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Excel·lent



de 746 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 8,5
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,3
  • Actuació del personal 9,4
  • Relació qualitat preu 9,3
  • Menjar/menjador 8,5

Bernard G., Polònia
Viatgers en solitari
Estada d'una nit en de maig de 2015
Great Value for Money
Service, Flexibility
Excellent hotel with great service. Staff is extremely helpful. I forgot my passport and they delivered it to my new hotel before I even realised.
Comentat el 07 de maig 2015

Wen S., Singapur
Parelles
Estada de 4 nits en d'abril de 2015
5 star service at a 3 star price
Service quality, cleanliness, comfort
I had an excellent stay here! The hotel staff are always smiling and enthusiastic. It happened to be my birthday during my stay and they surprised me with a cake! This hotel is absolutely value for money.
Comentat el 05 de maig 2015

timothy M., Estats Units
Parelles
Estada de 3 nits en de març de 2015
great hotel fine staff
location staff food
i enjoyed the meracus 1, after at the Meracus 2 a couple times, i was very pleased with this location.
Comentat el 16 de març 2015

MELISSA M., Malàisia
Parelles
Estada d'una nit en de febrer de 2015
great location
good location, wide spread of breakfast, friendly staffs
pleasant short stay
Comentat el 14 de març 2015

Ken B., Austràlia
Parelles
Estada de 2 nits en de març de 2015
Excellent staff
Staff were extremely helpful. Good location for shopping. Close to many eateries
Cannot recomend this hotel highly enough. The staff were incredibly helpful and polite. Good location for shopping. Stayed at this hotel on our return visit to Hanoi.
Comentat el 08 de març 2015

Rashad T., Regne Unit
Grups
Estada d'una nit en de gener de 2015
Excellent
Staff, Room, Location
Our stay was wonderful but made even better by the staff who kept us talking about them even after we left to go home. They were helpful and patient in helping us find places to eat and helping us to arrange a trip to Ha Long Bay.They were easy to talk to, we spent some of our time talking and laughing with them. The rooms were extremely comfortable and the rose petals on the bed and in the sink were thoughtful, it took until I was ready to go to bed to put them in the bin, it felt like a shame. Also, the inclusion of a laptop in each room was a very welcome surprise. The hotels location was ideal, plenty of restaurants, cafes and shops within short walking distance!
Comentat el 16 de febrer 2015

Peter B., Suècia
Viatgers en solitari
Estada de 3 nits en de gener de 2015
Fantastic!!
Location, service, cleanliness, frienliness,atmosphere
Very professional and serviceminded staff. They do whatever they can to make you feel at home and welcome.
Comentat el 13 de febrer 2015

Sinead A., Irlanda
Parelles
Estada d'una nit en de gener de 2015
Fantastic hotel
Staff , location , price
Fantastic hotel , great location , staff are brilliant can't do enough for you . Made to feel very welcome .
Comentat el 28 de gener 2015

JEONG H., Corea del Sud
Parelles
Estada d'una nit en de gener de 2015
very comportable and friendly
compotable friendly helpful
very Good Room is small but clean and compotable
Comentat el 04 de gener 2015

Taksin P., Tailàndia
Famílies amb infants grans
Estada de 5 nits en de desembre de 2014
Worthwhile hotel, kindness staff, good location
Location, staff, price
It was great. 3 star hotel but luxury more than we expect
Comentat el 04 de gener 2015