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de 1048 comentaris
  • Estat de l'hotel/higiene 8,9
  • Serveis 9,0
  • Ubicació 8,7
  • Comoditat de l'habitació/Nivell 9,0
  • Actuació del personal 8,9
  • Relació qualitat preu 8,7
  • Menjar/menjador 8,2
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Comentaris autèntics

Mark B.
Nova Zelanda
20 de juliol 2016
Nice to be back after 14 years
Not too much had changed over the 14 years other than MO seems to have pulled out. Room are looking a little tired but still opulent and one for those that like to feel like aristocracy in wherever they stay. People too were just brilliant, super Indo friendly. Would still choose this over something new and fancy like the 4 Points over the road.

lloyd W.
Austràlia
11 de juliol 2016
Lovely friendly place to stay
Had a lovely stay, hotel was beautifully presented & maintained. Staff were all great & very friendly but professional at all times. Would highly recommend this hotel for business or pleasure.

erni Y.
Indonèsia
11 de juliol 2016
hotel with a good location, and staff very very friendship
the hotel with 5 star...

Bruce M.
Austràlia
02 de juliol 2016
The Best Hotel Experience
Grand hotel full of charm and tradition. Beautifully restored with wonderful gardens. Great rooms and facilities (excellent pool and gym) with friendly and attentive staff. Couldn't be faulted.

Nicolaas R.
Països Baixos
19 de juny 2016
Impeccable!
Great hotel!! Wow!!

Calvin L.
Malàisia
18 de juny 2016
Trip
Ok

Marina A.
Suècia
16 de juny 2016
Great hotel
Not much to do in the area. But a fantastic hotel. Had a great stay.

Lim C.
Singapur
30 de maig 2016
History
Historical feel

Vera F.
Indonèsia
23 de maig 2016
Beautiful Hotel
Hotel is very beautiful with it's well tended gardens. The staffs were kind, very helpful and accommodating to my need. Room size is quite huge and very clean. The location is in the center of the city. A huge shopping mall is within three minutes of walking. Definitely going to stay at this hotel again on my next visit to Surabaya.

Ralph M.
Regne Unit
09 de maig 2016
Luxury
Second visit and as we leave Indonesia soon the last. Absolutely fantastic hotel shame about the area looking like a dodgy place.