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de 1145 comentaris
  • Neteja 8,6
  • Serveis 8,3
  • Ubicació 8,5
  • Comoditat de l'habitació/Nivell 8,4
  • Servei 8,3
  • Relació qualitat preu 7,9
  • Menjar/menjador 7,8
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SUNHEE, Corea del Sud
Famílies amb infants grans
Premier Triple Room with Smartphone
Estada de 2 nits en de juliol de 2016
good!
good!
Comentat el 08 de setembre 2016
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Edward, Regne Unit
Parelles
Superior
Estada de 5 nits en de maig de 2016
Shocking Service on the last day
On check out we asked to retain a key to access the lifts so we could continue to use the rooftop pool (we had an evening flight). This was initially denied - apparently the hotel policy is guests are not allowed to use facilities after check out. (We could perhaps understand if the facilities were oversubscribed, but only 3 people were using the roof terrace at the time). Having never come across such a negative policy before we complained about this and after some debate they reluctantly agreed to make an exception and let us use the pool. Unfortunately this ridiculous situation did not end there. To access the pool we had to give our room number to the Spa desk. Immediately they raised a concern that we had checked out and we advised them our pool use had been authorised by the front desk. We proceeded to the pool. The front desk then rang the pool desk to ask to us to leave, after several further conversations (and a significant amount of discomfort) we were told we could sit by the pool, but under no circumstances should we enter the pool.... Otherwise the hotel rooms are compact but modern and clean, the bed was very comfortable. Breakfast buffet was decent (if expensive). It's 10mins walk to the MTR. The concierge tried to be helpful with directions/restaurant booking requests but we subsequently found them to be wrong on a number of occasions e.g. telling us restaurants were closed for the day (we subsequently ate at them 2 hours later). It's worth noting the pool (if you're allowed to swim in it!!) looses the sun mid-afternoon.
Comentat el 02 de setembre 2016
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Kaylee, Estats Units
Viatgers en solitari
Superior Queen or Twin Room with Smartphone
Estada d'una nit en d'agost de 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Comentat el 30 d'agost 2016
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KIRSTEN, Filipines
Viatger de Negocis
Superior
Estada de 3 nits en de juliol de 2016
very good..very peaceful
very good..very peaceful
Comentat el 29 d'agost 2016
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eileen, Filipines
Famílies amb infants petits
Superior
Estada de 2 nits en d'agost de 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Comentat el 25 d'agost 2016
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Lisa, Nova Zelanda
Parelles
Delux
Estada de 5 nits en d'agost de 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Comentat el 23 d'agost 2016
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Hyerim, Corea del Sud
Viatgers en solitari
Estada d'una nit en d'agost de 2016
good!
Room: wide & clean but expensive...
Comentat el 20 d'agost 2016
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Taek-Gwang, Corea del Sud
Viatgers en solitari
Delux
Estada de 3 nits en d'agost de 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Comentat el 19 d'agost 2016
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Kheng, Singapur
Viatger de Negocis
Delux
Estada de 2 nits en d'agost de 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Comentat el 14 d'agost 2016
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Jayesh, Regne Unit
Famílies amb infants grans
Delux
Estada de 7 nits en de juliol de 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Comentat el 09 d'agost 2016
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