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de 772 comentaris
  • Estat de l'hotel/higiene 7,9
  • Serveis 7,6
  • Ubicació 8,9
  • Comoditat de l'habitació/Nivell 8,2
  • Actuació del personal 8,0
  • Relació qualitat preu 8,0
  • Menjar/menjador 6,7

emily S.
Regne Unit
13 de setembre 2013
Good Hotel,Best Location and Service
location,staff and nice room
The best things about the hotel was the staffs and the location. The staffs were extremely friendly and helpful, especially Ms.Anna who was great!! The first day we checked in she sat us down and gave us a map and starred where we were and all of the attractions, including the excellent Vietnamese restaurant she recommended to us (turns out it was also recommended in the Lonely Planet guidebook, which itself is the best guidebook). Every time we returned to the hotel while she was on duty she always asked how we were and what we did. She was a genuine person, unlike so many that work at hotels. All the rest of the staff were very prompt and helpful as well.In the morning she even came by at breakfast to ask how things were going.I will recommend this lovely hotel to all my friends

james L.
Austràlia
13 de setembre 2013
Best Hotel
price,room and service
The room was very nice,clean and comfortable,also had a laptop with free wifi.Wide variety of buffet breakfast.All staffs were so friendly and helpful,service with smile.I ordered taxi to the airport and they offered good price as well.Enjoyed my stay here very much.Will come back next month

Yeo W.
Malàisia
13 de setembre 2013
Comfortable except the driver's rough attitude.
Location, Location and location.
Fine indeed. Not much to comment about, but value for money indeed.

Michael S.
Malàisia
01 de setembre 2013
Is a lovely hotel.
Modern design, friendly staff and great location.
It is very comfortable and value for money. They automatically upgrade us to Junior Suite for free. The satff is very friendly, we will come to stay again if we are back to Hanoi.

Jason P.
Estats Units
01 de setembre 2013
Comfortable hotel for a reasonable price
Large and clean room, and friendly staff.
Everything was very good with the exception of a couple minor maintenance issues within the room. The toilet had a leak at the base, and the A/C started to act up during the last night. However, we rebooked a room for a couple more nights on our return to Hanoi, and the hotel staff provided us with an upgraded room for the same price.

john B.
Austràlia
29 d'agost 2013
Great location lovely staff
Staff, location, clean
We went to Ha Long & then returned for nought with upgrade to suite, the staff couldn't have done more

Cecilia F.
Filipines
28 d'agost 2013
five-star marks for very accommodating staff
located right in the Old Quarters for shopping and sightseeing by foot
the hotel has the best and most accommodating staff who understands the needs of tourists who need to check in early (as the train from saigon arrives in hanoi before sunrise) and check out late (as the flight to manila departs just after midnight)

Damar A.
Indonèsia
21 d'agost 2013
Recommended
Delicious Breakfast, staff can speak english fluently, Nice room (I got Upgrade Family Room)

Eun K.
Corea del Sud
19 d'agost 2013
good location near from night market
staff, clean room
nice staff with clean room. location is near from the night market.

WILLY N.
Indonèsia
17 d'agost 2013
comfortable, fuss free, clean and affordable
location, room size and service
Pleasant, quick service, friendly staff, quiet and large room