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Excel·lent 9,2
basat en 543 comentaris

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Excel·lent



de 543 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,1
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8

Shahrizal S., Singapur
Parelles
Estada de 2 nits en de setembre de 2014
Superb location and great staff
Fantastic Staff, Great location and very clean huge room
A great welcoming smile by the staffs who are always ready to provide assistance. Great big, comfortable and clean room.
Comentat el 29 de setembre 2014

Charles B., Estats Units
Viatger de Negocis
Estada de 3 nits en de setembre de 2014
Middle of old town decent place
Location if you like beer hoi / old town, comfortable bed, good service
Stay was fine, comfortable bed, everything works, place is worth fifty a night. You can find places for half the price in the area, but they are worth only half the price. If you want a reasonable price in old town, with a certain level of comfort, this is a good choice.
Comentat el 27 de setembre 2014

Derek M., Regne Unit
Parelles
Estada de 2 nits en de setembre de 2014
Extra helping of essence excellence
staff, food and comfort
This was our second Essence hotel during our stay in Vietnam and it was superb. It is in a very central location in a good area - very busy with hustle and bustle outside but calm and peaceful inside. The staff could not be more attentive or friendly or helpful and the food was excellent. I could not fault it!
Comentat el 27 de setembre 2014

Lee G., Regne Unit
Parelles
Estada d'una nit en de setembre de 2014
Essence Hanoi Hotel
Attentive staff, great location, comfortable room
Excellent. We stayed here for three nights. The staff were attentive- organising puppet show tickets, taxis and suggesting excellent restaurants for us. The staff provided some of the best service we experienced in Vietnam.
Comentat el 26 de setembre 2014

Joshua N., Austràlia
Parelles
Estada d'una nit en de setembre de 2014
Top Spot in Old Quarter of Hanoi
The service from Stephen and Lavendar at reception desk; that it was at centre of action
Just loved the experience - from when met at doors off hectic street action; any matters were quickly dealt with; staff loved discussions to improve their English; that they all remembered our names and room number made a wonderful personal touch.
Comentat el 26 de setembre 2014

Peter M., Regne Unit
Viatgers en solitari
Estada de 3 nits en de setembre de 2014
Excellent Hotel in good area
Cleanliness, staff friendliness & Location
Thoroughly enjoyed my 3 day stay at the Essence Hotel, staff were very friendly and did everything they could to make our stay great. The hotel is in a good central area in old town and near to many attractions. Restaurant food was excellent.
Comentat el 26 de setembre 2014

Jasmine T., Singapur
Grups
Estada de 2 nits en de setembre de 2014
Convenient location, great service!
Convenient location, new and clean rooms, friendly staff
The location of the hotel was perfect as all the popular F&B areas and shopping are just within short walking distances. The hotel staff are also knowledgeable, friendly, and have a good command of English so we did not have any issues communicating with them. They also did not hesitate to recommend all the food that we should try and places that we must see.
Comentat el 25 de setembre 2014

Ian T., Regne Unit
Famílies amb infants grans
Estada d'una nit en d'abril de 2014
Good location in the old town
Great food, location and lovely staff
A great location in the old town and very friendly - good value
Comentat el 20 de setembre 2014

Ngoc L., Vietnam
Famílies amb infants grans
Estada de 3 nits en d'agost de 2014
Good location
Convinent,clean,friendly
Good
Comentat el 19 de setembre 2014

saroop R., Malàisia
Parelles
Estada de 3 nits en de setembre de 2014
little gem
staff, comfort and convenience of location
the hotel is situated in the old quarter and can be easily missed as it looks much better in the mornings as opposed to at night. room was clean and modern. Perfectly situated amidst shops. 10 minute walk to Hoan Kiem lake. the staff were super friendly. we arrived at 11.30pm after our booking at another hotel in the same area was apparently misplaced. the male receptionist and bell boy offered to make us some eggs with bread as their restaurant and all the shops in the area were already closed. the same receptionist also helped us book a day trip to Ninh Binh at 6am the next day. super friendly and efficient staff. definitely the place to stay !
Comentat el 18 de setembre 2014