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de 874 comentaris
  • Estat de l'hotel/higiene 7,8
  • Serveis 6,4
  • Ubicació 7,7
  • Comoditat de l'habitació/Nivell 7,6
  • Actuació del personal 7,2
  • Relació qualitat preu 7,6
  • Menjar/menjador 6,5

Ferdiyan S., Indonèsia
Famílies amb infants grans
Estada de 4 nits en de juny de 2016
Very disappointing attitude
This was probably one of the many visits to this hotel, yet unfortunately might be my last. I book this hotel without breakfast since for the first 2 days I will be mostly out of Medan. During our check-in, the receptionist asked us if we wanted to upgrade to opt for the breakfast in which I declined already due to the reasons explained. Yet, he still gave me complete breakfast vouchers, in which I re-confirmed that it can be used. We then had ou breakfast on the 30th, and agree to pay for an additional 1(one) pax. on the next day, we were surprised that the maitre'd told us that we have to pay all the breakfast and the vouchers are not eligable. They did not admit why they have given the vouchers to me in the first place. He even did not like my complaint and said that we were difficult guest! UNBELIEVABLE! We checked out the next morning, no apology, no nothing. I even had to asked the complete invoice of this 'ridiculous' breakfast otherwise they did not even bother to give me a copy. The facilities, cleanliness of the hotel is fine, however, the attitude and clear lask of respect for guest if problematic.
Comentat el 05 de juliol 2016

Martini M., Indonèsia
Viatgers en solitari
Estada d'una nit en de juny de 2016
good
good
Comentat el 28 de juny 2016

dr E., Indonèsia
Famílies amb infants petits
Estada d'una nit en de juny de 2016
A comfy stay at this hotel
Such a great location close to railink airport train
Comentat el 27 de juny 2016

willy T., Indonèsia
Viatgers en solitari
Estada d'una nit en de juny de 2016
The room
The towel is verry old and no good.. Ther are many small animal in the room.
Comentat el 26 de juny 2016

Thiam S., Malàisia
Viatger de Negocis
Estada de 2 nits en de juny de 2016
No.1 for accessibility to Airport and proximity to a big shopping mall plus great proximity to a big
Never could have found a more comfortable value-for-money 3 to 4 star hotel with easy express rail accessibility to the Airport, plus a mere 3 minutes walk to a big shopping mall. Perhaps the only downside, albeit a minor one, was the ponding or poor drainage of the bathroom floor. Overall, a 80-85% score for me.
Comentat el 21 de juny 2016

Beng K., Singapur
Viatger de Negocis
Estada de 3 nits en de juny de 2016
Good Location with room for improvement
Booked 2 rooms with differing opinions. Smoking room was noisy and below expectation. Non smoking was the opposite. If not for the location, it will not be value for money.
Comentat el 10 de juny 2016

Sandra S., Estats Units
Viatgers en solitari
Estada d'una nit en de juny de 2016
ok
My fault the location not good. Did not realize it was a 2
Comentat el 08 de juny 2016

desiana D., Indonèsia
Parelles
Estada de 2 nits en de maig de 2016
Good locations
Good locations
Comentat el 30 de maig 2016

Puspita P., Indonèsia
Viatger de Negocis
Estada d'una nit en de març de 2016
NICE ROOM
QUITE & CLEAN, LOCATION IS OK
Comentat el 17 de maig 2016

Norhafizi O., Malàisia
Viatger de Negocis
Estada de 2 nits en de maig de 2016
Overall good ..
Overall good only the room too small ..
Comentat el 14 de maig 2016