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Excel·lent 9,2
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Excel·lent



de 541 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,0
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8
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Joo Q., Singapur
Viatger de Negocis
Estada d'una nit en d'abril de 2015
Good Service Staffs Hotel - Hanoi
Staffs, Location and Room
Very good. Staff has been best in services. There is a bit of delayed on my check in to my junior suites. But the staff have been helpful and offer me alternative option. Due to the delay, the hotel staff even offer me free mini bar and airport transfer to the airport FOC. I am very happy staying in this hotel and will recommend to anyone.
Comentat el 18 d'abril 2015

Sarah H., Regne Unit
Parelles
Estada d'una nit en d'abril de 2015
Superb hotel in the very centre of Hanoi
location, standard of the room, costumer service
We only stayed here for one night. We thought the room was of a very high standard for the price and the food in the restaurant was amazing! The staff were very kind and helpful when we arrived and throughout our stay. I would highly recommend this hotel. The only small thing was that there was a lot of noise from the street - we knew that there would be some due to the location but it was quite loud - I would recommend ear plugs!
Comentat el 13 d'abril 2015

Mandy S., Singapur
Parelles
Estada de 6 nits en de febrer de 2015
Good but...
Location
Stay was good, staff was friendly. Only gripe is the backpacking feel of the area brought about by too many students.
Comentat el 09 d'abril 2015

Paul T., Regne Unit
Parelles
Estada d'una nit en d'abril de 2015
Nice stay, very accommodating
Early check well managed; they have us a half day rate for a nice room
All good, enjoyed it
Comentat el 08 d'abril 2015

Janet M., Austràlia
Parelles
Estada de 2 nits en de març de 2015
Excellent Hotel
Location, staff and comfort
We were extremely pleased with the hotel, the staff great, the buffet breakfast was good and the location is excellent for walking around Hanoi. Recommended highly, and will definitely stay again when next in Hanoi.
Comentat el 05 d'abril 2015

Jacelyn L., Singapur
Viatger de Negocis
Estada d'una nit en de març de 2015
Everything is exceptionally wonderful 10/10
beautiful room, delicious food, excellent staff with good command of English
The stay is wonderful and the staff have good command of English and is very attentive to the guests regardless in the restaurant or the reception area.
Comentat el 02 d'abril 2015

Paul D., Austràlia
Parelles
Estada de 2 nits en de març de 2015
Hanoi essence and spa
Location,staff,cleanlyness
We stayed a total of three nights and cannot speak highly enough of our time here.Would recommend it .
Comentat el 18 de març 2015

Katie B., Regne Unit
Viatgers en solitari
Estada de 3 nits en de març de 2015
Brilliant hotel, very accommodating staff!
the location was perfect for us, a good base for us, not too far to where we wanted to visit. The staff are really friendly and helped us in everyway. The price is reasonable.
Great stay, great staff, clean rooms, perfect!
Comentat el 14 de març 2015

Charles M., Estats Units
Parelles
Estada de 3 nits en de febrer de 2015
Staff and location
friendly staff great location. Comfortable room
The staff is very friendly and the hotel is located in the fantastic old quarter of Hanoi. Walking distance to menu shops, Lake, and close to museums etc. Great place to watch people and to take in old Hanoi. The staff is very friendly, and the room is petite, but clean, and well apportioned. Some rooms are a little noisy…
Comentat el 11 de març 2015

Pavlos T., Grècia
Viatger de Negocis
Estada de 3 nits en de març de 2015
Great value and location
Service was excellent throughout, breakfast very good and nice selction, location brilliant and good for local restaurants and cafes, shopping.
Stay was very good, but can only vouch for the new wing as i stayed there. Staff were excellent from top to bottom. Rooms a little small but still very cosy and comfortable. Double glazed windows so noise form outside down to minimum. Would stay again for sure
Comentat el 10 de març 2015