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Excel·lent 9,1
basat en 253 comentaris

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Excel·lent



de 253 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 8,3
  • Ubicació 9,2
  • Comoditat de l'habitació/Nivell 9,0
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,3
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Amos S., Singapur
Viatger de Negocis
Estada de 5 nits en de maig de 2016
Good location and value for money
Friendly and helpful staffs.
Comentat el 19 de maig 2016

Pei L., Taiwan
Viatger de Negocis
Estada de 6 nits en de maig de 2016
Very good hotel with nice staff
Good location with good service
Comentat el 19 de maig 2016

Matthew M., Estats Units
Viatgers en solitari
Estada d'una nit en de maig de 2016
Golden Sun
Excellent stay in Hanoi with amazing staff.
Comentat el 09 de maig 2016

Matt B., Nova Zelanda
Famílies amb infants petits
Estada d'una nit en d'abril de 2016
A must read... Details below.
This was probably one of our shortest stays at a hotel in Vietnam, checking in at night and checking out first thing in the morning. With that said, it was one of our best hotel experiences! Check in was easy with fresh fruit and drinks given while we waited for the hotel staff to get everything ready. The steward was eager to make sure the smallish room was going to be sufficient for us. Knowing we were basically only sleeping there, this wasn't an issue. Every time we asked hotel staff something they were always so helpful and eager to please! Breakfast was great - I ordered for two knowing I would be hungry otherwise. We weren't charged extra for this. Overall a terrific stay!!!
Comentat el 29 d'abril 2016

Gretchen B., Canadà
Famílies amb infants petits
Estada d'una nit en d'abril de 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.
Comentat el 22 d'abril 2016

Allen L., Austràlia
Famílies amb infants petits
Estada de 2 nits en d'abril de 2016
Great resort
Friendly staff good facilities and enjoyable to relax
Comentat el 15 d'abril 2016

Valery B., Bielorússia
Grups
Estada d'una nit en de febrer de 2016
good place
Polite staff, clean room, nice breakfast
Comentat el 20 de febrer 2016

Yeaw C., Singapur
Viatgers en solitari
Estada de 3 nits en de gener de 2016
Friendly and warm staff
When I arrived at the hotel, the front staff were very friendly and introduce me to the hotel with welcome drink and fruits. They even recommended me to their 1-day halong bay trip. Everything in the hotel room was good, I just find that the kettle was a bit small. However, the halong bay trip was not very well, but the manager was very nice and asked me about the trip the following day. I feel that they care for their guests and it is recommending. Wifi is working well and breakfast was standard, but was good.
Comentat el 26 de gener 2016

Walter R., Argentina
Parelles
Estada d'una nit en de desembre de 2015
Very good hotel with excellent location.
Location, staff, cleanness
Comentat el 03 de gener 2016

Kim T., Malàisia
Famílies amb infants grans
Estada de 2 nits en de desembre de 2015
General
good location, Good Breakfast choice
Very poor water pressure for shower especially at 6th floor.
Comentat el 31 de desembre 2015