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Excel·lent 9,2
basat en 543 comentaris

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de 543 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,1
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8
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Molly S., Estats Units
Estada de 3 nits en de juny de 2015
Clean, upscale hotel in the old quarter.
Location, comfort, cleanliness
Great time in Hanoi just steps away from all the action
Comentat el 01 de juliol 2015

Yalun W., Taiwan
Viatgers en solitari
Estada de 3 nits en de juny de 2015
Okay but not all it is hyped up to be
Best three things were the location, staff and friendliness
I really liked the staff and location, but the rooms were a disappointment, especially the junior suite,which was only marginally, if at all, better than the other rooms. The food was good western 'vietnamese' food, not authentic though
Comentat el 27 de juny 2015

Yuliani D., Indonèsia
Famílies amb infants petits
Estada de 2 nits en de juny de 2015
Great stay, helpful staff
The service, the staff, the rate
We had a great stay in essence. The staff is very helpful and profesional. The rate is worth for the facility. We feel like home. 2 thumbs up!
Comentat el 20 de juny 2015

Laura W., Regne Unit
Estada de 3 nits en de juny de 2015
Staff couldn't have been more helpful
Customer Service, location and Suzie!
small but surprisingly good hotel in the heart of Hanoi. The staff were super friendly and helpful. Suzie was particularly friendly, nothing like a good smile! Restaurant good, maybe over serviced a little. This is not a fault of theirs but probably training provided. Guests need time to eat without interruption.
Comentat el 18 de juny 2015

Maddison H., Nova Zelanda
Viatgers en solitari
Estada de 2 nits en de maig de 2015
Location, air conditioning, super clean
Comentat el 06 de juny 2015

Gerald W., Estats Units
Estada de 2 nits en de setembre de 2014
location, staff, decent rooms
very modest little hotel in a decent location
Comentat el 26 de maig 2015

The-Hung B., França
Estada de 6 nits en de maig de 2015
Good value for the money
Comfortable rooms for the price, good location in Hanoi old district, air condition working well and friendly personel.
Comentat el 25 de maig 2015

Tor S., Sud-Àfrica
Estada d'una nit en de maig de 2015
Peace and quite in an energetic suburb
Location, cleanliness, staff
Comentat el 17 de maig 2015

Sandi M., Canadà
Viatgers en solitari
Estada de 2 nits en de maig de 2015
Super locale, amazing service, lovely rooms
Attentive staff, lovely rooms, good food
Super locale. Right in the heart of happening things and places in the old quarter. The staff were nothing short of superb and helpful! Good is good though it's not street good and you have no view. I would suggest dining inside only of you have to because o would prefer being in the crowds. But the food is really good! I would definitely stay here again-for $20usd more than another hotel I stayed in, it seemed Essence was triple the quality!
Comentat el 06 de maig 2015

Hj A., Brunei
Viatgers en solitari
Estada de 2 nits en d'abril de 2015
location location location
Comentat el 02 de maig 2015