Molt bé 7,8
basat en 2332 comentaris

Comentaris recents de clients

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Molt bé



de 2333 comentaris
  • Neteja 8,1
  • Serveis 7,3
  • Ubicació 7,5
  • Comoditat de l'habitació/Nivell 7,9
  • Actuació del personal 7,9
  • Relació qualitat preu 7,9
  • Menjar/menjador 7,5
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Dunstan, Macau
Grups
Familiar Delux
Estada d'una nit en de juny de 2012
Poor Services & rip off 1 Star Hotel
Nothing
Poor Service and staff always want to ripe you off. Not recommended.
Comentat el 05 de juliol 2012

Shung, Hong Kong
Parelles
Vista a l'Oceà Delux
Estada de 3 nits en de juny de 2012
Bad Hotel
no comment
Location up to the hill and damagours to drive back hotel from Pangtong Beach. The road back to hotel is narrow and the car is drive fast..... Hotel not in a good location. Walk too many road when get in the hotel area up and down and up and down again. I think that I will not come back again. Overall only has 50% good to stay for me. small siwmming pool and poor breakfast...... :(
Comentat el 04 de juliol 2012

yi, Xina
Famílies amb infants petits
Vista a l'Oceà Delux
Estada d'una nit en de juny de 2012
Beautiful hotel
good sea view
The scene is beautiful and the cost is reasonable for this scene. Something needs you attention - some rooms are only by stairs and it would be some trouble for you if you have big baggage - this hotel is about 20-30 minutes to Karon beach area. you may have some difficulty to for shopping and food outside. well, if you would like stay in private, it isn't a problem.
Comentat el 02 de juliol 2012

Laurie, Estats Units
Viatgers en solitari
Vista a l'Oceà Delux
Estada d'una nit en de març de 2012
Very nice hotel on the ocean
Beautiful room, very peaceful
The Secret Cliff Hotel was a lovely hotel, with friendly staff and nice views from the room. I only wish it was a little closer to a beach.
Comentat el 29 de juny 2012

Gary, Malàisia
Parelles
Vista a l'Oceà Delux
Estada de 4 nits en d'abril de 2012
Bad mantenance
Pool, seaview
Hotel is good but lack of maintenance. My gf was injured in the hotel but hotel refuse to render any service to uswhen we reported the incident happen in the resort area. They even charge me for the transport to the hospital, but they remove the charges after my complaint was logged. Won't go back for just the good view in the swimming pool, but compromise your safety.
Comentat el 28 de juny 2012

John, Estats Units
Parelles
Vista a l'Oceà Delux
Estada de 7 nits en d'abril de 2012
very disappointed - not recommended
Staff Performance - Good customer service
not recommended. room safe's are not secured, many bugs in rooms, no wireless signal to rooms on the lower cliff, breakfast buffet disappointing and many bugs in dining area.
Comentat el 27 de juny 2012

Ann-Christin, Alemanya
Parelles
Superior Vista al Jardí
Estada de 3 nits en d'abril de 2012
nice hotel, but mouses in room
the view
The secret cliff is a nice hotel with a wonderful view with some pros, but were many cons. The restaurant and the service in the restaurant is ok. The breakfast was ok.. At our first night we heard some mysterious noises, but we didn´t see anything. Then in our second night I saw them: Mouses an roaches! It was really horrible! I went to the reception and asked for another/ better room or a cutting of price. The man at the reception was not able to help me and no one of the management came. After waiting the whole night and morning for someone, that can help us we wanted to leave. We had one night left I wanted some of my money back. The Security man threaded us and told us, that no one will help us. If you do not care about mouses and other animals in your room, this hotel will be perfect for you. An alle deutschen Reisenden: Alles in allem kann ich dieses Hotel wirklich nicht weiter empfehlen. Zwar ist die Aussicht wunderschön und das Restaurant wirklich in Ordnung, allerdings hatten wir Mäuse und Kakerlaken auf unserem Zimmer. Als wir uns beschwert haben, wurde uns nur gedroht und nicht geholfen. Niemand von der Hotelleitung kam und es hat sich keiner entschuldigt. Zudem ist die Lage nicht so gut. Der Rollerverleih ist sehr unorganisiert und man bekommt nur sehr schwer einen Roller. Somit muss man auf die Taxen zurückgreifen und das ist schon ein wenig kostspieliger.
Comentat el 27 de juny 2012

AHMAD, Austràlia
Parelles
Superior Vista al Jardí
Estada d'una nit en de juny de 2012
Amazing location, Tree House over the Ocean
Quiet and private and yet so close to the buzz of Phuket
We were kindly upgraded to an ocean facing room with incredible views. It felt like we were in a treehouse over the ocean! Beautiful comfy room, exceptional service. Restaurant has amazing views.
Comentat el 26 de juny 2012

stacey, Austràlia
Parelles
Vista a l'Oceà Delux
Estada de 5 nits en de juny de 2012
Nice rooms with amazing views
Great ocean views
We would stay here again. We Booked and ocean view room with breakfast for $60 which was great value. It's away from the hustle of patong, the staff are friendly and helpfull and there are also amazing views from the pool. Only down for us was that it is not withing walking distance to a beach. Both restaurants at the hotel are worth eating at.
Comentat el 22 de juny 2012

lydia, Nova Zelanda
Parelles
Vista a l'Oceà Delux
Estada de 6 nits en de juny de 2012
great setting
views, quietness
I have stayed here three times now in 4 years and wont be going back. There is no recogniton of previous visits, complete staff change very little english spoken, the resort is looking run down. Tried to get air coditioning fixed and othing happened, same with very noisy door that made lots of noise. Room service was slow and the staff generally were slow and everything seemed to be a hassle. Considering it was the low season and not many guests they had very little to do. For the prices paid the breakfast was poor and again staff unattntive when at breakfast. Dishes not collected, had to get our own coffee. Its a pity as the location is wonderful and quiet. If you are staying there you really do need a hire car or motorbike as it is not in any of the towns. Driving in Phuket is fine if your are road savy.
Comentat el 19 de juny 2012


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