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de 765 comentaris
  • Estat de l'hotel/higiene 8,0
  • Serveis 7,0
  • Ubicació 8,6
  • Comoditat de l'habitació/Nivell 8,1
  • Actuació del personal 8,2
  • Relació qualitat preu 8,1
  • Menjar/menjador 6,8
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Trung T., Vietnam
Viatger de Negocis
Estada d'una nit en d'agost de 2016
It is good location to walk around, helpful staff but it is not good enough
Room way small then your adv on your website. Staff were helpful to fixing things but they could had done before guess arrival. They don't even clean the room on second night. Not that happy with the services.
Comentat el 26 d'agost 2016

Tuck O., Malàisia
Viatger de Negocis
Estada de 2 nits en d'agost de 2016
very good
Comentat el 19 d'agost 2016

Kok C., Singapur
Viatger de Negocis
Estada de 3 nits en de maig de 2016
My third or fourth stay here
Good place to stay here for business travelers. My repeated visit again
Comentat el 30 de maig 2016

POKAI L., Taiwan
Famílies amb infants petits
Estada d'una nit en de gener de 2016
Good hotel we will re booking next time.
good location, good staff, very cleanly
Comentat el 04 de gener 2016

Trung N., Irlanda
Estada de 3 nits en de desembre de 2015
Unacceptable service
I had booked my room 2 months in advance, but on arriving at the hotel they could not provide me with my room. Their reason - the room had a fault that needed repairing. I'm pretty sure this meant they rented out the room to someone else already so they were fully booked. So as long as someone comes to pay for a room, your booking won't be honoured! They referred us to another hotel and paid the taxi for it, but the quality of that hotel was not up to the same standard. I tried to argue that point, based on a comparison of rates to get some kind of refund, but to no avail. Breakfast was terrible and the bathroom stank of a sewage smell. My initial booking was partly based on having a bathtub, which they could not offer - not that I'd want to have a soak in a stinking bathroom! I reluctantly stayed until I could sort out a new hotel to stay at. I will never book a room in either of these 2 hotels in the future!!
Comentat el 02 de gener 2016

lee T., Malàisia
Estada d'una nit en de setembre de 2015
no commend
satisfied for the money paid but no lift connected to the 6th & 7th floor !
Comentat el 29 de setembre 2015

Mai N., Estats Units
Famílies amb infants petits
Estada de 2 nits en de juliol de 2015
Nice hotel to stay in Hanoi old town!
Location, very nice staff, spacious deluxe room
The hotel is nice and the front desk & staff is really nice and friendly specially Trinh & Ha. We had a Halong bay tour and they kept our luggage before staying at the hotel no problem at all. The space in deluxe room is really spacious compare to the normal room.
Comentat el 26 de juliol 2015

Phan D., Vietnam
Estada d'una nit en de juny de 2013
Comentat el 25 de juliol 2015

Robert M., Nova Zelanda
Estada d'una nit en de juliol de 2015
10 out of 10 again
staff, clean and tidy. comfortable.
Another great stay. Staff are fantastic. The hotel is modern, clean and tidy. Everything in the room worked. Bed was very comfortable. WiFi good. Breakfast very good.
Comentat el 15 de juliol 2015

Duc T., Vietnam
Viatger de Negocis
Estada de 2 nits en de juliol de 2015
clean hotel, small room, good location
clean, location, food
Internet is very bad
Comentat el 13 de juliol 2015