2015
Notable 8,5
basat en 2584 comentaris

Comentaris recents de clients

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Notable



de 2584 comentaris
  • Neteja 8,7
  • Ubicació 8,2
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,7
  • Relació qualitat preu 8,7
  • Menjar/menjador 7,8
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Deborah, Canadà
Famílies amb infants grans
Delux
Estada de 2 nits en de juliol de 2013
Friendly, clean, and comfortable
The staff went above and beyond to make us feel welcome. The location was great for sightseeing. The rooftop restaurant is a hidden treasure!
We stayed for two nights while sightseeing in Hanoi, and would stay again at the Rising Dragon Palace. The staff was so kind and helpful.
Comentat el 24 de juliol 2013
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Nicholas, Regne Unit
Viatgers en solitari
Vista a la Ciutat Delux
Estada de 3 nits en de juliol de 2013
Excellent location near Hang Da Market
Location, cleanliness, quietness
This hotel is in an excellent location, down a pretty quiet street off a main road - I had no noise in my room. The room was spacious and clean - excellent view across the city. Not all of the rooms are so spacious and bright and airy, but mine was, hence good review.
Comentat el 23 de juliol 2013
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Thomas, Regne Unit
Viatger de Negocis
Delux
Estada de 14 nits en de juny de 2013
Charming
Staff service and attentivness to customer needs, ease of taxis, quiet street away from road noise
Calm and pleasant, good atmosphere, and really great staff service. Will stay there again next trip
Comentat el 22 de juliol 2013
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Niels, Dinamarca
Famílies amb infants petits
Vista a la Ciutat Delux
Estada de 2 nits en de juliol de 2013
Very friendly staff and great location
Location in quiet street, room, staff
The hotel is located in the outskirt of the old quarter in a nice quiet street. Staff is extremely helpful, friendly and attentive. The room was great and we enjoyed the balcony for drying clothes. The spa was excellent also.
Comentat el 21 de juliol 2013
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Bernard, Singapur
Parelles
Delux
Estada de 3 nits en de juliol de 2013
Amazed, comfortable and happy
Clean room, very attentive staff, fantastic room service
I've never order room service whenever I'm traveling that often. However, the western meal in this hotel is ridiculous delicious. Bed was really soft and comfortable with 4 pillows in 1 double bed. The staff gave us a shock initially for being too nice, but it seems like its their traditional for doing that. About 20 USD or 400,000 dong to airport. Only think is that the room is quite small. But it's comfortable!
Comentat el 21 de juliol 2013
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Vetniti, Tailàndia
Parelles
Delux
Estada de 2 nits en de maig de 2013
A nice place to stay
Great breakfast, nearby local restaurant, comfortable bed
Being the first time travelers to Hanoi, we had no ideas about where to stay. After reading reviews from Agoda, we decided to stay here. If location isn't your priority, this is the nice place to stay. Hotel locates nearby local restaurant and night market in walking distance. We arrived the hotel in early morning as we catch a train from Lao Cai, then we have to wait at the hotel lobby until front desk come (not 24hrs. reception) and it feel not secure that the door still open but no one there. Luckily, there is a shower room at the lobby, so we had a shower there. Around 06.00, staffs come to work and we understand that we can't check-in yet as it was very early, so we keep the luggage there and ask for a tour price and we bought it at the reception. Most of staffs there are friendly and have good English skill. Breakfast was good, there are no eggs station but you can order with the waiters. We booked for a deluxe room and the room is quite small and there was no view from our room but very comfortable bed. Checked-out process ran smoothly at noon and we keep our luggage at the storage first as we got flight back to Bangkok in the afternoon. Staffs here can call a cab (fixed price, pay at the reception) for us to the airport. Then, we have checked our luggage once arrive at the airport and just got that we forgot 2 Vietnamese hats at the storage which we didn't recognize at first. So, we mailed to them and she informed that her manager will visit Bangkok and will bring the hats back to us. Finally, we got the hats back, really appreciated.
Comentat el 20 de juliol 2013
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Jason, Regne Unit
Parelles
Estada de 4 nits en de juliol de 2013
Great staff and very clean hotel
Staff, cleanliness and breakfast
Amazing hotel with great staff to match. Would stay there again
Comentat el 19 de juliol 2013
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Maico, Filipines
Grups
Suite Familiar
Estada de 3 nits en de juliol de 2013
great service, staff are very friendly
clean room, fast internet, superb service
Thumbs up to the hotel staff, they are very friendly, always helping to supply our needs and even offer us free pickup from the airport on our arrival. the best ever hotel service ive experience so far. and price of this hotel is reasonable.
Comentat el 19 de juliol 2013
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Susan, Austràlia
Parelles
Vista a la Ciutat Delux
Estada de 6 nits en de juny de 2013
Great location and service
Location, service standards
Stay was very good, the only thing I would say is that the photos on the website are deceptive in terms of the room sizes. Overall a very good hotel with great service
Comentat el 18 de juliol 2013
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Joyce, Austràlia
Parelles
Vista a la Ciutat Delux
Estada de 3 nits en de juliol de 2013
Very friendly and helpful staff
Staff were lovely and so helpful,
The staff at this hotel were exceptional. Rooms are comfortable. I recommend paying for the slightly larger room as the smaller rooms are quite cramped for two people who have been travelling for some time.
Comentat el 17 de juliol 2013
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