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de 931 comentaris
  • Estat de l'hotel/higiene 9,4
  • Serveis 9,3
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,9
  • Actuació del personal 9,2
  • Relació qualitat preu 8,3
  • Menjar/menjador 8,0

8,3 Yin C.
China
10 d'octubre 2012
Great service, great location and great facilitis
Very friendly service rendered, at the heart of Taipa, with all the facilities required for visitors
I very amazed by the service level of the hotel staff (more than Grand Hyatt standard), the hotel room can be descriped as "Wa" with very good view. The facilities inside the hotel as well as the shuttle route offered can help the visit to view Macau as his/her hometown. The hotel also attach to the "City of Dream" which offers walking distant to enjoy the famous "The House of Dancing Water". In addition, the price is at the same level as those hotels in the same tier. It's a good deal overall.

6,7 Chun L.
Canada
04 d'octubre 2012
Nice hotel with great service
Great service
We had a stay in this hotel. The service was great. The room is fine and clean. The pool is quiet without a lot people. There is complimentary drinks from 17:00-19:30 and it was great. All you can drink red, white, vodka, whiskey, rum, etc.

9,3 Chan C.
Hong Kong
05 de desembre 2012
Very good impression for this Grand Hyatt
very much like an enviorment
It was a good place for swimming pool and outside and enjoyable and very releaable. Also all staffs were deserved to appreciate their nice and good services to guest. Amazaing hotel

7,3 Helen Y.
Hong Kong
26 de setembre 2012
Excellent service...but...
Good service and location
Been waited for 2 hours for the check in. Though provided late checkout (1pm) for compensation. Good service and location; however, the air-con in room keeps at 25. Tried to lower down the temp but only 1.5lower whole night, been sweated and couldn't sleep well. Stayed at club king room, nice bathtub with view..lounge at 3/f is nice too

10 Jobelle J.
Philippines
02 d'octubre 2012
Superb experience
great location
it's one of the unforgettable stay ever! all staffs are very accommodating, the rooms are huge and complete with what we need. I will definitely go back here!

9 Jun Y.
China
24 de setembre 2012
very nice hotel, but the view is not perfecto
decoration is great, breadfast is good,shopping is easy
we just stay one night, but we like the hotel very much.

9,3 CHEONG H.
Singapore
28 de setembre 2012
Excellent and friendly service with large rooms
Quiet and exclusive away from all the noise from casinos
check in was especially smooth and very friendly. conceirge desk was extremely helpful and even offered to book restaurant at cafe360 for us. when it was found to be fully booked , recommended alternatives to us. room amenities was good and chamber maid was very attentive to details. we did not inform them that the coffee machine has broken down but they noticed that it was not working and to our surprise was changed when we got back in the evening

9,3 Gavin P.
Canada
27 de setembre 2012
Great hotel in City of Dreams
very large pool, spacious rooms, good service, fantastic dining options
we had a great stay at the grand hyatt macau. we were upgraded to a suite at no extra charge and the room was very clean, modern, nicely appointed, with huge windows. the outdoor pool is quite huge. we ate dinner at mezza 9, which was fantastic!!!! that was a big surprise of the stay. we had some traditional macanese food, very good wine, and the service and atmosphere there were great. the chef we saw was quite precise, which is great to see!!!! the hotel is located in the cotai area, in the city of dreams complex -- great if you want to see house of dancing water.

10 Ming K.
Hong Kong
21 de novembre 2012
New and Nice Hotel
New accomodation
Nice staff, nice atmosphere with sea view. Good food and beverages facilities.

9 Kun H.
United Kingdom
12 de setembre 2012
Great location good size room
casino, service and next to House of Dancing Water
We were there for one night for the show House of Dancing Water. The prices from Agoda was cheaper than the Venetian (hotel across the street of Grand Hyatt) at that time. The Venetian has a larger room with twin large beds but the Grand Hyatt had one large bed and was more luxurious and brighter room. Compared to the Venetian the City of Dreams has less shops and food court was smaller. Overall our stay was enjoyable but better go to the Venetian side for food.