2015
Excel·lent 8,5
basat en 6134 comentaris

Comentaris recents de clients

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Excel·lent



de 6134 comentaris
  • Neteja 8,7
  • Serveis 8,0
  • Ubicació 9,0
  • Comoditat de l'habitació/Nivell 8,5
  • Servei 8,6
  • Relació qualitat preu 8,5
  • Menjar/menjador 7,6
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Felix, Estats Units
Viatger de Negocis
Delux
Estada de 6 nits en de setembre de 2016
Superiour!
Quest hotel has been always superiour with there customer satisfaction and services. Will never trade this hotel to no other hotel, quest hotel keep up the good work!
Comentat el 25 de setembre 2016

Edmundo, Filipines
Grups
Delux
Estada d'una nit en de maig de 2016
Very good stay
its a very nice place to stay at. very near ayala mall cebu
Comentat el 23 de setembre 2016

ADEL, Bahrain
Parelles
Delux
Estada de 3 nits en de setembre de 2016
This hotel is aging fast ...
This hotel is aging fast without good maintaince of simple things like bed sheets and bath towels .. The infrastructure need renovation ...
Comentat el 23 de setembre 2016

Neil, Estats Units
Viatgers en solitari
Delux
Estada de 7 nits en de setembre de 2016
Very good and prime location
Pros: location & staff
Comentat el 23 de setembre 2016

Arel, Filipines
Parelles
Delux
Estada de 2 nits en de juny de 2015
Great
Great location
Comentat el 22 de setembre 2016

Jovito, Filipines
Famílies amb infants petits
Delux
Estada de 3 nits en de setembre de 2015
nice amenities
nice facilities, pool and delicious breakfast. we enjoyed the 3 nights
Comentat el 22 de setembre 2016

Immaculate, Filipines
Parelles
Delux
Estada de 6 nits en de setembre de 2016
Excellent service, excellent stay
very near to Ayala centre, Staff were helpful, courteous and always smile. room was clean and huge bed. Housekeeping service was fantastic! Staff were very accommodating. However, breafkast buffett needs improvement. Had breakfast at Quest for 7 days and I have asked hot chocolate during breakfast time but only served twice. i think the server has forgotten my order. Overall stay was excellent! definitely will come back again.
Comentat el 21 de setembre 2016

Bram, Països Baixos
Viatgers en solitari
Delux
Estada de 5 nits en de setembre de 2016
Staff was friendly and willing to go the extra mile, but apparent rules were applied too strictly
Was not allowed to enter the gym on flipflops or casual shoes, while no such regulations were communicated on the website. The note on the door of gym spoke of 'shoes', but I was not even allowed entrance on casual shoes. I explained that I would only do some quick weightlifting and not use the machines. GM was contacted and GM refused to allow me entrance, giving a paternalistic justification that it was for my own safety, which made me only feel more angry. Usually hotels apply these rules in a flexible manner. A hotel's aim should be to comfort me, not to lecture me. The whole atmosphere in the hotel was about what guests can do, and can't do, as if they are policing their guests. Signs everywhere, eg in the lift, the gym. Visitors of guests were also asked their ID. Very uncomfortable, disrespectful and paternalistic. The staff itself was great, but may be held on a short leash.
Comentat el 21 de setembre 2016

antoine, França
Famílies amb infants petits
Delux
Estada d'una nit en de setembre de 2016
Don't hesitate
Very nice hotel : very close to Ayala (2 min walking), the room is big , the bathroom is great, and the price is also very competitive ! The pool is under the sun the entire afternoon.
Comentat el 21 de setembre 2016

Winnie, Filipines
Viatger de Negocis
Habitació Doble o de 2 llits Delux
Estada de 4 nits en de setembre de 2016
Service not good
Not accommodating. No one asked if need assistance with the luggage. Housekeeping very poor. Still need to call the reception almost everyday to request refilling of toiletries. 2 of the restaurant staff ignored our requests / assistance not only once in my entire stay.
Comentat el 20 de setembre 2016


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