Molt bé 7,6
basat en 680 comentaris

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Molt bé



de 680 comentaris
  • Neteja 8,1
  • Serveis 6,8
  • Ubicació 6,9
  • Comoditat de l'habitació/Nivell 7,9
  • Servei 7,9
  • Relació qualitat preu 7,5
  • Menjar/menjador 7,2
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Anton, Indonèsia
Parella
Habitació de luxe amb banyera
Estada de 2 nits en de desembre de 2015
Superb sea view
Nice view, room cleanliness, friendly staff
Comentat el 17 de desembre 2015

Akbar, Regne Unit
Persona que viatja sola
Habitació de luxe amb banyera
Estada de 3 nits en de desembre de 2015
WEEKEND STAY
LOCATION, PEACEFUL AND STAFF THAT TRY TO PLEASE
My brief stay was fine albeit with some difficulty with staff not being always very efficient. That said they were usually trying to help and in the end, after some effort, being helpful. The location suited me as we were going to events in Kamala and the taxi and shuttle service were available and good value. The location is wonderful. The food was very average to bad especially the breakfast.
Comentat el 15 de desembre 2015

Alvin, Singapur
Parella
Habitació de luxe amb banyera
Estada d'una nit en de novembre de 2015
Nice sea view
Sea view, staff performance, cold aircon
Location was far inside, if u don't ride or drive, forget it, they have shuttle service but i prefer a hotel that is more accessible. Nice sea view from the hotel, but u can't swim in the beach, too many rocks. Was disappointed with the room, very old fashioned but that isn't the main thing, mattress was hard, shower head is fixed, not suitable for tall people. for the amount which i paid, i am able to get a nicer and better, and of course newer room. Hotel needs to get new furnitures for the rooms.. Disappointed.
Comentat el 08 de novembre 2015

Thu, Estats Units
Persona que viatja sola
Balcó de luxe amb vista sobre el mar
Estada de 2 nits en d'octubre de 2015
Horrible
I booked for two nights and because they wouldn't give me a refund on the two nights I had to at least stay for one night to find another place to stay somewhere else on my second night. Rooms smelled like mold, walls were dirty, found a lizard in our room, horrible wifi, almost non in the room until they transferred us into another room it was slightly better but not great. Manager was not very accommodating and was rude. Do not stay here it's not a 4 star hotel. If you're looking for something cleaner go next door to the Hyatt. Better food and cleaner.
Comentat el 27 d'octubre 2015

Joanne, Hong Kong
Grup
Habitació de luxe amb banyera
Estada de 3 nits en de setembre de 2015
Value for money but not 4 star hotel
Value for money
Comentat el 16 d'octubre 2015

Joanne, Hong Kong
Parella
Habitació de luxe amb banyera
Estada de 3 nits en de setembre de 2015
Value for money but not 4 star hotel
Value for money
Comentat el 16 d'octubre 2015

Andre, Sud-Àfrica
Parella
Balcó de luxe amb vista sobre el mar
Estada de 2 nits en d'agost de 2015
Stunning hotel but needs some basic maintenance
Location, decor and the rooms
Our first stay in Kamala Beach. Away from the busy Patong beach. I prefer to be on the quiter side of Phuket. 15 minutes away from Patong beach and worth the drive. Food and drinks are very expensive at the hotel. Stunning rooms and the most friendliest staff.
Comentat el 11 de setembre 2015

Mark, Egipte
Parella
Balcó de luxe amb vista sobre el mar
Estada de 4 nits en de setembre de 2015
worst experience ever!
Aquamarine Resort and Villa
Nightmare
Comentat el 07 de setembre 2015

MIN, Myanmar
Parella
Balcó de luxe amb vista sobre el mar
Estada de 3 nits en d'agost de 2015
It's quiet and relaxing. Feel peace to stay.
Staff are very nice. It got 3 pools.
It is nice to stay there. Very relaxing.
Comentat el 14 d'agost 2015

Matthew, Regne Unit
Parella
Habitació de luxe amb banyera
Estada de 2 nits en d'agost de 2015
Good Value for Money.
Pool. Views of the sea.
The rooms were clean and check in was a swift process. We got upgraded to a sea view room which was nice of them. Pleasant staff until checkout. We asked for late checkout which they denied saying they were "full"... Hard to believe during low season but ok, I accepted it. We received a call just as we were about to checkout at 12:03 (3 minutes after checkout time) to ask if we were ready to checkout..... I found this slightly annoying.... 30mins late then fair enough. Upon checkout I had to wait while they checked out room... Given there was no minibar and very limited toiletries to steal, I'm not sure why they did this. They had my credit card details in case for any damages etc. I didbt feel very nice to be treated in this way, and no other 4-5 star hotel does this (that I know of) The breakfast was average at best, but sufficed to fill the void. On the up side the views from the pool and room were very good. The pools were clean. Overall I feel they must have alot of guests steal towels and amenities. This was made apparent when we had to sign for our pool towels and sign again when we returned these..... Just not great customer relations. To conclude its a nice hotel in a quiet area of Phuket. Good value for money and you get what you pay for. Id say it was 3*, not 4
Comentat el 10 d'agost 2015


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