Excepcional 9,3
basat en 551 comentaris

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Excepcional



de 551 comentaris
  • Neteja 9,4
  • Serveis 9,2
  • Ubicació 9,5
  • Comoditat de l'habitació/Nivell 9,2
  • Actuació del personal 9,4
  • Relació qualitat preu 9,2
  • Menjar/menjador 8,8
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Yu, Singapur
Grups
Estada d'una nit en de gener de 2015
good location
good location, good services and clean
the staffs were very good, nice and recommended alot places for food and shopping. hotel is very clean but the shower heater not very stable. other than that, all are good!
Comentat el 03 de febrer 2015

Michael, Regne Unit
Parelles
Habitació de luxe amb finestra
Estada de 2 nits en de gener de 2015
Recommendation - Essence Hanoi Hotel
Very comfortable. Quiet room even in the centre of Hanoi , staff extremely helpful
Very enjoyable
Comentat el 29 de gener 2015

Aditya, Índia
Parelles
Habitació Superior
Estada de 3 nits en de gener de 2015
5 STra service for a 3 Star Price
Service, Staff and Location
We did not quite believe the many positive reviews the hotel had but the service blew us away. Very happy with the staff and the care they take of the guests. The Breakfast is good and the location smack in the middle of old quarters
Comentat el 26 de gener 2015

Warren, Singapur
Viatger de Negocis
Habitació Superior
Estada de 4 nits en de gener de 2015
Superb Stay!
Attentiveness, accessibility, great service!
Pleasant stay, impeccable service (from top-up SIM card, to arrangement for taxis)
Comentat el 23 de gener 2015

Emily, Austràlia
Viatgers en solitari
Habitació de luxe amb finestra
Estada d'una nit en de gener de 2015
Fantastic hotel
Very central location, excellent customer service and comfortable rooms
My friend and I travelled around Vietnam for 12 days and this was easily the best hotel we stayed at during our entire trip. The staff were extremely friendly and welcoming and more than happy to answer any questions we had. They also upgraded our airport transfer vehicle to a bigger car for no extra charge just so that we felt more comfortable on the journey home. The rooms themselves were very clean, nicely decorated and comfortable. The hotel is also very centrally located, being within walking distance or just a short taxi trip to all the major attractions in Hanoi and is surrounded by restaurants and bars. The breakfast was also delicious and excellent value for money. Overall I highly recommend staying at this hotel during your time in Hanoi!!
Comentat el 22 de gener 2015

Teng, Malàisia
Parelles
Habitació de luxe amb finestra
Estada de 3 nits en de gener de 2015
Very good hotel
Very helpful staff, nice location & value for money
Was charged by hotel for not booking correctly 1 room 1 adult, but this was solved by Agoda, great jobs done by Agoda. Cheers
Comentat el 22 de gener 2015

Anna, Filipines
Viatgers en solitari
Estada de 3 nits en de gener de 2015
Excellent service
Staffs are very accommodating, courteous and friendly.
My stay was excellent! Room is clean.
Comentat el 14 de gener 2015

Marshall, Estats Units
Parelles
Estada de 2 nits en de gener de 2015
Great Stay
Service, Attitude, Location
The staff was incredibly friendly and helpful. They upgraded us when we checked in and were unbelievably attentive. If I called downstairs for anything it was at my room in a matter of minutes. The location was right in the center of a fun, vibrant little street and in a great location. Great stay!
Comentat el 13 de gener 2015

Olga, Estats Units
Parelles
Estada de 4 nits en de gener de 2015
Great service!
Service, location, food
It's a great hotel right in the old quarter. The service is the most amazing thing about this hotel. Everybody is very helpful and friendly. The restaurant has some great food.
Comentat el 11 de gener 2015

Kyoko, Japó
Viatgers en solitari
Estada de 6 nits en de desembre de 2014
I had a very good time at the Hotel. Thank you.
kindly staff, comfortable room and Spa
It was great. I am going to stay again sometime soon.
Comentat el 10 de gener 2015


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