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2015

Sheraton Grand Macao Hotel, Cotai Central

Estrada do Istmo. s/n, Cotai, Cotai, Macau, Macau

Notable 8,3
basat en 13008 comentaris

Comentaris recents de clients

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Notable



de 13008 comentaris
  • Estat de l'hotel/higiene 8,8
  • Serveis 8,1
  • Ubicació 8,4
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,3
  • Relació qualitat preu 8,0
  • Menjar/menjador 7,6

caroline C.
Indonèsia
21 de juliol 2016
Nice hotel
The room is too far from the lift and quite far from the mall

Kah H.
Singapur
21 de juliol 2016
Good
Good

Eva P.
Xina
20 de juliol 2016
Poor Arrangement
It took me over an hour for check-in only...

Chiaping C.
Taiwan
20 de juliol 2016
Comfortable room, but "all right" service.
The room is cozy, but each time we contact with employees there is really a bad experience. First, we don't feel their passion for working. Second, if I speak English, even they ask me "can you speak chinese?" 3rd, I ask for a room clean, but the lady spent 8 minutes to confirm my room number again and again. We have stayed there 3 times in 5 years, and we felt more and more disappointed each time. Sorry to say that.... but it's true.

John L.
Hong Kong
20 de juliol 2016
i believe there are many better choices
1. Carpet & curtain are of dark color & feeling of "not that clean" 2. Choices of fine dining (or just better restaurant) is very limited 3. Fun pool instead of swimming pool (you really can't swim in that sizes) 4. Long queue for checking in/out 5. Poor casino (high min bet, a lots of closed tables/machines, ....)

Su Y.
Malàisia
19 de juliol 2016
value of money, good location
Room very clean, staff very friendly, good location.

Lim L.
Singapur
19 de juliol 2016
Hotel BF
hotel bf not so nice

Richard P.
Canadà
18 de juliol 2016
relaxing
good pool - got busy in the afternoon Good location Good breakfast Nice room

LIM C.
Singapur
18 de juliol 2016
Polite and helpful staff but disappointing shuttle bus services
Staff was very polite, casino was great, but the waiting time for shuttle buses was a little too long compared to Venetian's. Housekeeping was late, around 5pm rooms were still not cleaned, but polite and apologetic staff cleaned up our rooms immediately.

Chun L.
Hong Kong
18 de juliol 2016
Check in counter
Need to wait about 15mins for check in, jope it would be shorten