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de 1118 comentaris
  • Estat de l'hotel/higiene 8,6
  • Serveis 8,3
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,4
  • Actuació del personal 8,4
  • Relació qualitat preu 7,8
  • Menjar/menjador 7,8
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Taek-Gwang L., Corea del Sud
Viatgers en solitari
Estada de 3 nits en d'agost de 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Comentat el 19 d'agost 2016

Kheng G., Singapur
Viatger de Negocis
Estada de 2 nits en d'agost de 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Comentat el 14 d'agost 2016

Jayesh P., Regne Unit
Famílies amb infants grans
Estada de 7 nits en de juliol de 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Comentat el 09 d'agost 2016

Sungwook L., Corea del Sud
Viatger de Negocis
Estada de 2 nits en d'agost de 2016
excellent
very good trouble
Comentat el 08 d'agost 2016

YIRU S., Taiwan
Parelles
Estada d'una nit en de juliol de 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Comentat el 29 de juliol 2016

Ruo T., Malàisia
Viatger de Negocis
Estada de 3 nits en de juliol de 2016
Good location
Good location, expensive tho.
Comentat el 27 de juliol 2016

Riko W., Japó
Viatgers en solitari
Estada de 2 nits en de juliol de 2016
It was nice staying here.
It was my third time staying at this hotel and I thought their survise skills were getting better than previous time.
Comentat el 27 de juliol 2016

Chiang P., Hong Kong
Parelles
Estada d'una nit en de juliol de 2016
Comfortable
Appreciated they fulfill our requested.
Comentat el 26 de juliol 2016

Frankie W., Hong Kong
Parelles
Estada d'una nit en de juliol de 2016
Roof top swimming pool surrounded by commercial buildings
Good location for shopping and food in this area. We enjoy the roof top swimming pool even not so big due to limited space, under the very hot season right now, it is still a good choice for hiding away from the busy life.
Comentat el 25 de juliol 2016

Ali K., Rússia
Famílies amb infants petits
Estada d'una nit en de juny de 2016
Best Hotel in Best City
Location ,Service , Clean , Comfortable , Beautiful design
Comentat el 15 de juliol 2016