Excel·lent 8,7
basat en 1385 comentaris

Comentaris recents de clients

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de 1385 comentaris
  • Neteja 9,1
  • Serveis 9,2
  • Ubicació 8,6
  • Comoditat de l'habitació/Nivell 9,1
  • Servei 8,9
  • Relació qualitat preu 7,9
  • Menjar/menjador 8,4
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Jestoni, Filipines
Habitació Delux
Estada d'una nit en de maig de 2015
Great resort in Mactan!
Amenities, Food outlets, ambience
We stayed at Shangrila's Mactan Resort and Spa and we enjoyed our stay. The resort is just a 15-minute ride from the airport. The resort's lobby is so grand and imposing even though there were a lot of people checking in when we arrived. We had our prenup shoot in the resort as well which made us appreciate more the resort. As it is, the resort is a destination by itself. Their pools are so inviting and their beach, stunning. Our room's large but we had to request bedroom slippers as we did not find any. One sad thing though, they failed to greet my fiancee on her birthday last June 1. It was quite unexpected for a resort which is known in the hospitality industry for its service deluxe to forget something like this. The front desk supervisor even asked for the birthday of my fiancee (my room companion) which I registered when we checked-in.
Comentat el 05 de juny 2015

MARY, Filipines
Família amb nens grans
Habitació Premier
Estada d'una nit en de juny de 2015
Ambiance, Staff, food
It was good. Relaxing ambiance, friendly staffs and great food
Comentat el 04 de juny 2015

Daisy, Filipines
Deluxe Seaview Room
Estada d'una nit en de març de 2015
best hotel
hotel room, foods, location
very awesome
Comentat el 31 de maig 2015

jason, Filipines
Família amb nens menuts
Habitació Delux
Estada d'una nit en de maig de 2015
overnight experience
the pool food and the ambiance
Comentat el 22 de maig 2015

Edwin, Filipines
Família amb nens grans
Estada d'una nit en de maig de 2015
pleasant experience with my family at Shangri-la
pool facilities, rooms,
Disappointed when checking out as they had problems with my debit card. It was as if they intentionally had their facility offline so I could pay in cash.
Comentat el 20 de maig 2015

David, Estats Units
Habitació Delux
Estada de 2 nits en de maig de 2015
Great service... Overpriced and under valued food!
Staff, pool and beach
Whilst the staff and accomodation was good the food experience really hurt our overall resort experience. We were especially disapointed in the Cowrie Cove... great ambiance and spectacular setting but the food was terrible and way overpriced. I expected the Shangri La cebu to be an expensive experience which is fine, but I do expect to get some value for the added cost and the food at this resort missed that mark is a huge way!!
Comentat el 19 de maig 2015

Solanki, Índia
Família amb nens menuts
Deluxe Seaview Room
Estada d'una nit en de maig de 2015
Very nice hotel
superb pool , beach is man made but awesome , food is great ,
It was perfect
Comentat el 13 de maig 2015

Gay, Filipines
Família amb nens menuts
Deluxe Seaview Room
Estada d'una nit en de maig de 2015
family friendly resort
room, facilities, beach
our stay was very good. staff were all courteous and nice. food was good, facilities were also good. we loved the beach. it was clean and well maintained.
Comentat el 10 de maig 2015

Michael, Regne Unit
Persona que viatja sola
Deluxe Seaview Room
Estada de 4 nits en de maig de 2015
Mactan Resort and Spa
Efficient and friendly staff, excellent choice of dining and cleanliness of all areas
My stay at the resort was fine, except for the problem on check in. The hotel had no record of my booking with Agoda and they were fully booked. I am awaiting the results of Agoda's investigation into this matter. I would not recommend the hotel for a solo traveller. It was definitely family orientated and appeared to be a first choice for newly weds and young couples. This is not a criticism of the hotel, rather more research on my part would have changed my choice. The resort was kept immaculately and everything that a family or a couple could wish for - but not a solo travelller.
Comentat el 06 de maig 2015

Bernard, Estats Units
Estada d'una nit en d'abril de 2015
Best stay ever!!!
Ammenities, Service , Food
Best stay ever. Right from the greeting to us leaving. Amazing place and well worth every penny.
Comentat el 04 de maig 2015





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