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Notable 8,6
basat en 2485 comentaris

Comentaris recents de clients

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de 2485 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 8,8
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,9
  • Actuació del personal 8,9
  • Relació qualitat preu 8,0
  • Menjar/menjador 7,9

Mei W.
28 de juliol 2015
Room is comfortable
Long quene for waiting check in

Sze S.
Hong Kong
27 de juliol 2015
Comfortable stay
Service, Cleanliness,

Tsz I.
Hong Kong
26 de juliol 2015
excellent stay
room, staff and location

Ralph S.
24 de juliol 2015
The overall service is good
The facility is new and rich. The service is good.

ho D.
24 de juliol 2015
Hotel Okura Macau
My daughter loves your bed very much as she said it was very comfortable.

Falgat W.
23 de juliol 2015
Need to improve check in timing & thier toilets!!
Room big enough good literies massage room
Ok, but compare with others Okura, need to improve some points, no laggage boys outside, everybody needs to take thier belongs when you arrive. Need to review thier toilets system , cleaning more well and completely. Their staffs were polite and attention. I think that they didn't have enough staffs on duty during the check in time, wait too long to have our room after check in. For all over, they try to do tge best to satifec the clients. Good pool indoor & out door. Good service for the sport.

Li L.
Hong Kong
23 de juliol 2015
Wouldn't stay here anymore
too many mainlanders! If you want a pleasant stay in macau, definitely not choosing okura hotel! too noisy, smokers smoke on the nonsmoking floor, you can smell others smoking in the room

Hong Kong
21 de juliol 2015
Great service and consistency
1) Customer service 2) Room facilities 3) Tidiness
Impressive as always

Man L.
Hong Kong
20 de juliol 2015
Nice, clean, Japanese style
clean, comfort, good location

Hong Kong
20 de juliol 2015
Good environment, big room, clean
Slow in housekeeping, no housekeeping till 7pm (until requested), even though the clean room button was switched on from 1100 - 1400