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7,1
de 161 comentaris
Estat de l'hotel/higiene
6,9
Ubicació
8,1
Comoditat de l'habitació/Nivell
6,7
Actuació del personal
7,1
Relació qualitat preu
7,3
Menjar/menjador
6,2

6 Khanh D.
Vietnam
12 d'abril 2011
the convenient hotel in the heart of Ha noi
being close to Guom Lake
it was my pleasant summer holiday together with my family in Ha Noi when staying in the Splendid Star Hotel. we could walk to Guom Lake, which is the heart of the city where we can take photos, do shoppings, dinning, etc... easily. the hotel serves good breakfasts, which may come from the surrounding street restaurants - that' s quite ok anyway. rooms are quite narrow but tidy and clean. internet is quite slow. staff' customer service is so so, like the room rates. in general it's an acceptable hotel when you stay in Ha Noi.

9,3 ann K.
Australia
24 d'abril 2011
great hotel
next to eveything
friendly staff. They booked a great toue to Halong bay/Sapa.Clean rooms staff eager to help with everything.

7,7 rok Z.
Slovenia
16 de març 2011
OK hotel
I quite liked being positioned in a small alley close to the church
I read many travellers complaining about the 5am church bells - I found it quite charming really..... The position of the hotel is great strength - very close to the Lake while very quietly positioned in a small alley free from the trafic and the noise. Other members of staff very friendly and helpful.

3,3 TAM W.
Hong Kong
09 de març 2011
They gave me a very old room
close to down town. price is reasonable
The room wasn't be cleaned properly when I checked in. The toilet was still wet. My room was on ground floor. The water will come out from toilet when someone was flushing on the upper floor. Terrible. Fortunately, I only stayed there for few hours and catch the early flight on next day.

8 susan O.
United Kingdom
09 de març 2011
very nice rooms very cosy
Good area for restaurants, old town and bus station.
A good, clean hotel just a bit pushy with the sal of trips, tickets etc. Very easy to book anything you want as lots of agencies in the vicinity of the hotel.

7,7 susan O.
United Kingdom
01 de març 2011
very cosy rooms
comfortable room
The location is perfect and the room was extremely cosy comfortable. The breakfast was ok. The only drawback was one of the receptionists very pushy when it came to sale of trips. Pounces on you and when fails goes straight to the next. I want to stress that this is only a problem with one member of staff the others were very nice.

7,3 John L.
Australia
02 de març 2011
Great hotel staff good
Very handy position
Great hotel & the computer in room excellent.The area is very central , easy walk to markets, lake & food outlets.The taxi are cheap & easy to flag down.

8 John L.
Australia
23 de febrer 2011
All Good., Friendly, smiling ,helpfull. Great !
No ne
Great little Hotel central to most things. Good to have computer in room great idea.

8,7 Jennifer W.
United States of America
15 de febrer 2011
Great Location
Rooms were nice, Great location in Hanoi
the rooms were a good size with a nice bathroom. we also had a computer in our room with internet. the room was near the reception area so there was constantly a lot of noise, if you want to sleep late, ask for a room on a higher floor.. great location to walk to the lake and most of the sites.

8,7 Hing F.
Hong Kong
10 de febrer 2011
Lovely hotel and service with a smila
best features of the hotel
although the houses in hanoi are small and narrow. the splendid star hotel has nice service to make me feel that they are realy help everyone. next time if i come again, i prefer to stay this hotel