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2015
Notable 8,6
basat en 225 comentaris

Comentaris recents de clients

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Notable



de 225 comentaris
  • Estat de l'hotel/higiene 9,2
  • Serveis 9,2
  • Ubicació 8,1
  • Comoditat de l'habitació/Nivell 8,9
  • Actuació del personal 9,0
  • Relació qualitat preu 7,9
  • Menjar/menjador 8,3
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Adam H., Regne Unit
Parelles
Estada d'una nit en de febrer de 2016
Good hotel but lacks aspects
Nice bright modern hotel but it lacks the fineness of good staffing. There was a big issue with hot water in the hotel and the pressure of the water so they just turned it off and then could not get it back on. Very annoying, no apology and very poor relations on staff and management which is disappointing.
Comentat el 15 de febrer 2016

NALAE K., Corea del Sud
Viatger de Negocis
Estada de 4 nits en de gener de 2016
Had a great stay
I have stayed here several times and this time was excellent as well. Staff performance was perfect such as calling taxi daily morning and catching small gecko in my room, etc. The best was swimming pool, their staffs were not distracting but quietly helpful. Not come to talk to me first but always wait for any request. I cannot find better place to stay in phnom penh beside of this hotel and I will stay Sofitel again as I always used to.
Comentat el 12 de febrer 2016

Nattaporn B., Tailàndia
Viatger de Negocis
Estada d'una nit en de gener de 2016
Second time was even worst
Nice hotel but the staff performance is not up to the level
Overall experience was very good. Booked 2 rooms. We had to wait almost an hour for the staff to find our booking. Moreover, we paid for the breakfast but hotel staff say that it was not in the system. We did show the voucher but the staff say they didn't see in the system so they assumed that we didn't pay for it.
Comentat el 27 de gener 2016

Tuan L., Vietnam
Viatger de Negocis
Estada d'una nit en de maig de 2015
Great ambient but staff performance is pooring
Clean, nice decoration, nice pool
The hotel location is not so good, however, they have a great Indochina design and offer you a comfortable look and feel. Nice breakfast choice but if it is not include in the room then it is expensive with 45USD++/pax
Comentat el 11 de gener 2016

Chu L., Hong Kong
Viatger de Negocis
Estada de 2 nits en de gener de 2016
great experience
food, facilities, rooms
good
Comentat el 08 de gener 2016

Jose A., Filipines
Viatger de Negocis
Estada de 8 nits en de desembre de 2015
a truly beautiful hotel
excellent room, excellent food and excellent service
i would definitely not hesitate to keep staying here in future visits to phnom penh
Comentat el 13 de desembre 2015

Timothy W., Regne Unit
Viatgers en solitari
Estada de 3 nits en de novembre de 2015
A wonderful stay
Opulence, comfort, staff.
This is a splendid hotel in every respect and in keeping with the excellent standards manifested within the Sofitel brand. My room was extremely comfortable, I ate at all three restaurants within the hotel and the food was delicious.
Comentat el 19 de novembre 2015

Wong S., Hong Kong
Viatger de Negocis
Estada de 2 nits en de juliol de 2015
Best hotel in Phnom Penh
very clean, huge room, excellent service
very nice, now there is a new Aeon Mall opened next to the hotel, which makes it so convenient. All facility is of very high standard.
Comentat el 22 d'octubre 2015

Wing C., Hong Kong
Viatger de Negocis
Estada de 3 nits en d'octubre de 2015
Nice Hotel Nice Staff
Hotel Clean, Staff Polite, Rooms Spacious
Overall a very pleasant stay
Comentat el 13 d'octubre 2015

Chheang H., Cambodja
Parelles
Estada d'una nit en de setembre de 2015
Good short stay
Cleanliness, service, room.
It was short but good because of the room and staff service.
Comentat el 30 de setembre 2015