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de 1428 comentaris
  • Estat de l'hotel/higiene 9,0
  • Serveis 8,0
  • Ubicació 8,3
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,9
  • Relació qualitat preu 8,6
  • Menjar/menjador 7,6

Purita B.
Filipines
14 de novembre 2015
big problem on sanitation
location only
Hallway smell bad. 3rd floor will not give extra bottled water breakfast with limited choices

jan V.
Estats Units
14 de novembre 2015
Harold's near Ayala mall
Staff excellent

Kenneth R.
Estats Units
06 de novembre 2015
My Stay
Staff friendliness, promptness, made me feel important
I enjoyed my stay. Was there for 11 days and had a great time. Staff made me feel important from the moment I arrived. I was there early for check-in, room was not ready yet but within a few minutes I had my room. Excellent employees, made sure I was always comfortable and enjoying my stay. Excellent service from Aaron in HCafe. Always made sure I had plenty to eat and drink. I look forward to my next trip to Philippines and will stay at Harold's. Will highly recommend to friends.

Donald F.
Regne Unit
05 de novembre 2015
Good Hotel with Friendly Staff
Roof top Restaurant, Access to public transport, friendly staff
Breakfast buffet had limited western items but was ok. Rooftop restaurant had a limited menu but is an excellent place to meet people. However, it is closed during the day time for food! Staff were friendly and helpful. Easy to get taxis but Ayala Mall is about a mile away. I will stay again although the rooms even at Agoda prices are expensive. Excellent internet access.

Bobby M.
Estats Units
04 de novembre 2015
Excellent Hotel in Convenient Location
Comfortable Room, Convenient Location and Professional Staff
A comfortable and modern room in a convenient location. Very clean and well maintained room. Professional staff and customer service. Well maintained facilities and adequate restuarant. Very close to Alaya Mall and other shopping areas. Hotel is a great value for money and favorable stop for me when i have business in Cebu.

Leonard N.
Índia
02 de novembre 2015
Best 4-star Hotel I've stayed in Cebu, so far
Ambiance, comfortable rooms and facilities, breakfast spread
The room is spacious and has a pleasant feel to the room. It has good internet connectivity and the Air Con was not too harsh. The building has started showing its age a little, but the lobby, the dining area and rooms are quite clean and visually appealing. The only part of the room I found disappointing was the dull view of the grounds below, through the window. Not really the hotel's fault, but that window might as well had not been there.

Maria T.
Filipines
26 d'octubre 2015
Satisfied Guest
Food, Accommodation and Friendly Staff
Excellent Experience

JACQUELINE G.
Filipines
17 d'octubre 2015
VERY GOOD
COMFORT
VERY SATISFIED

Troy J.
Austràlia
13 d'octubre 2015
Excellent staff, great location, nice room.
Large bed, not two singles pushed together. Excellent service & Staff, Location.
2nd stay at Harolds and very happy. Staff were extremely efficient, friendly and accommodating. Only complaint is the WiFi. LAN works well and is quick, but WiFi doesn't connect, it needs to be fixed. Rooftop bar is very relaxing.

allan S.
Austràlia
12 d'octubre 2015
great hotel
service rooms relaxing
really great hotel good people and just relaxing nice hotel