arrow-up-icon
Torna a la informació de l'hotel

2015

Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau, Macau

Notable 8,3
basat en 13027 comentaris

Comentaris recents de clients

Selecciona el tipus de viatgers
Notable



de 13027 comentaris
  • Estat de l'hotel/higiene 8,8
  • Serveis 8,1
  • Ubicació 8,4
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,3
  • Relació qualitat preu 8,0
  • Menjar/menjador 7,6

Wing C.
Hong Kong
23 de juliol 2016
Nice hotel
Nice hotel with nice service. It's convenient and family-welcoming. Would like to visit here with the family again.

William F.
Malàisia
22 de juliol 2016
Recommended Hotel
Absolutely nice hotel access to many entertainment outlets and casino. Clean and comfortable room and staff are friendly.

Yih C.
Malàisia
21 de juliol 2016
Disappointed
Small room but clean and comfortable. Dislike the hotel lobby, too crowded, messy and noisy Front desk requested us to sign for check-in without showing us any documents. Queue half hour for check-out only. There is special queue for checking out but guests in front are checking in, disappointed with the ground staffs arrangement. This is wasting of our time

caroline C.
Indonèsia
21 de juliol 2016
Nice hotel
The room is too far from the lift and quite far from the mall

Kah H.
Singapur
21 de juliol 2016
Good
Good

Eva P.
Xina
20 de juliol 2016
Poor Arrangement
It took me over an hour for check-in only...

Chiaping C.
Taiwan
20 de juliol 2016
Comfortable room, but "all right" service.
The room is cozy, but each time we contact with employees there is really a bad experience. First, we don't feel their passion for working. Second, if I speak English, even they ask me "can you speak chinese?" 3rd, I ask for a room clean, but the lady spent 8 minutes to confirm my room number again and again. We have stayed there 3 times in 5 years, and we felt more and more disappointed each time. Sorry to say that.... but it's true.

John L.
Hong Kong
20 de juliol 2016
i believe there are many better choices
1. Carpet & curtain are of dark color & feeling of "not that clean" 2. Choices of fine dining (or just better restaurant) is very limited 3. Fun pool instead of swimming pool (you really can't swim in that sizes) 4. Long queue for checking in/out 5. Poor casino (high min bet, a lots of closed tables/machines, ....)

Su Y.
Malàisia
19 de juliol 2016
value of money, good location
Room very clean, staff very friendly, good location.

Lim L.
Singapur
19 de juliol 2016
Hotel BF
hotel bf not so nice