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2015
Notable 8,4
basat en 12755 comentaris

Comentaris recents de clients

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Notable



de 12755 comentaris
  • Estat de l'hotel/higiene 8,9
  • Serveis 8,6
  • Ubicació 8,4
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 8,5
  • Relació qualitat preu 8,3
  • Menjar/menjador 7,5

YEH C.
Singapur
05 de novembre 2015
One of the best hotels in Hong Kong.
Location, transportation and food.
My family, friends and I super like this hotel. In fact, we look forward to staying here yearly. I recommend this hotel to my friends and their families, all of them like it very much. We will be back next year.

Julius F.
Filipines
04 de novembre 2015
A pleasant stay
Next to mall. Accessible to many restaurants, shopping places and daily needs. The room is clean and the hotel ambient is pleasant.
Relatively relaxing and convenient.

YUIK P.
Malàisia
04 de novembre 2015
Very Nice Housekeeping Staff and Customer Service
Friendly Staff, Excellent Customer Services and Clean room
Good location with mall attached.

Puay N.
Singapur
04 de novembre 2015
Pleasant Stay
1) Comfort 2) Location 3) Cleaniness
Overall, it was a pleasant stay. Room was clean and well maintained. Staff was also friendly and helpful. Location of the hotel was good as far as we were concerned.

shirley L.
Singapur
04 de novembre 2015
Comfy
So comfy and clean. I like everything abt the hotel.
Great!

Lim S.
Singapur
04 de novembre 2015
Great stay with disappointment
Location/hotel ambience/ comfy room
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Lim S.
Singapur
04 de novembre 2015
Great stay with disappointed experienced
Hotel ambience/ comfy room/location
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Yuen W.
Malàisia
04 de novembre 2015
Not bad
Good location, clean and nice staff

Yuen W.
Malàisia
04 de novembre 2015
Not bad
Good location, clean and nice staff

FONG W.
Malàisia
04 de novembre 2015
Family trip
Hotel location, cleanliness, staff performance
We had a wonderful 6d5n HK trip staying in Royal plaza hotel. Thank you so much to the hotel staff :)