well, they will always get back to you and solve your issues in a very satisfying manner. The room was comfortable, the bathroom's cleanliness could have been a lot better (humidity is an issue - stains of humidity on the ceiling of the bathroom for example). Located in the old quarter. It has advantages and inconvenients. It is close to many busy streets, with bars etc, and the roads are an absolute nightmare to cross - but this seems to be the case everywhere in Hanoi.
Comentat el 14 d'octubre 2015

mako I., Japó
Viatger de Negocis
Estada de 2 nits en d'octubre de 2015
Hotel staff is always very friendly.
hotel staff is very friendly as usual and situated near by the lake and there are many local restaurants within walking distance.
Comentat el 10 d'octubre 2015

TRAN H., Vietnam
Viatgers en solitari
Estada de 3 nits en de setembre de 2015
Very nice hotell and friendly staff
Friendly staff good location cleanroom
Excellent hotel ,the hotel in central ha noi city so easy travel to every place
Comentat el 03 d'octubre 2015