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2015
Notable 8,6
basat en 2484 comentaris

Comentaris recents de clients

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Notable



de 2484 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 8,8
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,9
  • Actuació del personal 8,9
  • Relació qualitat preu 8,0
  • Menjar/menjador 7,9
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Comentaris autèntics

MAN C., Hong Kong
Parelles
Estada d'una nit en de setembre de 2015
Good facilities
Good water park, Gym room & room
Comentat el 14 de setembre 2015

Roshini M., Índia
Grups
Estada d'una nit en de setembre de 2015
Amazing relaxing and chilled
Very convenient. Great food. Amazing pool
Loved the hotel and the facilities within. Very convenient. Great food. Awesome pool. They something to offer for every age group. Money well spent on a relaxed chilled and fun weekend. The food at Taipa village near by was a added benefit.
Comentat el 10 de setembre 2015

Yin C., Hong Kong
Grups
Estada d'una nit en de setembre de 2015
Comfortable and relax journey
comfortable relax convenient
Comentat el 08 de setembre 2015

Yeung Y., Xina
Viatgers en solitari
Estada d'una nit en de setembre de 2015
Good Hotel
nice swimming pool, best service
Comentat el 06 de setembre 2015

TIng C., Hong Kong
Grups
Estada d'una nit en d'agost de 2015
Good
Free upgrade to superior suite
Comentat el 27 d'agost 2015

WAI L., Hong Kong
Famílies amb infants grans
Estada d'una nit en de juny de 2015
The new swimming facility is great
swimming pool, room, mall & resturants
This is the second time I stayed there, excellent room condition with self sustainable facilities, you can stick around in the mall and swimming pool for a whole day without going out. The new connected swimming pool of JW Marriott is great, had great fun there.
Comentat el 20 d'agost 2015

HO C., Taiwan
Famílies amb infants grans
Estada de 3 nits en d'agost de 2015
Pay a little more for a better hotel
Convenient free shuttle bus
1. We arrived at 3:00 PM, but, We were not able to get our room until 4:XX PM. 2. When we check in, we were told that our booking is from a Travel agent, it seems that we can check in for some lower cost rooms which especially for travel agent users only. 3. When we went to the swimming pool named "Grand Resort Deck", we were treated like a "thief" who was trying to go into the swimming pool without pay for it; even the 3rd day we stayed there, we still had to argue with the people who control the entrance of the Grand Resort Deck. 4.Since we had check in late and we had a evening flight; I called front desk and requested for a late check out or admission to go to swimming pool after check out, but, we were not allowed. I didn't argue with them, because we went there for vacation and not for upset. I am very regret to book Hotel Okura Macau. 5. This time, I told my wife to try Japanese style hotel, but, we were very disappointed and won't stay at Japanese hotel anymore. Also, I won't book my room from Travel agent anymore.
Comentat el 20 d'agost 2015

WONG P., Hong Kong
Parelles
Estada d'una nit en d'agost de 2015
Amazing experience in hotel Okura
We had great time in this hotel. And we had a surprise from hotel since we have our honeymoon stay here. We've got a very tasty cake and wine for celebration. Highly recommended the swimming pool
Comentat el 18 d'agost 2015

WAI L., Hong Kong
Famílies amb infants petits
Estada de 2 nits en d'agost de 2015
Washroom
Nil
General good But need to improve the air quality inside the toilet Very bad ventilation inside the toilet No control panel to adjust the ventilation inside the toilet
Comentat el 15 d'agost 2015

CHUNG D., Malàisia
Parelles
Estada d'una nit en de juny de 2015
Oasis in a mega casino resort
Location, dining, tranquillity
After a 15 minutes wait, check in was done in a professional way. Room is spacious and the bathroom is of 5 star standard. The grand resort deck is huge and is a must see attraction, particularly the wave pool and the river ride. It may get crowded in the evening, so get there early. Did not try the food in the hotel so can't commend on that. The pool on the 29th floor is small, but the gym is well equipped. During check out, I was asked whether I have consumed anything from the mini bar, my answer is no and she said she need to confirm with the staff, (don't ask me if you don't trust me)I was a bit put off by that question, as a five star hotel staff, never ever ask a guest that sort of question. Overall it is a good experience
Comentat el 13 d'agost 2015