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de 639 comentaris
  • Estat de l'hotel/higiene 8,7
  • Serveis 8,2
  • Ubicació 9,2
  • Comoditat de l'habitació/Nivell 8,6
  • Actuació del personal 8,4
  • Relació qualitat preu 7,6
  • Menjar/menjador 7,4

9,3 Ping N.
Singapore
01 de juliol 2015
Pleasantly Surprised
Size of Room n bathroom and location
Excellent

5,7 Edward E.
Australia
24 de juny 2015
My worst stay out of three
Convenience of location, size of room and room facilities.
Unfortunately, we were "upgraded" to a mini suite right above the bar street Lan Kwai Fong. The windows were not sealed so not only were the window frame and curtains dirty from months of exposure to the elements, but also the noise from the bars until 4am was unbearable. We should have know there would be a problem when we found earplugs on the bedside table. The management was inflexible in their view that there was nothing wrong with the windows when the problem was obvious, although in fairness they did offer to move us, but as they did not say where to, we did not see moving as an option. I have stayed on the other side of the hotel twice before without mishap (and recommended the hotel to clients on several occasions. The senior management should really learn something from the poor way the junior management staff handled this because I will not be recommending the hotel again. It is fortunate this happened to me not a client.

8 pimnarin S.
Thailand
24 de juny 2015
Best location ever
Location Room Environment

7 Paul C.
Australia
22 de juny 2015
Location,location,location
Location
Rooms does not include wifi (extra pay even though the agoda condition said wifi included). only in the lobby. No gym noted .no one to tell you where the facilities are.

6,7 Goncalo M.
Portugal
22 de juny 2015
Great location, but poor staff performance
Location, size of rooms
The front desk staff Stephanie was extremely rude in replying to my request for a 1 hour late check out. As any frequent traveler knows, five star hotels always agree to extend the check out time (Peninsula, Shangri-la and Four Seasons, for example, grant frequently 2 to 3 hours to 2pm or 3pm, anywhere in the world). Her reply, with the hotel at 60% occupancy, was "we will charge you HK300 + + for any late check-out". And, after I complaint, she simply smiled and said that it was her courtesy not to charge, being extremely inconvenient and rude. A so called 5 star boutique hotel should not treat their guests in this manner.

9 Christopher C.
Hong Kong
10 de juny 2015
Center of LKF
Location, presentation, design
Loved the location, literally right in the center of it all. If you are in Lan Kwai Fong for the weekend, the hotel is conveniently located in the middle of all the bars and restaurants. Although the noise levels could get a bit high sometimes. Staff are friendly and efficient.

8,3 Christopher T.
Vietnam
01 de juny 2015
Excellent hotel but beware.....
Cleanliness Location and helpful staff
One enormous problem is that I selected an airport transfer which as far as I was concerned did not turn up. The third party company say they did but I checked all signs carefully twice before I took a train at my own expense. To make matters worse there was no indication of the cost beforehand and they charged US$140 (yes only slightly less than I paid for the room!!!) for a fairly short trip. They also never said where to go (although I went to correct place) and also they had no contingency like contact number etc. The hotel were sympathetic however still charged me for a service I did not receive. I blame Agoda for not correctly showing what cost, the third party pick up service for not being there or having my name wrong and the hotel for insisting I pay for a service I did not receive and an extraordinarily overpriced rate. Well and truly ripped off and spoiled what was otherwise a nice stay with a very good hotel.

10 Hamel S.
United Kingdom
01 de juny 2015
good stay
we got upgraded, location was superb, room size for Hong Kong was very spacious

6,3 patrick C.
United Kingdom
10 de juliol 2015
Good location...not great rooms.
Location , Location , Location
When you get complimentary ear plugs on your bed side table , you know your in trouble!!! And my toilet wouldn't flush but that was pale in comparison to the noise coming from outside...

8,7 Goncalo M.
Portugal
14 de maig 2015
Everything good except no free internet
Location, professional staff and good amenities
It was a good stay as always, but it does not make any sense at all a hotel like this not offering free internet.