Comentaris recents de clients

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de 753 comentaris
  • Neteja 9,4
  • Serveis 8,5
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,3
  • Actuació del personal 9,4
  • Relació qualitat preu 9,3
  • Menjar/menjador 8,5
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Pimmada, Tailàndia
Viatger de Negocis
Superior
Estada d'una nit en de maig de 2013
“Fabulous in every way!”
“Fabulous in every way!”
We just finished our stay at the Meracus and were impressed by the high quality of service that was offered there. The staff are professional, friendly, speak excellent english and make your holiday a breeze! The hotel is decorated in neo-classical style and features comfortable beds, fancy showers and a delicious buffet breakfast. It is right in the centre of the Old Quarter and is in easy walking distance of Hoan Kiem lake, the water puppet shows and many good restaurants. This place is the nicest hotel I have ever stayed in and the best on our trip to Asia so far. With hotels it's always the little things that count and the hand written card and little gift of traditional Green rice cakes left on our bed on our final night were impressive and delightful. We will most definitely return to Meracus and their wonderful staff, if you are considering booking, do it, you will not find a better place. Thanks for a great stay.
Comentat el 28 de juny 2013

nuno, Austràlia
Parelles
Balcó Delux
Estada d'una nit en de juny de 2013
Amazing Staff were very accommodating and helpfull
Comfortable, Clean, Cost Effective
Even though our flight was over 2 hours delayed, our hotel driver was still waiting for us with a welcome smile. All staff were very attentive, walking us to the pharmacy for our medical needs, recommending where go to go as well as precautions and buying tickets for the dancing water puppet show for us. They even offered us a shower on our return from Ha Long Bay Cruise before our return trip to the airport. This is a boutique hotel with exceptional service.
Comentat el 28 de juny 2013

Brian, Estats Units
Parelles
Habitació familiar amb Balcó
Estada d'una nit en de febrer de 2013
What an excellent hotel with outstanding service!
Cleanliness, service and design
The Meracus hotel is an outstanding hotel with superb service, extremely comfortable rooms and a lovely breakfast. Its location is central and I would most definitely visit this hotel again! The staff here was some of the best I have ever encountered.
Comentat el 27 de juny 2013

LILIAN, Singapur
Grups
Superior
Estada d'una nit en de juny de 2013
A day in meracus makes us remember a lifetime
Beautiful rooms, very hospitable staffs, welcome drink
All of us like our stay in Meracus and will definitely recommend it to our friends!
Comentat el 27 de juny 2013

Stefan, Alemanya
Viatger de Negocis
Balcó Delux
Estada de 2 nits en de juny de 2013
good located, take room to the back
clean, good location, nice staff
had a room to the street this time which is a no go. next time to the back!
Comentat el 25 de juny 2013

Angie, Malàisia
Grups
Balcó Delux
Estada d'una nit en de juny de 2013
Friendly Staff
Good location, friendly staff & nice room
Was impress with the good services of this hotel even much better than the 1st hotel (5 star) we stay in Hanoi .staff are friendly & helpful. Breakfast are great too.
Comentat el 21 de juny 2013

Yuan, Malàisia
Parelles
Superior
Estada d'una nit en d'octubre de 2012
Very good customer servicec
Service, Room, Breakfast
Comentat el 14 de juny 2013

Voon, Malàisia
Famílies amb infants grans
Habitació familiar amb Balcó
Estada de 3 nits en de juny de 2013
Fabulous hotel with a Five Star service.
Attentive staff, Very central location in Hanoi Old Quarters, Excellent breakfast.
Stay was made more memorable because of very attentive staff which welcomed as from the day we walked in on 5 Jun 2013 until the day we checked out on 11 Jun 2013. Family Room was sufficiently adequate for a family of four with two children. Breakfast was excellent with the menu changed daily. Laptop provided in each guest room with free Wifi. Location is very central, within the Old Quarters of Hanoi and a short walk to Hoan Kiem Lake. Look no where else when in Hanoi. Would definitely recommend Meracus Hotel to family and friends.
Comentat el 11 de juny 2013

Katrina, Regne Unit
Parelles
Superior
Estada de 5 nits en de maig de 2013
An amazing hotel, great staff
breakfast, staff, location
The Meracus was recommended to us by a fellow traveller we met in Hoi An. The recommendation was perfect. The staff were just lovely. They really made a fuss of us for our honeymoon and looked after us really well.
Comentat el 02 de juny 2013

FRANCIS, Austràlia
Parelles
Superior
Estada d'una nit en de març de 2013
Great Location
English speaking staff and good location
Comentat el 02 de juny 2013


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