Comentaris recents de clients

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de 1735 comentaris
  • Neteja 8,2
  • Serveis 7,7
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Servei 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6
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Hector, Mèxic
Família amb nens grans
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada d'una nit en de gener de 2016
Not very clean and food was bad
The staff is very friendly, the location is good and the price is reasonable.
The room was not very clean. We killed a cocroach and their were small ants in the bed. The food was not nice. On the other hand the staff was helpful and servicial. The hotel is located two blocks from the lake.
Comentat el 04 de gener 2016
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PAULINA, Filipines
Família amb nens grans
Suite familiar amb vista sobre la ciutat per a 4 adults
Estada de 4 nits en de desembre de 2015
Beauty should be beyond the name and the facade
Walking distance from the lake and night markets, friendly and helpful staff, nice room interior.
We felt uncomfortable with the size of the comfort room (toilet bowl is too near the shower enclosure which is also too cramped) and the cleanliness of the towels (all dirty white in color already!) Could have been better if something can be done to improve these.
Comentat el 04 de gener 2016
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toyoda, Japó
Parella
Superior
Estada de 2 nits en de desembre de 2015
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.
Comentat el 03 de gener 2016
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Mai, Austràlia
Parella
Superior
Estada d'una nit en de gener de 2015
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.
Comentat el 03 de gener 2016
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Todd, Estats Units
Família amb nens grans
Delux
Estada de 2 nits en de desembre de 2015
Very customer oriented and a pretty good location
Very customer oriented and a pretty good location
We arrived by train very early in the morning. Our room wouldn't be ready till after noon so they found another hotel where we could stay for the same price. Very helpful!
Comentat el 03 de gener 2016
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TAN, Singapur
Persona que viatja sola
Superior
Estada de 4 nits en de desembre de 2015
JackTan Singapore
clean; quiet at night; friendly staff
Friendly staff, good location.
Comentat el 31 de desembre 2015
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Bao, Vietnam
Parella
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada d'una nit en de desembre de 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.
Comentat el 31 de desembre 2015
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Bao, Vietnam
Parella
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada de 2 nits en de desembre de 2015
Premium point for Thaison Palace Hotel
Room size/ cleanness, staff and location
Feeling confident to recommend this hotel for all leisure traveling all around the world. Thaison Palace provided excellent service by helpful and super friendly staff. Peter, Paige, Hien, Christine are star in this hotel. Christine booked for me the tour to Hoa Lu Tam Coc and Halong Bay on Glory Legend Cruise and both turned to be excellent. We are sure to come back this hotel for our next stay in Hanoi.
Comentat el 31 de desembre 2015
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Piotr, Irlanda
Parella
Suite familiar amb vista sobre la ciutat per a 4 adults
Estada d'una nit en de desembre de 2015
Most beautiful and best service
Staff is the best then is the location
We could not expect for more from a 3 star hotel because they brought us everything in perfect. Staff were lovely and friendly, especially Catherin, Paige and Handsome Peter. Peter helped us to book Galaxy Premium Cruise for 1 nights and 2 days at good discount and free upgrade to ocean views private en-suite. Thaison Palace is a real three star with good service and we think this hotel is the best choice for travelers.
Comentat el 31 de desembre 2015
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yoonjung, Corea del Sud
Persona que viatja sola
Superior
Estada d'una nit en de febrer de 2015
Cheap but not recomendable
Dirty, no window, so stuffy, bugs here n there.
Comentat el 29 de desembre 2015
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