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2015
Notable 8,7
basat en 7499 comentaris

Comentaris recents de clients

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Notable



de 7499 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 9,1
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 8,9
  • Actuació del personal 9,0
  • Relació qualitat preu 8,4
  • Menjar/menjador 8,1

Lynette D., Regne Unit
Parelles
Estada de 2 nits en de juny de 2015
Exceeded my expectations!
Instant customer service from beginning to end, outdoor pools & Jacuzzis, the overall complete grand-ness of the whole hotel
Amazing! From arrival we were plucked to private instant check-in, all of the staff were attentive - but not in your face. The diamond lobby was impressive with it's half hour mini showing of the huge diamond! The- decor was grand and luxurious, staff greeting you upon entering and leaving the lifts, the laser light show from the 3 buildings - even better from the Jacuzzi which was at the right temperature all the time, the choice of Jacuzzis. I had read a handful of bad reviews mainly on customer service and confusion of which lobby to check in at and having to walk through the building & I nearly booked somewhere else.. so glad I didn't! The only thing is that it's not in the centre & you have to get a taxi, but once your'e in the hotel you kind of don't want to leave! Leaving was a sad affair! I would highly recommend this hotel without hesitation :)
Comentat el 22 de juny 2015

CY L., Hong Kong
Famílies amb infants grans
Estada de 2 nits en de juny de 2015
Good hotel in Macau
room cleaness and quiet, swimming pool facility,
Enjoy a nice holiday with family.
Comentat el 22 de juny 2015

CHING P., Hong Kong
Parelles
Estada d'una nit en de setembre de 2014
very good
good
Comentat el 20 de juny 2015

Jose J., Brasil
Parelles
Estada d'una nit en de juny de 2015
Very nice swimming facilities
swimming facilities, cassino, restaurants
We spend 3 nights at JW hotel which shares same swimming facilities and casino and 1 night at Galaxy hotel. Galaxy is good, but unfortunately we where not so happy as our non-smoking room had terrible smoke smell. This is terrible issue when you travel to places where people don't respect the non-smoking environment. Unfortunately quite common in Asia. Besides this terrible issue, everything else was fine.
Comentat el 19 de juny 2015

Shenny L., Regne Unit
Grups
Estada d'una nit en de juny de 2015
Spectacular!
Very impressive decor, plenty of restaurants, very friendly staff
Comentat el 19 de juny 2015

Joao S., Macau
Parelles
Estada d'una nit en d'abril de 2015
Excellent Stay
Spacious Room, lots of retaurant selections, muitiple transporations route
Was very good during all the stay (room, food and recreation). Really recomment to spend more time in Galaxy Wave Pool (know that Resort is expended the size in Jun) which located at 3/F.
Comentat el 19 de juny 2015

Kwok F., Hong Kong
Famílies amb infants petits
Estada d'una nit en de juny de 2015
Good and Not so good
New water slide attraction was good.
Check out time at 1:00 pm was not flexible, considering my check-in was around 5 pm on the before.
Comentat el 17 de juny 2015

wee T., Singapur
Famílies amb infants petits
Estada de 2 nits en de juny de 2015
a great stay
ambience, hospitality & comfort
Awesome
Comentat el 17 de juny 2015

Mak K., Singapur
Viatgers en solitari
Estada d'una nit en de juny de 2015
Will always stay here from now on
Service tip top. customer oriented.
superb. beyond words for their service.
Comentat el 17 de juny 2015

LO L., Hong Kong
Famílies amb infants grans
Estada d'una nit en de juny de 2015
Luxury Stay
Cleanliness, swimming pool, shuttle bus connection
Comentat el 17 de juny 2015