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de 1733 comentaris
  • Neteja 8,2
  • Serveis 7,8
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,3
  • Actuació del personal 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6
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toyoda, Japó
Parella
Superior
Estada de 2 nits en de desembre de 2015
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.
Comentat el 03 de gener 2016

Mai, Austràlia
Parella
Superior
Estada d'una nit en de gener de 2015
Hotel not that clean as advertising
Be careful with booking your trip with the hotel. They charged extra money and really demand your decision on the day you checked in.
Comentat el 03 de gener 2016

Todd, Estats Units
Família amb nens grans
Delux
Estada de 2 nits en de desembre de 2015
Very customer oriented and a pretty good location
Very customer oriented and a pretty good location
We arrived by train very early in the morning. Our room wouldn't be ready till after noon so they found another hotel where we could stay for the same price. Very helpful!
Comentat el 03 de gener 2016

TAN, Singapur
Persona que viatja sola
Superior
Estada de 4 nits en de desembre de 2015
JackTan Singapore
clean; quiet at night; friendly staff
Friendly staff, good location.
Comentat el 31 de desembre 2015

Bao, Vietnam
Parella
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada d'una nit en de desembre de 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.
Comentat el 31 de desembre 2015

Bao, Vietnam
Parella
Habitació familiar de luxe amb vista a la ciutat (4 adults)
Estada de 2 nits en de desembre de 2015
Premium point for Thaison Palace Hotel
Room size/ cleanness, staff and location
Feeling confident to recommend this hotel for all leisure traveling all around the world. Thaison Palace provided excellent service by helpful and super friendly staff. Peter, Paige, Hien, Christine are star in this hotel. Christine booked for me the tour to Hoa Lu Tam Coc and Halong Bay on Glory Legend Cruise and both turned to be excellent. We are sure to come back this hotel for our next stay in Hanoi.
Comentat el 31 de desembre 2015

Piotr, Irlanda
Parella
Suite familiar amb vista sobre la ciutat per a 4 adults
Estada d'una nit en de desembre de 2015
Most beautiful and best service
Staff is the best then is the location
We could not expect for more from a 3 star hotel because they brought us everything in perfect. Staff were lovely and friendly, especially Catherin, Paige and Handsome Peter. Peter helped us to book Galaxy Premium Cruise for 1 nights and 2 days at good discount and free upgrade to ocean views private en-suite. Thaison Palace is a real three star with good service and we think this hotel is the best choice for travelers.
Comentat el 31 de desembre 2015

yoonjung, Corea del Sud
Persona que viatja sola
Superior
Estada d'una nit en de febrer de 2015
Cheap but not recomendable
Dirty, no window, so stuffy, bugs here n there.
Comentat el 29 de desembre 2015

KWONG, Singapur
Família amb nens grans
Superior
Estada de 5 nits en de desembre de 2015
Relaxing and enjoyable Hanoi and Sapa trip
Staff friendly and helpful. Location good and value for money.
Location accessible to many nearby eating outlets. Food is cheap and not bad. Just need to book airfares, hotel and airport transfer for the trip. Rest of the stuff like day trips at Hanoi, train and express bus tickets, Sapa trekking, meals and accommodations can just be arranged through the hotel. Very convenient cos everything can be done through a package. No need to stress ourselves with all these arrangements in Singapore. The Guides for our Hanoi day trips and Sapa trekking trips are friendly and helpful. They are conversant in English. Meals at Sapa Panorama Hotel is yummy!
Comentat el 29 de desembre 2015

Xiaozhou, Xina
Família amb nens menuts
Superior
Estada d'una nit en de desembre de 2015
Nightmare night of this hotel
At AM1:00 i heard some people try to open my door and come to my room.I was so scared,because i’m single mother with my little girl come here to travel. I called the police,but them can’t speak english.I moved all the furniture of the room to against door.The people still knock my door want to coming.I cry very loudly for HELP,finally the man gone.And all those time no hotel staff come to help me.I will never forgot this horrible night .
Comentat el 28 de desembre 2015


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