Molt bé 8,0
basat en 266 comentaris

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Molt bé



de 266 comentaris
  • Neteja 8,5
  • Serveis 6,8
  • Ubicació 7,0
  • Comoditat de l'habitació/Nivell 8,7
  • Servei 8,6
  • Relació qualitat preu 7,9
  • Menjar/menjador 7,2
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Ryan, Estats Units
Parelles
Estàndard de luxe
Estada de 2 nits en de maig de 2015
Sherwood Bay Aqua Resort & Dive School
My fiancée and I had a trip planned to Cebu and Bohol, which took us directly to Bohol after landing in Cebu. However, due to airline pushing our flight time back 4 hours, which got us into Cebu at 7:25pm, we were unable to get a boat to Bohol as we had planned. We contacted Agoda and informed them of the situation and provided documentation from Air Asia stating they moved the flight. Our hotel in Cebu was more than willing to refund the reservations to us as they understand these issues happen, especially from Air Asia. Sherwood Bay however refused to offer a refund or even a chance to rebook on a different weekend. I feel this is terrible customer service, especially considering it was a situation out of our hands. Since my fiancée and I have a credit now from Air Asia and will be taking our trip in a few weeks, we will not be staying here, and will be sure to inform all of our friends and coworkers of this issue for their future trips. Thank you.
Comentat el 27 de maig 2015

Mark, Regne Unit
Parelles
Estàndard
Estada d'una nit en de maig de 2015
Great stay
The view was great, the room was good quality, the swimming was a delight
We had a great quick stay at the Sherwood. The staff made us welcome and the room was well appointed and comfortable. The mini bar was a revelation with reasonable prices which was a pleasant change.. The views across the bay and having the choice of pool or sea was great as it was a hot weekend and we needed to cool off. The pool is lovely, and the sea was warm and so clear, just delightful.
Comentat el 25 de maig 2015

BRIAN, Estats Units
Parelles
Estàndard de luxe
Estada de 2 nits en de març de 2015
Off the Beaten Path!
Solitude,Beauty and Service.
We enjoyed our stay there very much,so peaceful and quiet.Offers large rooms with balcony,built in swimming pool , looks out over the ocean and the owners were very nice and accomadating.Would stay there again .
Comentat el 17 d'abril 2015

Gavin, Tailàndia
Parelles
Estàndard de luxe
Estada de 3 nits en d'abril de 2015
Excellent
Friendly staff, nice rooms & view
We had a great experience here. The family that own the hotel cannot do enough for their guests. It is a great base from which to explore Bohol. Would thoroughly recommend.
Comentat el 17 d'abril 2015

Juan, Filipines
Viatgers en solitari
Estàndard de luxe
Estada de 2 nits en de març de 2015
Nice people
Nice receptionists, good food, nice room.
Though the view is really nice, there's some extend of difficulty to get there. Wifi is only located at the reception/ restaurant which is not good. I have to walk there to get some wifi. I had issue with connectivity as well. The receptionists are the owner of the resort... They are really nice! I have to give the credit for them! When I was there, there's only some who checked in, so I felt like I was alone. At night, no one is around so igoing around is kinda scary. The room is nice, but the comfort room smells awful at times, they need to add Albatross and toothpaste.
Comentat el 08 de març 2015

Nicholas, Estats Units
Parelles
Suite de Lluna de Mel
Estada de 10 nits en de febrer de 2015
A great place in heaven.
Staff
Great
Comentat el 20 de febrer 2015

Roy, Filipines
Parelles
Habitació familiar (bona per a 4 persones)
Estada d'una nit en d'agost de 2014
Loved it!
Comfortable Rooms. Awesome View. Serene.
The owners are very accommodating. Rooms are comfortable. Nice view. Location is quite secluded. Overall, we had an awesome stay.
Comentat el 28 de gener 2015

Kelly, Estats Units
Famílies amb infants grans
Suite familiar (bona per a 4 persones)
Estada de 5 nits en de gener de 2015
good, but could be better
staff was great and rooms were pretty nice
Very secluded, but staff is very accommodating with anything you need but you have to pay for it. Not for people who are on a strict budget, I'd say a little over priced. You have to use their driver or get a taxi to go places and it costs you more than local transportation. Not for everyone but again staff is helpful. Wouldn't stay again, but overall good and my family and I enjoyed our stay.
Comentat el 13 de gener 2015

LI, Hong Kong
Grups
Estàndard de luxe
Estada de 3 nits en de setembre de 2014
Is a paradise if you want to get away from city
friendy staff, nice pool, nice sea view
hotel is away from the city or the main beaches, you need a car to go to there or to other place, when you get to there , you will feel that u r in the paradise, the pool is amazing and you can join the island hopping tour from the hotel.
Comentat el 17 de desembre 2014

Sheryl, Alemanya
Grups
Estàndard
Estada d'una nit en de novembre de 2014
unfriendly hotel owners and not helpful
nothing
The stay was disappointing. The hotel is family owned but they wer not helpful and so unfriendly. We booked diving in their resort coz and they gave us only 1 instructor for 4 beginner divers. Normally it should be 1 instructor for 2 divers. Because they wanted to earn more so they gave us only one which is very dangerous coz we dont have diving licenses. They dont even have enough diving equipments. I am a small woman and i am forced to wear a large size diving suit because they dont have enough. They arent qualified to be a diving school. So disappointing.
Comentat el 30 de novembre 2014


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