Notable 7,6
basat en 3753 comentaris

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Notable



de 3753 comentaris
  • Neteja 7,8
  • Serveis 6,9
  • Ubicació 8,0
  • Comoditat de l'habitació/Nivell 7,7
  • Servei 7,6
  • Relació qualitat preu 7,6
  • Menjar/menjador 6,7
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Chung, Hong Kong
Persona que viatja sola
Superior
Estada de 2 nits en de setembre de 2016
Nil
Nil
Comentat el 27 de setembre 2016

Ken, Malàisia
Grup
Luxe amb esmorzar
Estada de 3 nits en de setembre de 2016
Good hotel with good rooms
Decent sized rooms and toilet. Good furnishing. Only the breakfast was underwhelming.
Comentat el 27 de setembre 2016

Yuanjing, Xina
Parella
Luxe amb esmorzar
Estada de 2 nits en de juny de 2016
good experience. Good service.
good experience. Good service.
Comentat el 26 de setembre 2016

agnes, Estats Units
Família amb nens grans
Superior
Estada de 20 nits en de setembre de 2016
Family reunion
No question the location is fantastic, it is convenient to the center of Causeway Bay. A six to seven minutes walk to Times Square where there is an abundance of shops and cuisine choices. The housekeeping is hit or miss. We have two in the room and some days we got one set of towels and other days I have to call down to refill the soap dispenser and get some hand/face towels. I had a voice mail and called to retrieve, I communicated both in English and Cantonese and they couldn't understand me! I was puzzled to say the least. Then there's the double beds which is what we requested, be ware that the double beds are Twin size ( seems even smaller then that). My daughter who is 5 ' 9" has her legs hanging off the bed. The free phone was a nice touch to have. Overall be fully prepare and you will have a good time. Like I said, you can't beat the location for the Causeway Bay location!
Comentat el 26 de setembre 2016

Agustino, Indonèsia
Família amb nens menuts
Superior
Estada de 3 nits en de juliol de 2015
ok
great hotel n location
Comentat el 25 de setembre 2016

asmara, Indonèsia
Viatger de negocis
Superior
Estada d'una nit en de setembre de 2016
only room sizes is small
all is wonderfull
Comentat el 25 de setembre 2016

Chee, Malàisia
Persona que viatja sola
Luxe amb esmorzar
Estada d'una nit en de setembre de 2016
good room. legit room. a little dodgy in the location. the staff were friendly in general
There was this staff that were side eyeing me like I did something wrong which got me a little uncomfortable
Comentat el 24 de setembre 2016

Lydia, Filipines
Parella
Luxe amb esmorzar
Estada d'una nit en de setembre de 2016
Nice hotel
Nice and friendly staff
Comentat el 23 de setembre 2016

Samantha, Malàisia
Viatger de negocis
Habitació de luxe amb llit queen o llit per a 2 persones
Estada de 2 nits en de setembre de 2016
Not good
Not good compared to other hotels
Comentat el 21 de setembre 2016

Vanessa, Singapur
Grup
Inter-connecting Deluxe Room
Estada de 3 nits en de setembre de 2016
Unacceptable service
Experience frm checking in till checking out of hotel was a nightmare. We spent half an hour at the check in, partly due to inability of staff to understand and communicate with us. They insisted that we pay on check in instead of check out. Then the staff entered the wrong amount on the credit card and had we not checked, we would've paid more for our stay. They were also extremely unflexible with our requests and the manager or senior staff that overhead our conversation told the staff serving us to just say no. So he kept saying no to everything after that. We had booked 2x2connecting rooms (i.e. 8 pax) in the same booking reference. When we got the keys we realised we were on different floors, 7 levels apart. After asking them to put us together on the same floor, they said there are no available rooms and that they did not think we will be checking in together! What sort of excuse is that?! They then offers to give us rooms on the same floor the next day but we didn't hear from them after that. The toilet in my room constantly stank of urine, rooms were small and walls were thin. During check out, after handing over the keys, they refused to let us go off until the rooms are checked even tho they had held the credit card charge when we checked in. Definitely not a 4 star hotel.
Comentat el 19 de setembre 2016


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