Comentaris recents de clients

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de 1148 comentaris
  • Neteja 8,6
  • Serveis 8,3
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,4
  • Actuació del personal 8,3
  • Relació qualitat preu 7,9
  • Menjar/menjador 7,8
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Cláudia, Portugal
Família amb nens menuts
Estada de 3 nits en d'agost de 2016
Nice staff
Nice rooms, very clean and staff very nice and attentive with children.
Comentat el 12 de setembre 2016

Uyen, Estats Units
Família amb nens menuts
Habitació Familiar
Estada de 3 nits en d'agost de 2016
Quiet hotel, close to necessities
We had to stay in a "family room", which was two adjoining rooms, since we had our two young children (ages 3 and 6). The beds were king sized - great. The rooms were not big, but we did expect that. Everything was great. Nice front desk. Not overly friendly, but OK. Rooms were clean. Little touches were great. Fantastic shower. Great bath tub. Housekeeping was very thorough. The hotel is located just a few blocks from the craziness of Kowloon. So, if you like to come back to a hotel, that smelled like a spa, this is the place for you. It was a short walk to the East TST metro entrance. There's a plaza with restaurants and a great bakery just a block away. There is a laundry shop (which I discovered too late), just across the street. If you enjoy sweets, you must try some beautiful pastries on the first floor at "Fine Foods". Not only were they amazingly beautiful, they were fanstastic tasting too! We did not eat in any of the restaurants in the hotel, so I cannot comment on that. There are so many places to try that are within walking distance, I didn't want to waste my tummy on hotel food. We spent more than we wanted to on the room, since we had to get the "family room". But, we definitely enjoyed our stay at the hotel. Hong Kong is a very busy, kind of dirty city. So, this is a great oasis from the mayhem!
Comentat el 09 de setembre 2016

SUNHEE, Corea del Sud
Família amb nens grans
Premier Triple Room with Smartphone
Estada de 2 nits en de juliol de 2016
Comentat el 08 de setembre 2016

Edward, Regne Unit
Estada de 5 nits en de maig de 2016
Shocking Service on the last day
On check out we asked to retain a key to access the lifts so we could continue to use the rooftop pool (we had an evening flight). This was initially denied - apparently the hotel policy is guests are not allowed to use facilities after check out. (We could perhaps understand if the facilities were oversubscribed, but only 3 people were using the roof terrace at the time). Having never come across such a negative policy before we complained about this and after some debate they reluctantly agreed to make an exception and let us use the pool. Unfortunately this ridiculous situation did not end there. To access the pool we had to give our room number to the Spa desk. Immediately they raised a concern that we had checked out and we advised them our pool use had been authorised by the front desk. We proceeded to the pool. The front desk then rang the pool desk to ask to us to leave, after several further conversations (and a significant amount of discomfort) we were told we could sit by the pool, but under no circumstances should we enter the pool.... Otherwise the hotel rooms are compact but modern and clean, the bed was very comfortable. Breakfast buffet was decent (if expensive). It's 10mins walk to the MTR. The concierge tried to be helpful with directions/restaurant booking requests but we subsequently found them to be wrong on a number of occasions e.g. telling us restaurants were closed for the day (we subsequently ate at them 2 hours later). It's worth noting the pool (if you're allowed to swim in it!!) looses the sun mid-afternoon.
Comentat el 02 de setembre 2016

Kaylee, Estats Units
Persona que viatja sola
Superior Queen or Twin Room with Smartphone
Estada d'una nit en d'agost de 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Comentat el 30 d'agost 2016

KIRSTEN, Filipines
Viatger de negocis
Estada de 3 nits en de juliol de 2016
very good..very peaceful
very good..very peaceful
Comentat el 29 d'agost 2016

eileen, Filipines
Família amb nens menuts
Estada de 2 nits en d'agost de 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Comentat el 25 d'agost 2016

Lisa, Nova Zelanda
Estada de 5 nits en d'agost de 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Comentat el 23 d'agost 2016

Hyerim, Corea del Sud
Persona que viatja sola
Estada d'una nit en d'agost de 2016
Room: wide & clean but expensive...
Comentat el 20 d'agost 2016

Taek-Gwang, Corea del Sud
Persona que viatja sola
Estada de 3 nits en d'agost de 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Comentat el 19 d'agost 2016





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