Notable 8,5
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Notable



de 595 comentaris
  • Neteja 8,6
  • Serveis 6,7
  • Ubicació 9,0
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,7
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,5
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HIRANO, Japó
Viatger de Negocis
Doble superior amb vista sobre el llac o amb finestra
Estada de 2 nits en de març de 2014
Ok
Frieny, good sense of humor in front desk, efficient
Overall was ok if the accommodation Better to stay lower price and there are more better. Floor in room was not that clean.
Comentat el 28 de març 2014
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Sang, Austràlia
Parelles
Executive, vista sobre la ciutat
Estada de 2 nits en de març de 2014
Kinda dissapointing for what we paid!
Very friendly staff! Great service & english!
Upon arrival staff were very helpful with recommending places to visit & eat. Our room was over booked and they accommodated us at a more pleasant hotel. Rooms were very average for what we paid.Better value out there. Breakfast was poor. Location was excellent as it was a short stroll to the lake and popular eateries. Hotel had great reviews which didn't live up to it's hype.
Comentat el 16 de març 2014
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Alexandra, Austràlia
Grups
Suite amb Balcó
Estada de 4 nits en de febrer de 2014
Excellent service in central location
friendly attentive service, good location, view from top bar
The staff at the Gondola are very attentive and service was excellent. They deal with inpatient and rude people well and try to remedy every situation. The staff also helped organise tour for my parents and a driver for one day-this all went smoothly and was well priced. The rooms are comfortable for Hanoi- clean and well equipped- and the hotel is located very close to Hoan Kiem lake with the many restaurants, tourist attractions and shopping. There is a bar on top of the hotel- drinks are ok but you do get a view Only issue was that there was no-one to meet us at the airport as the driver went to wrong terminal- might be an idea to carry hotel number just in case like we did.
Comentat el 02 de març 2014
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Kurtis, Austràlia
Parelles
Doble superior amb vista sobre el llac o amb finestra
Estada d'una nit en de febrer de 2014
Comfortable and friendly.
Friendly staff with good English and comfortable bed
Pleasant, relaxing and quiet allowing for a good rest.
Comentat el 01 de març 2014
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Kurtis, Austràlia
Parelles
Doble superior amb vista sobre el llac o amb finestra
Estada d'una nit en de febrer de 2014
Comfortable and friendly
Friendly staff, comfortable bed and convenient location
The room was clean,though a little on the small size with a nice large bathroom and one of the best showers. The windows were double glazed and the room was nice and quite allowing for a peaceful rest in a hectic city. The staff were friendly and helpful. All in all a nice place to stay.
Comentat el 01 de març 2014
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Carl, Suècia
Famílies amb infants petits
Vista a la Ciutat Delux
Estada de 2 nits en de gener de 2014
Nice small hotel
Location, Clean, Family Friendly
Good hotel in the centre of hanoi, close to the old quarter and close to the hoan kiem lake. If you're in Hanoi for the first time you should definitely stay around the lake somewhere.
Comentat el 09 de febrer 2014
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colin, Regne Unit
Parelles
Vista a la Ciutat Delux
Estada de 4 nits en de desembre de 2013
comfortable friendly
food. service. convenience
Great stay. Good service. Close to lake and in old town
Comentat el 31 de desembre 2013
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Duong, Vietnam
Parelles
Vista a la Ciutat Delux
Estada d'una nit en de juny de 2013
Absolutely enjoyable
Attentive and friendly staff, spacious rooms, centrally located
I visited Gondola twice, and I will come back again. It has such spacious rooms with large beds that makes my stay very enjoyable. The staff are always smiling and are ready to offer the visitors the best help they could. I will come back!
Comentat el 30 de desembre 2013
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Anaru, Nova Zelanda
Parelles
Doble superior amb vista sobre el llac o amb finestra
Estada de 2 nits en de desembre de 2013
Amazing Hotel, Awesome staff
Staff are AMAZING, super helpful and very informative. Rooms are beautiful. Location to shopping, food, coffee and the lake
Loved this Hotel, Staff are super friendly and go out of their way to make your stay amazing. The reception staff will give you plenty of helpful tips on places to go and how much correct prices for taxis etc should be, they really look after their guests.The rooms are beautifully decorated, we got upgraded to a room on the 7th floor with a private balcony which was massive, really clean and well presented. Would recommend this hotel to everyone travelling to Hanoi it is AMAZING!!
Comentat el 16 de desembre 2013
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ian, Regne Unit
Parelles
Suite amb Balcó
Estada de 3 nits en de desembre de 2013
Good shopping/restaurants
City centre restaurants good service
Very good stay at the hotel .close to the city and walking distance to the lake and shops. Good restaurants close to the hotel Recomend this hotel for sightseeing but watch the taxis try to rip you off. Otherwise perfect Big 8
Comentat el 11 de desembre 2013
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